2018 Chevrolet Suburban consumer reviews

$50,200–$80,315 MSRP range
side view of 2018 Suburban Chevrolet
93% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior design 4.9
  • Performance 4.9
  • Value for the money 4.6
  • Exterior styling 4.9
  • Reliability 4.9
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5.0

Comfortable and Reliable

Any sport, task, or vacation this vehicle can handle. I didn't need to plan how our family was going to get somewhere and never had any issues with our Suburban.

5.0

Favorite Car I've ever owned

This car is extremely comfortable, hauls lots of people, powerful enough to pull a camper or boat, great turning radius especially for this size vehicle, adequate power, lots of luxury extras.

5.0

It this one

I love it it’s the rite color the size and it make me look good I just love my new truck thanks Cardinals I call dear a lot of people now and I can go on road trips

5.0

luxurious black SUV

The cars in excellent conditions we have 2 cars 2018 and 2 cars 2020 we need serious buyesrs only we going out of business no trades.Thank you

5.0

I love it. It's great for me.

Its great. Plenty of space. I love all the features that comes with it. I especially love my back up camera . The radio system is awesome.

5.0

Fantastic and Smooth Suburban Premier

I have owned this 2018 for over a year. Purchased pre-owned with 11,000 miles on it GM Certified Pre-Owned. I owned a fully loaded 2007 Cadillac Escalade ESV I bought brand new, that I traded in, and the Chevrolet Suburban Premier is so much nicer. It has so many more options, is so much quieter and rides so smoothly. It is easier to drive than the Escalade ESV was and feels more solid and stable on the road. Fuel economy is awesome, I average over 18.5 MPG combined rural and city driving. I am so glad I elected to trade in the 2007 Escalade ESV on this Suburban. Planning on keeping it for a long time, is such a pleasure to drive!

5.0

Spacious, comfortable, and rugged.

This SUV was perfect for our family. We have 4 children. It is comfortable to drive and ride in and has excellent pick up on the highway and when passing and going uphill. It has the best acceleration out of any Suburban we've owned. This is our 4th Suburban. We love it but need to reduce expenses so we need to sell.

3.6

Best Customer Service!

I am writing this review to express my genuine gratitude to John Shawn and his team, besides eager that this review will be useful for potential consumers. I have been a customer for over 12 years owning/leasing more than six Acura vehicles. I have seen numerous changes at this location, including the level of customer service. Through the years it only gets better and better even when you say “how could it possibly get any better” it does. John always seems to go above and beyond my expectations. John and Bart are both genuine good people that take great pride at what they do. They work towards creating and keeping great customer experiences. Now a days it is rare to find people like John and his level of service. Acura should be thrilled to have them on their team. Quick story (truth) I recently purchased a preowned certified vehicle from Acura that happened to be a Chevy Suburban. I recently took the truck to the Chevy dealership for service. This was my first and last time bringing to another dealership. The level of customer service I received was unacceptable from service support up through management. Just one troubled visit reminded me why I continued to stay loyal to Acura and the team. Needless to say my Chevy now ONLY gets serviced with John Shaw and Bart Bartley. A BIG THANK YOU guys for all that you do to keep me a raving fan…Also a BIG THANK YOU to Sophie Morris in the sales department, I have purchased each vehicle through her and wouldn’t want it any other way.

4.7

Great looking vehicle

Great vehicle for my form of business. I had been searching for a reasonably priced SUV for my transportation Business. Great looking vehicle, and very appealing to my customers. Comfortable ride, and great amenities.

5.0

Great SUV

I am a Chevy fan and have been for years Keep up the good work I’ve never had any issues with Chevrolet Suburban has lots of room good pulling power very reliable