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2012 Ford Edge

2012 Ford Edge

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4.5
Average based on 24 reviews
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability
1-10 of 24 reviews

First American Car in 20 Years

by from Western mountains on February 1, 2012

Bought a 2012 Ford Edge around Thanksgiving 2011. Currently have about 2 k on it. Live in a mountainous area and, after 10 years, bought an AWD just to help me get up the big hills by the house. I hav...
Bought a 2012 Ford Edge around Thanksgiving 2011. Currently have about 2 k on it. Live in a mountainous area and, after 10 years, bought an AWD just to help me get up the big hills by the house. I have been driving Hondas and Toyotas as well as a VW Jetta TDI the last many years but took a chance on the Ford this time around. (Kept the Jetta.) I have the AWD SEL 285 with leather trimmed seats, MyFordTouch, sync and all the fun and cool tech a girl could ever want. The Edge is super comfy with plenty of space to haul kids in car seats, and/or 2 medium sized dogs or some big guys with hockey equipment. It's got a very quiet cabin and has plenty of horsepower to get you wherever you need to go. Love the tech. Stream Pandora from my smart phone or listen to iTunes. Sync works really well. Also have no problem with MyFordTouch. It's very intuitive. Takes a minute to warm up, though. It's a little like booting a PC so if you need immediate rewards, you are not gonna get it here. Need to wait maybe 20 seconds before the sync lady will talk to you or you get response from the touch screen. Since I don't mind waiting a few secs, I really like the tech and also the way that there are maybe three ways to do the same thing. I think the tech is great. My gas mileage has been about 20 in town. I think that's actually pretty good but look forward to a CUV AWD that gets great mileage in the future. With all of that said, I realized today that the rear side window doesn't come down. The weather was warm enough for me to roll down the windows - a first since I got the Edge. I couldn't find that it had an automatic lock on it so think it is mechanical. Also, one of the speakers buzzes like crazy if I turn up the radio at all. Both of those things need to be fixed. After 20 years of driving Japanese and German, having to fix something on a brand new car is a first for me. Unfortunately, the reason I went to Japanese years ago is because of reliability problems with my American cars. I think my Edge has many wonderful things about it and is ahead of the game in some ways with the tech. But maybe some of the intrinsic problems with reliability remain. I wanted the Edge but I'm worried that the window and speaker might be red flags on reliability. I hope not since I want to believe I made a wise choice. Good luck in your choice of a new car!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

16 out of 16 people found this review helpful. Did you?

Never again

by from Louisville KY on July 16, 2013

This vehicle has been nothing but problems. Owned since May 31, 2012. I have had the vehicle in the shop 7 times for repair issues. The car started with issues of dying when slowing down. Extremely da...
This vehicle has been nothing but problems. Owned since May 31, 2012. I have had the vehicle in the shop 7 times for repair issues. The car started with issues of dying when slowing down. Extremely dangerous. Finally the dealer replaced harness and adjusted the idle speed higher which leads to burning more fuel. Now the brake booster has failed and I have to pay to replace and owned the 13 months.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Work

Does not recommend this car

5 out of 5 people found this review helpful. Did you?

Luv my Ford Edge

by from Ohio on April 10, 2012

The 2012 Ford Edge SEL is an excellent vehicle. We found it ourselves on Cars.com after no dealer could find what we wanted. The comfort of the ride is fabulous. The Eco-boost engine is powerful. Over...
The 2012 Ford Edge SEL is an excellent vehicle. We found it ourselves on Cars.com after no dealer could find what we wanted. The comfort of the ride is fabulous. The Eco-boost engine is powerful. Overall it's a GREAT vehicle!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Work

Does recommend this car

4 out of 4 people found this review helpful. Did you?

Comfortable and Quiet

by from Conyers, Ga on December 26, 2011

We've only had the 2012 Ford Edge Limited for about 2500 miles, but it has been great so far. The ride is comfortable and quiet, it feels very solid for my family, and the technology inside the car is...
We've only had the 2012 Ford Edge Limited for about 2500 miles, but it has been great so far. The ride is comfortable and quiet, it feels very solid for my family, and the technology inside the car is the best I've seen. I am so impressed with Ford that I am considering buying also the 2012 Ford Flex for our family to drive. Note...very comfortable seats!!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

4 out of 4 people found this review helpful. Did you?

All Ford family now

by from WV on March 19, 2012

Traded in Kia and love our new Edge. Rides and handles great. Still haven't learned all features yet but we are working on it. Great car.
Traded in Kia and love our new Edge. Rides and handles great. Still haven't learned all features yet but we are working on it. Great car.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

3 out of 3 people found this review helpful. Did you?

What a Disappointment!

by from Los Angeles on July 4, 2014

I am really surprised that there are so many positive reviews for the 2012 Ford Edge. I doubt the 4,500 character maximum will be enough to express my extreme disappointment in this vehicle and Ford's...
I am really surprised that there are so many positive reviews for the 2012 Ford Edge. I doubt the 4,500 character maximum will be enough to express my extreme disappointment in this vehicle and Ford's lack of customer service. I have experienced nothing but issues since the first month I owned this car. The sync system is absolutely useless. At least 50% of my calls are either dropped, or never even placed. Ford's response to this was that it might be an issue with my phone. After purchasing a new phone the problem has continued. Several more attempts bringing my car back to multiple Ford service centers and the problem still exists. The navigation system rarely works as well. My home, it turns out does not exist as a place to go. Understandable if I lived in the sticks or a new community, but my house is in the middle of Los Angeles and has been here since the 1950's. At best 20% of the time the navigation will work properly. If I drive over a speed bump at a reduced rate my passenger side mirror pops out. Twice I've brought it to Ford for repair and each time they say theres nothing wrong with it, although it continues to pop out. I've had everything under the hood replaced (brakes, boosters, a/c, master cylinder, leaking brake fluid, faulty power steering, faulty condenser) as well as faulty door latches, and today for no apparent reason the car just won't start. The majority of the issues all took place during the first year I had the car. Naturally one would assume that it must be a lemon. I contacted Ford and they quickly responded with a letter stating, "We have reviewed your concern and find that your vehicle does not meet the eligibility requirements under the California lemon law." Odd, since they never spoke to me about my car, or ever took the time to inspect it. Most frustrating has been all the time and money I have spent attempting to address these issues. I am a single working mother and have lost wages due to these issues as all Ford service centers shuttles are just beyond my place of employment and they refuse to accommodate me. I will say that one of the last times they had my car (for 4 days) the service manager finally felt some pity on me and offered me a beat up smokey rental. I was beyond grateful even though any other dealer would have offered a loaner from the start. Also, on one occasion my car needed to be towed in and while Ford claims it has roadside assistance they asked me to use AAA instead. I am literally counting the days until my lease is up. A 3 or 5 series BMW would have been a more affordable choice. They never breakdown, they cover all repairs and upkeep, shuttles available to all locations and loaners on request even if you're just getting an oil change. All for less than the price of a basic American car. Thats just sad. I hope that no one else has suffered with this vehicle as well.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does not recommend this car

3 out of 3 people found this review helpful. Did you?

Ford, you've done good

by from Kingston, WA on May 30, 2012

Haven't owned a Ford for over 30 years, either GM or Foreign cars. I guess we now know why Ford didn't need bail out money, as they made a good product and knew how to restructure and negotiate contra...
Haven't owned a Ford for over 30 years, either GM or Foreign cars. I guess we now know why Ford didn't need bail out money, as they made a good product and knew how to restructure and negotiate contracts.....nice job Ford, it's made a difference. This Ford Edge is an outstanding automobile, creature comforts and mileage is amazing for a large car/truck (and you said it couldn't be done). I am hopeful that all the tech goodies last, this thing has so many, the operation booklet could probably be the size of a novel. Bought the Edge used with about 19000 miles on it, so just barely broke in and I am really impressed with the fit and finish and operation of everything......TWO THUMBS UP
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

2 out of 2 people found this review helpful. Did you?

Ecstatic so far!

by from Missouri on October 7, 2014

[This review coming off of a poor experience with a Chevy Equinox] What can I say? This is exactly what I expected in a midsize SUV. Great handling, punchy accelerator and some cool options to top it...
[This review coming off of a poor experience with a Chevy Equinox] What can I say? This is exactly what I expected in a midsize SUV. Great handling, punchy accelerator and some cool options to top it off! My wife and I purchased our Edge as a Certified Pre-Owned vehicle about one month ago. We were able to get some pretty cool options that we would not normally pick, including leather interior and a vista moon roof. The Edge comfortably seats our family of four, and allow ample hauling space in the back. The seats will fold flat, providing some additional space to move things if necessary. The rear seats also recline, a huge plus for us as we like to travel, and sometimes we are driving later at night. This allows our 6 year old to sleep more comfortably. Up front, seats are situated well. The console is a bit different, but there is a place to hide my phone to charge, or while using SYNC. The dash cluster is a bit awkward, but is ok. There is a ton of digital on it, but is lacking a speedometer, other than the traditional dial. Speaking of the SYNC, ours works for calling, texting and we could get a vehicle history report, but we cannot get it to work with our phones to do directions. Not a huge issue, but it would be nice. Handling is very good. I've taken a few hard corners on the highway, and I always feel in control. There is no extra play, and I feel like the vehicle turns exactly how I would expect a vehicle to move. We have the turbo-charged I-4, and I love it! On only highway this weekend, we got over 29 MPG. Mixed city/highway I get anywhere from 22-25. Not the greatest, but much better than some. The engine has a great feel, and the accelerator can put me in my seat.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

2 out of 2 people found this review helpful. Did you?

SO HAPPY WITH THIS CAR!

by from Chicago suburbs on February 24, 2016

I love this car. We bought it used in 2015 and I am very very very happy with our decision to buy this car. First, it is such a quiet car. There have been more than a few times when I was sitting p...
I love this car. We bought it used in 2015 and I am very very very happy with our decision to buy this car. First, it is such a quiet car. There have been more than a few times when I was sitting parked in my car for a while, forgot the engine was running, and went to start my already running car. That's how quiet it is. It's also nice and quiet on the road. The "pick-up" on the car is fantastic. It definitely has that get up and go when you need it! Gas mileage is good in my opinion. I went from a Chevy Trailblazer though which sucked the money right out of my wallet in terms of gas cost. This car has Bluetooth. such a nice option to have. The SYNC system (which connects to your Bluetooth device) is amazing. So many options, and bells and whistles. It took me quite a while to realize all these options out...but that was a good thing...that's how much you have! The car will run a self-diagnostic for you, and send the results to your email. There are many handy settings for the car...like the oil pressure, DTE, tire pressure, etc etc etc etc etc etc... The interior is VERY comfortable and the fact that the rear seats recline for the passengers is such a nice feature. My daughter loves it, and it makes napping so much nicer. No more "neck rolling". There is ALOT of leg room for all passengers, however most notable in the rear seats. Any large person would feel comfortable back there. The rear seats fold down flat which is great for travel or just hauling larger items in the hatch area. The size of the hatch is deceiving. Once you put down the seats you realize how huge it is. I have black cloth seats which do attract my white dog's hair. I don't know if I'd get black cloth again. But it's a given that leather is always nicer. That being said, the cloth seats are great. Kindof a "mesh" look to them. Not like your older style brushed cloth look. Back to the interior...very nicely done. It looks very elegant and "rich" and is very comfortable. And I have the base model! The control panel (Audio, etc) buttons are nice a big, which I prefer. GPS was an option but ours doesn't have it. The rear backup sensors have been a godsend. A few drawbacks: -the sound system is not as great as I had hoped for considering it's a 2012. - I'm not thrilled with the Climate control. The chest level vents don't blow as hard (hold your laughs) as my Chevy Trailblazer. The foot vents blow much more than chest level. -There is only 1 spot for a cd. No CD changer. This is not too huge of an issue though because I connect my music on my phone to the bluetooth audio system. -No automatic seat lift. It is manual. Same with moving the seat forward and backwards.You can't adjust the seat height on the passenger. HOWEVER I have the very base model. This might be an option on others. However the plusses of this car FAR OUTWEIGH the few little minuses. LAST BUT NOT LEAST, the body style is beautiful. So far, I would definitely buy this car again. No hesitation. in Summary - This is a great car!!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

2 out of 2 people found this review helpful. Did you?

Living on the Edge

by from N. California on August 15, 2012

I've had my Edge for a little over a month. I bought it primarily for travel for work and personal use. It replaces my 2000 Oldsmobile. I'm still trying to figure out all of the features and functions...
I've had my Edge for a little over a month. I bought it primarily for travel for work and personal use. It replaces my 2000 Oldsmobile. I'm still trying to figure out all of the features and functions of the My Sync but so far it hasn't let me down. I especially love the handsfree GPS functions. As a sales person that drives from Sacramento to Fresno and Santa Cruz to San Francisco, it's nice to know where I'm going and how to get there, especially when I miss a turn in San Francisco! It's big enough to hold everthing I need yet small enough to fit in most parking spots without being too close to other cars. I thoroughly enjoy driving it!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Work

Does recommend this car

2 out of 2 people found this review helpful. Did you?
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