2013 Ford Escape
1-10 of 240 reviews
Test drive review

Complete Disappointment. UNSAFE VEHICLE!

by from Holtsville, NY on May 19, 2014

Purchased my 2013 Ford Escape Titanium in November, 2012. Since then, I have had numerous mechanical/electronic problems. Faulty door hands, a power lift gate that didn't work, a bluetooth phone syste...
Purchased my 2013 Ford Escape Titanium in November, 2012. Since then, I have had numerous mechanical/electronic problems. Faulty door hands, a power lift gate that didn't work, a bluetooth phone system that no one could hear me on, a radio with no sound, a defroster that didn't work secondary to radio issues, steering issues, and most recently a blown transmission. My last trip to the repair shop lasted 51 days. I am left with nothing but aggravation and what I believe to be an unreliable/unsafe vehicle. Have an ongoing case with Ford Motor Company, which has been passed through nine people - none of which have given me any support. Asking ford to repurchase my vehicle. I've had enough. Ford Motor Company should not be okay with customers paying close to 40K for a vehicle that has so many issues. My main suggested improvement is better customer service. Having my case passed through so many representatives does not make me feel like you care - it conveys the message of the complete opposite. That they do not care. Very sad. My father has worked for Ford for almost 35 years and is devastated by the trouble I have been having...and the lack of assistance available.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a new car

Uses car for Commuting

Does not recommend this car

42 out of 42 people found this review helpful. Did you?
Test drive review

Easter weekend on a SEL 2.0 AWD

by from DC on April 1, 2013

Drove a rental SEL 2.0 AWD with 19000mi last weekend for almost 850mi with 4 adults onboard. I enjoyed this vehicle dynamics and handling. I'been interested to try it out and see what all the chatter ...
Drove a rental SEL 2.0 AWD with 19000mi last weekend for almost 850mi with 4 adults onboard. I enjoyed this vehicle dynamics and handling. I'been interested to try it out and see what all the chatter about the gas mil and problems was about. The vehicle had no issues, no ratling noises and worked as supposed. Best advice I can give you, rent one for a week and make your own decisions about gas mil. We averaged 30gal on a 35% city 65% Hwy weekend in DC area all the way to Norfolk VA. I can tell that this engine requires for the driver to learn how to use it and forget the habits you had with previous engines to get the most of it. AWD is fantastic and the engine has ample power. Sync was a mess with voice recognition but the touch screen was easy to use. Try this vehicle for a week and you will see if it fits your driver profile. Good luck
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

17 out of 17 people found this review helpful. Did you?
Test drive review

The Best in Class!

by from Michigan on October 29, 2012

The Escape that I drove was an AWD SE model with the Frost Blue paint and is equipped with the 1.6L engine. I left very impressed! Things I like: The Intelligent AWD is pretty neat, a screen over the...
The Escape that I drove was an AWD SE model with the Frost Blue paint and is equipped with the 1.6L engine. I left very impressed! Things I like: The Intelligent AWD is pretty neat, a screen over the gauges will tell you what wheels are getting the power. That screen over the gauges will also tell the driver what their average FE is (I got 26 MPG on my test), how far the driver can go on their current amount of gas, and the usual stuff like a trip calculator, compass, thermometer... You can also take traction control off, but I didn't do it. I really liked the steering wheel controls! It was nice to be able to control the radio without taking your hands off the wheel. The 4" screen on the center dash mostly deals with SYNC functions, CD, radio, and Sirius Radio (a 6-month subscription is complementary!). I didn't try to SYNC my phone, but I did hook my iPod up to the car. While I thought the feature was neat, I just don't have enough songs to really make it worthwhile. Up front, materials are absolutely top notch. You could just feel how dense the plastics were. The door handles and a few other bits are made of actual metal. The back seats are where the Escape really shines! No matter what setting the front seats were at, I always had enough legroom to make travel comfortable. When driving, you can tell that the vehicle was engineered in Germany. The ride is very firm (it makes the Escape feel like its riding higher). Even though the ride was firm, the Escape still managed to absorb bumps in the road to a good degree. The one I drove returned a tidy 26 MPG. Handling is very tight and almost sporty. Just some other cool things that I noted: The headlights are the best that i've ever seen on a passenger vehicle. When I was on a country road, I thought that i'd try the high beams. Only if the Earth hurls towards the sun will that road be brighter! Not only was the light projected forward (and pretty far I might add), but towards the sides of the road (a very nice feature up North) and upward. I was very impressed I also liked the "door ajar" message on the screen when a door was opened. The glove-box also thoroughly amazed me. It not only has two deep shelves in it, but it has a little light that beams in there so you can see what you're grabbing. Folding down the second row is also a very easy process. Just pull the lever and down they go. The Escape sits very low to the ground, which many people with families and elderly parents (or elderly themselves) would enjoy. With that, off-road capability probably isn't as great. Things that could be improved: The biggest thing that could be improved on in the Escape is the cargo space. This could go for every compact CUV, or just the Escape, I haven't really been around too many compact CUVs to get a good sense of how big the cargo area is in comparison. It just seemed small to me. A plastic storage tub takes away about half of the cargo area when the second row is still erect. That may not be a problem if you were driving by yourself or with another passenger, but that might be a little tight for a family with luggage. There was a little pocket back there for small items that I liked, it was deep enough to throw a few bungee cords in there. And even though the Escape kind of sloped down in the back, the liftgate still opens up high enough to comfortably walk under it. With that said, it and all of the other doors close with a reassuring "thud". Another gripe about something being small: the console is just about useless. Another thing that could and should be improved on is the dashboard design. The vents on the far sides are a weird collection of geometric shapes that all face a different direction. All of the buttons on the main portion of the dash serve their function well (and are ergonomically friendly), but the design is just strange. The driver almost has to pre-set their Sirius stations, because finding them while driving is no easy task. I'd rather just stop at one, and be able to go scroll through all 150 until I found something that tickles my fancy. Overall, it's a great vehicle! Ford outdid themselves on this one. Add a little more cargo room and power, you would have the perfect compact crossover!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a new car

Uses car for Just getting around

Does recommend this car

9 out of 9 people found this review helpful. Did you?
Test drive review

2013 Escape SEL 1.6Ecoboast

by from So Cal on August 9, 2012

It seems that all low scores on the review of the new Escape are from people unhappy with the redesign and haven't actually driven the vehicle. Which is fair enough, but lowers the overall score. Anyw...
It seems that all low scores on the review of the new Escape are from people unhappy with the redesign and haven't actually driven the vehicle. Which is fair enough, but lowers the overall score. Anyway. I purchased the 1.6 Sel in black on Sunday. I cross shopped it with the Kia Sportage SX and the Mazda CX5. I wasn't interested in the Honda or anything from Toyota. The Kia Sportage looks good, in my opinion, and the 260hp in the SX is nice. However, the seats are super firm, and the ride is super stiff. Not something I wanted to live with everyday. Oh, and the blind spots...wow. The Mazda CX5 is great. And in all honesty if it wasn't so under powered I would have bought one. Test drive one, you'll see. So then I drove the Ford. I haven't had a Ford in over 10 years. I was thoroughly impressed with the quality and design of the Escape. The 1.6 Ecoboast is really nice. Seems more than enough for this CUV, I don't intend on towing anything. Yes I'd liked of gotten the 2.0 Ecoboast, but I had a budget. I did get a nicely loaded SEL though. The seats are super comfortable, the ride is smooth, the transmission is perfect...ect... Really enjoying it so far. The Ford Mytouch is great. Yes there's a learning curve, but it works great once you've palyed with it. My only complaint with it, not many phones are able to use all its features. I have a Samsung Nexus and it can't push texts to the system to read back ect...neither can an iPhone. That's kinda lame. Overall, I'm pretty happy. Going to drive it to Vegas next week and see what sort of mileage I'll get out on the open road.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a new car

Uses car for Commuting

Does recommend this car

8 out of 8 people found this review helpful. Did you?
Test drive review

My First American Vehicle

by from Ogdensburg, NY on March 13, 2013

I've owned nothing but Japanese coupes, sedans and wagons (Subaru, Toyota, Honda/Acura, Mazda) since I started driving 27 years ago. Having recently found myself in need of a vehicle with a higher hip...
I've owned nothing but Japanese coupes, sedans and wagons (Subaru, Toyota, Honda/Acura, Mazda) since I started driving 27 years ago. Having recently found myself in need of a vehicle with a higher hip-point and decent cargo capacity, I was resigned to the fact that a compact CUV made the most sense. Coming from more performance-oriented models, I had faint hope of finding something practical yet still rewarding to drive. After trying the CX-5 2.5, the new RAV4, the CR-V, Equinox and the Forester and not being sufficiently impressed with any of them to make a purchase (although the Mazda was the best of those), I decided to try the Escape for the sake of comparison. Needless to say, I was impressed. I bought a SE AWD 2.0 model with the power rear liftgate as the single option. This is the absolute FIRST new car I've purchased - a total of eight so far - that hasn't required a single trip back to the dealer for an adjustment or correction of some sort. The ride/handling balance is excellent and the cabin is library-quiet. I appreciate the high threshold required to activate ECS and TCS. The engine is a gem with grin-inducing midrange power, and, at 1700 miles, is just starting to deliver expected fuel economy (~24 MPG in a 85%/15% city/highway split). The steering and brakes feel somewhat robotic/digital compared to our Miata (what doesn't?), but response is immediate and consistent. Despite other's complaints about roughness and slow response from the twin-clutch transmission, I find it to be willing, smooth and quick-witted. Interior materials, fit and finish is the best in class, even if the CX-5 has a cleaner, less "busy" design which I prefer. Great stock headlights. Also, SYNC is well-integrated and works as advertised. (I specifically chose the SE model over the SEL to avoid the 18" wheels and MyFordTouch nonsense). The Escape is roomy enough to allow four adults to travel rapidly in comfort (reclining rear seats help here), but not so large that it feels truck-like or cumbersome on twisting Adirondack roads. It's great but not perfect: despite having long-haul comfortable seats for myself and wife (who has a herniated disk in her lumbar spine), a power cloth sport seat option with additional thigh bolstering would be appreciated. The defroster has to work hard to keep the windows clear. Rear visibility is somewhat compromised by the sweeping bodyline/D-pillar. Overall, it's a highly-competent and sophisticated vehicle that I did not expect to enjoy. Thus far, my wife and I are very pleased with our decision and have surprised more than a few of our friends and family when they discover we're driving a Ford. Time will tell if the Escape is able to meet our expectations of reliability. Here's hoping.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a new car

Uses car for Just getting around

Does recommend this car

5 out of 5 people found this review helpful. Did you?
Test drive review

My aching back

by from Rockford Illinois on February 19, 2014

I have had ford fleet cars for a long time 2009 Taurus X, 2010 Escape, 2010 Explorer, 2012 Escape to name a few. I would take any of these over the 2014 Escape I received in January 2014. I have been ...
I have had ford fleet cars for a long time 2009 Taurus X, 2010 Escape, 2010 Explorer, 2012 Escape to name a few. I would take any of these over the 2014 Escape I received in January 2014. I have been driving this car for just about 2 month. My back ground: All cars I drive are base models because they are fleet cars. I drive in Illinois. I keep cars to between 70k - 90k miles and drive 4k -5k a month. I like Ford from a quality stand point. I have never had any issues with any of the Fords I have had. I personal have bought 2 ford 2005 freestyles for my personal use and still have them. That being said the 2014 Escape is by far the worst Ford car I have owned. Seats are terrible not just my option but all 10 of my counterparts who drive 2013 or 2014 Escapes. If you only drive short distances you might be fine. Putting those seats in a fleet car should be a crime. If your drive a lot do not choose this car. Cars is a lot lighter and sits lower does not handle as good as older models. Worst Ford I have ever owned to drive in the snow. These are the main issues to why I would not recommend this car to my friends. Little things that I do not like. No garage remote built into car. I am sure the quality and reliability will be good. Hand free blue tooth is nice, back up camera is a neat but would trade for garage remote.
Comfort
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Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a new car

Uses car for Work

Does not recommend this car

5 out of 5 people found this review helpful. Did you?
Test drive review

Nice car - Sync has been an issue

by from Fort Collins, CO on September 27, 2012

Love the car except for two things (Have had it for about five weeks) It's the Titanium model. Gas mileage around town so far only about 18 mpg. The Ford Sync locked up the first week. Reset by the de...
Love the car except for two things (Have had it for about five weeks) It's the Titanium model. Gas mileage around town so far only about 18 mpg. The Ford Sync locked up the first week. Reset by the dealer - lost all my settings and had to reprogram everything. Should be an easy way to reset and a way to store your settings on a SD card. Also had the car enter Transport Mode - dealer didn't know what to do. Searched on the internet and a bizarre sequence of brakes and hazard lights unlocked it.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a new car

Uses car for Just getting around

Does recommend this car

4 out of 4 people found this review helpful. Did you?
Test drive review

Best car ever

by from Maryland on May 16, 2013

Bought 2013 SE Model love everything about it. I have 5,000 miles on it not one problem with anything. So far combined gas mileage is 27 miles per gallon. Love it so far.
Bought 2013 SE Model love everything about it. I have 5,000 miles on it not one problem with anything. So far combined gas mileage is 27 miles per gallon. Love it so far.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a new car

Uses car for Commuting

Does recommend this car

4 out of 4 people found this review helpful. Did you?
Test drive review

Great Performance with Growing Pains

by from Denver, Colorado on January 4, 2013

Ford Escape 2013 1.6L Ecoboost AWD; 7500miles Transmission: Shifts smoothly, automatically downshifts during descents after applying breaks to help control speed. Sport mode: manual thumb shifter on...
Ford Escape 2013 1.6L Ecoboost AWD; 7500miles Transmission: Shifts smoothly, automatically downshifts during descents after applying breaks to help control speed. Sport mode: manual thumb shifter on gear lever shift gears quickly; vehicle will override driver gear selection if operation of vehicle falls outside a defined range. All Wheel Drive (AWD): provides good traction and handling on hard packed snow; good power delivery and traction on very rough 4-wheel drive road Turbo: Virtually no turbo lag; delivers rapid powerful vehicle acceleration Passing and Climbing Performance: great passing power even at 11,500ft. Mileage: Achieving 28.5mpg overall average with 90% highway driving; City mileage 21-25mpg; work to keep engine RPM under 2800 through gentle acceleration. Best mileage when driving 45mph – 32mpg. Noise: Engine noise is suppressed and only starts to become noticeable at rpms above 4000; cabin is quiet up to 70mph when a little wind noise becomes apparent. Braking and Steering: Brakes are smooth, easily controlled, and predictable; Steering is very precise and tight. It is very easy to place the vehicle on the road where you want and hold it there with no effort. The vehicle does not drift on corners. This vehicle goes in the direction desired with confidence. Electronic Marvels (Mysync): This vehicle came with the Sync 8” screen and Sony media package. This system requires the time to learn how it works. The unit syncs through Bluetooth to a phone flawlessly and quickly. The system will read test messages. The clock randomly reset, but this issue appears to have been resolved with a recent Mysync upgrade. The hands free commands and calling work surprisingly well even with the auto climate fan on full. Hands Free Lift Gate: this works very well; I was surprised how often I used it; it does NOT work with a hitch installed. Interior: The rear seats are a dream to fold down. It leaves the back area flaaat! The front leather adjustable seats are very comfortable. I appreciate the telescoping steering column as I’m on the taller side and it helps to create a comfortable driving position. The top of the instrument cluster is a bit clipped. I find the vehicle very pleasant for long road trips: quiet, solid, and comfortable seats. Controls and Instrument Cluster: The controls are straightforward. The cruise control has tactile surfaces making it easy to adjust without looking down. The speedometer is very accurate. Wipers and Windshield: The wipers are big! Each one covers a big portion of the front windshield such that you almost get two wipes for each pass. They do have an odd little stall as they change directions before drop back down again which I find slightly distracting. A Prius sunshade fits the Escape front window perfectly. Climate Controls: There is a learning curve. I don’t use the touch screen method relying solely on the manual controls in front of the automatic transmission gear selector. The proximity of the gear selector provides a hand support when accessing the controls. Having separate controls for the passenger is nice. The dash is constructed so that there are vents that point upward and immediately under them vents that point downward. This is excellent! I like being able to direct air onto my legs and separately toward the ceiling without blowing in my face. Cold Weather: At temperatures less than 10F two sporadic items have been observed: 1) the hands free tail gate will not always latch requiring a manual push to secure it and 2) after starting the vehicle when cold the engine remains at idle even with the accelerator depressed to the floor (resolved by shifting into neutral, revving the engine and shifting back into drive). Warranty Work: The vehicle has had the following warranty work. 1) Recall for fuel line replacement. 2) Recall for coolant leak; the water pump was found to be leaking and is being replaced 3) Rear passenger door improperly hung causing paint damage to front and rear doors when rear door operated; this problem has been observed on other Escapes. Overall: The vehicle feels substantial, solid, quiet, nimble, and powerful when you need it. The finish on the inside is upscale. All the gizmos in the car add a bit to driver distraction. Performs well on snow and in mountain driving. Good visibility. Good fuel mileage. Wait to purchase one until Ford irons out the bugs. Otherwise a functional fun car to drive that is tops in it’s class.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a new car

Uses car for Just getting around

Does recommend this car

3 out of 3 people found this review helpful. Did you?
Test drive review

Earty Impressions

by from Frederick, MD on March 5, 2013

I purchased a 2013 SE w/4wheel drive a week ago. I have about 550 miles on the vehicle. So far I must say it drives good and seems to have ample power (2.0L ecoboost). I am currently getting 23.5 mpg ...
I purchased a 2013 SE w/4wheel drive a week ago. I have about 550 miles on the vehicle. So far I must say it drives good and seems to have ample power (2.0L ecoboost). I am currently getting 23.5 mpg (mostly highway driving). My last tank of gas was 93 octane (to see if it makes a differance in mpg), and it appears to. The engine produces max hp with 93 octane (and peak mpg I hope!). The engine still has a bit of break in left before I can say what the true mpg will be. A little pricey for what you get, I'll post more as I put more miles on the odometer. So far, fun to drive!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a new car

Uses car for Commuting

Does recommend this car

3 out of 3 people found this review helpful. Did you?
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