Based on Ford Flex Limited
The Ford Flex is one of three Ford SUVs that offer three rows of seats; the others are the Explorer and Expedition. Lightly updated for 2013, the six- or seven-seat Flex features interior and exterior changes as well as some drivetrain tweaks for higher power and mileage. Available in SE, SEL, L... Read Full Report
What We Like
What We Don't Like
Since it hit the market as an all-new model in 2009, the Ford Flex has gained quite a following due to its unique looks and strong sense of family-friendliness. This three-row SUV has positioned itself as the anti-minivan. The 2013 Ford Flex is so stylish and edgy that you almost forget it's also practical: It seats six or seven people comfortably and still offers a decent amount of carg... Read full review for the 2013 Ford Flex
Average based on 39 reviewsWrite a Review
I'm providing this review after renting a SEL FWD version for 10 days on a family vacation so I can't speak to reliability. I put about 750 miles on in during the time I had it. I've always liked the ... Read Full Review
Service & Repair
Roadside Assistance Coverage
What you should get in your warranty can be confusing. Make sure you are informed.
Often called a basic warranty or new-vehicle warranty, a bumper-to-bumper policy covers components like air conditioning, audio systems, vehicle sensors, fuel systems and major electrical components. Most policies exclude regular maintenance like fluid top offs and oil changes, but a few brands have separate free-maintenance provisions, and those that do offer them is slowly rising. Bumper-to-bumper warranties typically expire faster than powertrain warranties.
Don't be misled a 10-year or 100,000-mile powertrain warranty doesn't promise a decade of free repairs for your car. It typically covers just the engine and transmission, along with any other moving parts that lead to the wheels, like the driveshaft and constant velocity joints. Some automakers also bundle seat belts and airbags into their powertrain warranties. With a few exceptions, powertrain warranties don't cover regular maintenance like engine tuneups and tire rotations.
Some automakers include roadside assistance with their bumper-to-bumper or powertrain warranties, while others have separate policies. These programs cover anything from flat-tire changes and locksmith services to jump-starts and towing. Few reimburse incidental costs like motel rooms (if you have to wait for repairs).
Free Scheduled Maintenance
Some automakers include free scheduled maintenance for items such as oil changes, air filters and tire rotations. Some include consumables including brake pads and windshield wipers; others do not. They are typically for the first couple of years of ownership of a new car.