Model Details

2012 Jeep Grand Cherokee Consumer Reviews

4.4
Average based on 69 reviews
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability
1-10 of 69 reviews

Rugged, sturdy and capable

by from Holloman AFB, NM on October 18, 2011

Bought a 2012 Jeep Grand Cherokee Laredo E V6 4X4 with cloth interior. 4X4 system is the AWD type with only the Hi-range, not the Lo-range variety. Works very well off-road on muddy terrain, sandy bea...
Bought a 2012 Jeep Grand Cherokee Laredo E V6 4X4 with cloth interior. 4X4 system is the AWD type with only the Hi-range, not the Lo-range variety. Works very well off-road on muddy terrain, sandy beaches and other surfaces where traction is questionable. Not a rock climber but very capable. V6 is adequate and runs good on cheap gas or gas spiked with ethanol. Just as good as Highlander AWD, Pilot AWD. Better than Subaru AWD, Ford AWD and GM's AWD Enclave, Acadia and Traverse. Evaluated all of them, preferred Pilot and Highlander but Grand Cherokee beat them on price by several thousand dollars, and had the same capability on-road and off-road. Chose cloth interior over leather because of kids and dogs. Leather rips and tears too easily. Been there, done that.
Comfort
Performance
Exterior Styling
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Value for the Money
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Purchased a used car

Uses car for Outdoor sports (hiking, cycling, etc.)

Does recommend this car

14 out of 14 people found this review helpful. Did you?

Transmission slips, hydroplanes in rain

by from Washington DC area on March 9, 2013

I purchased a new 2012 Jeep Grand Cherokee, Overland Edition, with the Pentastar V6, about a year ago for $38,500 (cars.com advertised price). I sold it a month ago for financial reasons, but would re...
I purchased a new 2012 Jeep Grand Cherokee, Overland Edition, with the Pentastar V6, about a year ago for $38,500 (cars.com advertised price). I sold it a month ago for financial reasons, but would recommend it for anyone in the market for a luxury SUV. My review is based on 12,000 miles of mixed highway/city drving in the DC metropolitan area, with a few long (800-2000 mile roundtrip) highway trips. Highlights: Comfortable ride Luxurious interior Decent gas mileage- 21 mpg overall, 24 mpg on long highway trips Smooth, quiet engine Complaints: Roof rail tracks require expensive aftermarket attachments to be useful, compared to vehicles with traditional roof rails. The 5 speed automatic transmission slipped occasionally when driving in heavy traffic. The Overland Edition, with 20 inch tires, hydroplaned frequently in heavy rain, especially when hitting puddles. The Uconnect phone was difficult to use (it frequently misunderstood my requests). It was also very annoying when it would ask "mobile, is this correct?" when the mobile number was the only one listed in the directory. I found myself yelling at the dashboard frequently, in an attempt to get the phone to understand my requests. When I did this, it would shut off, and I had to repeat the process. I have similar complaints about the voice activated GPS. The CD player requires that the touchscreen flip open to change CDs. If you receive a call while doing this, the touchscreen will suddenly close, and damage your CD . The CD player also skipped frequently when playing CDs burned from a computer. I can't comment on the 4 wheel drive system since I never really drove it offroad (other than a grassy parking area) or in snow. I was disappointed by the hydroplaning, and had read that the base model (Laredo) with smaller tires didn't have this issue. The 2014 models will have a new 8 speed automatic transmission, which hopefully won't slip. I think the 2011-2013 Grand Cherokees are the best looking SUVs on the road. Its a shame that Jeep is changing the styling for the 2014 models. They are very comfortable and luxurious, and the Overland Edition is a great value compared to other Luxury SUVs, but Jeep needs to work on the hydroplaning and transmission slippage.
Comfort
Performance
Exterior Styling
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Value for the Money
Reliability

Purchased a used car

Uses car for Having fun

Does recommend this car

9 out of 9 people found this review helpful. Did you?

Best Built Vehicle Ever

by from Pine City, NY on May 27, 2012

Our 2012 Jeep Grand Cherokee Overland Summit with all options and available packages cost far less than most of the vehicles we tested with much less in the way of features but a good $25,000 or more ...
Our 2012 Jeep Grand Cherokee Overland Summit with all options and available packages cost far less than most of the vehicles we tested with much less in the way of features but a good $25,000 or more than our beloved JGC. The new Jeep is leaps and bounds better in every way than the '11 Ford Explorer we traded in after over a year of trouble (transmission), a non-working MY-Ford system and compromises in the way of comfort, room and sloppy handling. After an adult lifetime of driving Ford products, this GC has made us instant Jeep fans. The Hemi V8 is smooth and fast. The leather is top grade and very attractive on the seats, dashboard, doors and other areas of trim. We get compliments everywhere we go and the color choices inside and out (especially on the Overland Summit we chose). Not a flaw, not a blemish or single complaint. Jeep has come a long way and the model we have is equally as capable off-road as on the highway. Gas mileage on the Florida Turnpike with the dual zone air conditioning on the coolest setting was near 30 MPG and our 4x4 has that fabulous Hemi V8. We test drove the even more powerful SRT-8 model with the incredible 6.4 liter Hemi-8, but we think the more luxurious trim level we selected is the best of all worlds. If younger and a bit more daring, we might have driven home an SRT model, but we are extremely pleased and have indeed recommended this Jeep to friends, neighbors, coworkers and family. Those that actually followed our car buying advice are as happy with their new '12 Jeeps as are with ares.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
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Purchased a used car

Uses car for Transporting family

Does recommend this car

7 out of 7 people found this review helpful. Did you?

2012 Grand Cherokee

by from Abingdon, Maryland on January 28, 2012

I love the handling of the maneuverability of this vehicle. The interior is well set up. I am only 5' 3" and everything is well within my reach. The ride is smooth and very comfortable. The is also pl...
I love the handling of the maneuverability of this vehicle. The interior is well set up. I am only 5' 3" and everything is well within my reach. The ride is smooth and very comfortable. The is also plenty of room to get my son in and out of his car seat.
Comfort
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Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

6 out of 6 people found this review helpful. Did you?

JGC Overland over the top

by from Minnesota on November 27, 2011

Took delivery of my JGC Overland 900 miles ago. First, let me say that you have got to get the Saddle interior. It is really sharp. This vehicle is as technologically advanced as I have seen. I traded...
Took delivery of my JGC Overland 900 miles ago. First, let me say that you have got to get the Saddle interior. It is really sharp. This vehicle is as technologically advanced as I have seen. I traded in my 2004 I FX 35 and I am not disapointed. It has everything from all electronic options, to panoramic sunroof, etc. I am very pleased with ride, power, road noise, mileage (21 mpg avg. city/highway) and any other category. Very roomy inside and comfortable for driver and passengers. I bought a JGC in 91 (1st year and this model is miles ahead). JGC Overland is not representative of overall brand ratings. This is not a Wrangler or a Patriot. Drive one, you will see.
Comfort
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Exterior Styling
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Value for the Money
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Purchased a used car

Uses car for Just getting around

Does recommend this car

5 out of 5 people found this review helpful. Did you?

Great style

by from Jackson, OH on October 18, 2012

I love the style and handling. Bought the Grand Cherokee with the Sport Package. Mine has a V-6 but I wish I would haven't upgraded to the V-8 regardless of the lower mpg. This car is too heavy for a ...
I love the style and handling. Bought the Grand Cherokee with the Sport Package. Mine has a V-6 but I wish I would haven't upgraded to the V-8 regardless of the lower mpg. This car is too heavy for a V-6 engine. It really pulls going uphill. I've had some issues with air-conditioning (blows warmer air and then blaring cold at times) and the car makes a clunking noise on the right when I hit a bump. Sure would have been nice to get a perfectly functioning vehicle for a few thousand miles. Overall I'm happy with the car.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

5 out of 5 people found this review helpful. Did you?

1st Jeep, Very Satisfied

by from Denver, CO on November 9, 2012

We bought our 2012 Laredo X in Dec 2011 and now have about 9600 miles on it and we love it. The styling is appeals to both men and women and it has the very capable four wheel drive system that Jeep i...
We bought our 2012 Laredo X in Dec 2011 and now have about 9600 miles on it and we love it. The styling is appeals to both men and women and it has the very capable four wheel drive system that Jeep is known for. The interior is nicely finished for what you pay for compared to other SUVs. The day we bought it we got 8" of snow so we got to test out the "Snow" setting right away and even with all-season Michelin tires the Jeep handled the snow with ease. For a V6 engine, it has good power. My Lexus IS300 can accelerate faster than our GC, but that is okay. I've never felt like the V6 was underpowered when driving it. The instrumentation and 430N nav stereo system are well set up and easy to use. The Voice Recognition actually works really well. I'm a little iffy on the quality of the leather seats so I'll have to watch them for wear and tear, but so far they are holding up well. The only features I wish the Laredo X had that the Limited/Overland include are: memory seat/mirror settings and HID headlights. I can live without them though.
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Value for the Money
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Purchased a used car

Uses car for Commuting

Does recommend this car

3 out of 3 people found this review helpful. Did you?

Very Impressed

by from Hilton Head on August 23, 2012

The Cherokee was redesigned in 2011 and we bought the 2012 Grand Cherokee Overland. We traded in a 3 year old Lexus RX 350 and the Jeep rides as well, has far more advanced electronics and more bells ...
The Cherokee was redesigned in 2011 and we bought the 2012 Grand Cherokee Overland. We traded in a 3 year old Lexus RX 350 and the Jeep rides as well, has far more advanced electronics and more bells and whistles for about $10,000 less. Traded in Lexus because of lack of legroom...however the seat was more comfortable than the Jeep. All in all I'd rate the Jeep higher and a better deal. Jury's out on resale value.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

3 out of 3 people found this review helpful. Did you?

Best Jeep ever made

by from Cairns, Australia on September 14, 2012

This is my second Jeep GC, my first was a 06 JGC with the 4.7 lt motor loved this car was great for towing my 2.4 ton van just a bit thirsty on the fuel.Now own the 2012 JGC diesel love the changes, p...
This is my second Jeep GC, my first was a 06 JGC with the 4.7 lt motor loved this car was great for towing my 2.4 ton van just a bit thirsty on the fuel.Now own the 2012 JGC diesel love the changes, power of the diesel fantastic quicker off the mark than the V8 and so quiet especially for a diesel, the fuel economy is such a big plus doing 7.8 to 8.6 litres/100 km which is about half of my previous Jeep and love the interior and exterior the of the outside shows such a presence on the road, also have the QL air suspension what a bonus press the park mode and the car has lowered itself down to make getting gear out of the back so easy and when you set it to sport mode to see and feel it also lower on the highway making it feel like your glued to the road. Such an easy and comfortable car to drive, auto headlights, auto wipers, auto high beams you just put it in gear and just drive, the car seems to do everything for you automatically even voice activated audio just talk and it changes from radio to the HDD or ipod or dial the phone. What a step up and great job Jeep and all at a great price, definately value for money if Jeep keeps going like this I will never own anything else but a Jeep.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Having fun

Does recommend this car

3 out of 3 people found this review helpful. Did you?

Great new car.

by from Longmont, CO on January 2, 2012

Love my new Jeep. The extras are awesome. The back up camera is very nice. Still not getting the 23mpg on the HWY but getting around 18 -19 in town.
Love my new Jeep. The extras are awesome. The back up camera is very nice. Still not getting the 23mpg on the HWY but getting around 18 -19 in town.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

3 out of 3 people found this review helpful. Did you?