I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
They were very nice. The cars I looked at were very clean. I ended buying a different vehicle from a different dealership simply because of the specific vehicle I wanted. But I put money down on a vehicle, and was refunded and even then they didnt pressure me and still were very nice throughout the process.
Communicated via email. Got a quick response. Needed specific information on a SUV and was pleasantly surprised at how fast I got a response. I took too long to decide, the vehicle sold before I decided to buy it. I would have definitely purchased here.
I had a fantastic experience at CarSense Hatfield. Aaron Ziegler was extremely helpful during the entire process.
This was my first time purchasing a car and I was concerned about the amount of time I’d spend in the dealership purchasing a vehicle as well as someone trying to sell me additional things that I did not want.
I was able to test drive 2017 Hyundai Tucson solo and the car was amazing and exactly what I was looking for. With Aaron’s expert help and the assistance of the entire staff, I spent a little less than 2 hours finalizing everything.
I’ve had the car for almost two months and I have no regrets about my purchase. I highly recommend checking out CarSense Hatfield if you’re in the market for a new vehicle!
I had such a good experience at carsense! I worked with Jared to purchase my car and he was so helpful. He made sure I wouldn’t purchase something that I wouldn’t be able to maintain and answered all the questions i had! i’ve been back things like an oil change and never had any problems!
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
I have been a loyal certifed pre owned Acura customer for many, many years. With that being said, I have purchased from local dealers from Atlantic City to Bucks County and truly had the BEST car buying experience at Acura Turnersville this week.
Omar Ang, was my sales associate. I cannot say enough about him. He was knowledgeable, efficient and courteous. When I mentioned I hadn't had lunch, he offered to bring in a pizza. Omar spent the time with me to go over all the latest features and transfer all my phone contents for me.
I also received a follow up call from him within a few days to see if I had any questions.
I know where I will purchase my next Acura.
The sales people are honest, but they aren't willing negotiate a fair price on their used vehicles. When you try to communicate with them through email, they don't respond. I liked the vehicle that I was looking at, but I don't know if I want to buy. They have to opened to reasonable offers if they want to deal.
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