What a pleasant surprise in the age of dealers slight of hand ie: I just sold that vehicle or they never had it to begin with, but I have this one instead or misrepresenting the condition of the vehicle. This is a honest up front dealer who does not waste your time with idle chatters and explains all cost right up front. I am the type of person who when looking for a vehicle wants the bottom line number and I was given that with no surprises when closing the deal. I would recommend this dealer to all my friends and family who need a vehicle.
Thank You for being HONEST it was refreshing!!!!!!!!!!
My wife and I had a tremendous experience at Manchester City Nissan. The Finance Manager Ken was FANTASTIC and the salesman Chris was helpful and attentive.
The buying process was not the usual loooooong, drawn out affair. It was quick, efficient and actually nice!
We got a great car at a great price and the people were great as well.
Went in considering to buy a car, got a great deal Loai was a superb! He got me approved and it didn't take forever like other dealers, he was sabby and knowledgeable and very charismatic I loved it. He offered me good coffee which matters to me, and I left with my car I'm so excited! He made this such a wonderful experience I will definitely be recommending this salesman to my friends.
I was working with Al, stopped by to check out a car, within 7 days I was on my way in my car. very good buying process, very good no BS dealer. received a 60 warranty and Al was very proactive about getting on some of the work done before I'd even requested it. This is a good place to buy a used car.
For the past 6-8 months we have been shopping for a car. We had some basic things we wanted and thought new car was the route to go but we found a lot of cars we were interested in at Veb Auto. Speaking with Albert we never knew you could get a used car with such low miles. We narrowed our car to an Infiniti and the Sleek Black color with chrome highlights. I loved it but my wife loved it more it was a Q70 xxxx thing made heads turn and it had under 15000 miles. This is Brand New to us and we saved a lot of $$. The entire experience was easy. They got us financed with a great rate. We took a trip to the Grocery Store we came across VEB and now I know we will purchase more in the future here. We Really appreciate their time and also appreciate them knowing the product. Never felt pushed never felt rushed. All together it felt right for us. All their cars in the lot are clean and look better than the ones on the New Dealership lots and you have a big selection. You would be silly not to pass by if your shopping for a car.
My husband and I went in to Middletown Nissan to see a 2017 Infiniti QX70 that was on Cars.com. I was apprehensive because my car that I owned was still fairly new and in excellent condition but have always loved the QX70 so went to see. Needless to say, we left with the car.
The process was very relaxed. Our Sales Representative, Kaylen Torres was very helpful and did not push at all knowing I was struggling with the decision to trade in my car. During the buying process, we were asked what they could do for us to finalize the decision of buying the new car. Honestly, that was the first time I have experienced that at a car dealership.
Thank you Kaylen and team for making our first experience at Middletown Nissan a great one! I love my car!!!
A friend of mines told me about this dealership because her son brought his Audi from them. I decided to go and check them out after work. Believe it or not they actually have some very nice high end vehicles. I did not think that I was going to buy a car that day! But from the big Hello from the staff there and the low pressure buying experience. I walked out with a 2015 BMW 535I, I love my car!!!
Tru Auto Mall is the definition of a Top Notch dealership! Not only were the car selection amazing with a wide variety they also provided excellent customer service. Denis went above and beyond to make sure I purchased the right used car for me and my family. He gave me suggestions and his advice, but was not pushy what-so-ever. He also accommodated every need I had. Once i fell in love with my 2015 Acura TLX Tech the process was absolutely painless. Like it was true good to be true lol so quick and professional. Great financing options! I would recommend Tru Auto Mall to anyone who is looking for a new or used vehicle. Can't wait to my next upgrade because i'll definitely purchase with Tru Auto Mall again. (Trust I was shopping around, test drove numerous cars but nothing compared)
I had been looking for an older model Toyota 4Runner for 6 months and was about to give up. All the vehicles I found (none of them were at this dealership) were either in need of thousands of dollars of repairs or they all had rotted frames. John and Jay were great. They had the exact vehicle I wanted and didn’t even flinch when I insisted on taking it to be inspected by my own mechanic. My mechanic only found a few minor things wrong with the truck and informed me the frame was in great shape. They fixed everything that had an issue without a blink of an eye and I couldn’t be happier. I would highly recommend this place. They will definitely do right by you.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
From my inital contact with Wendy to my sales associate Sammy, was treated in a respectful and straight forward manner that i’ve historically failed to associate with the car buying process. Got a great return on my trade and a below KBB price on my vehicle. Very efficient process that left me feeling that Balise valued my time
I highly recommend stopping here first when looking for a vehicle.Visited a lot of dealerships looking to get my car and I can honestly say that this dealership was better than any other one I visited. They had a great selection of vehicles and where very positive and friendly. Excellent customer service, the financing process was faster than I expected and they made me feel at ease with choosing a vehicle. I would definitely recommend this dealership.
By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.
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