I have bought and leased many cars over the years. I have never had such a pleasant experience as I did yesterday at David McDavid of Austin. All of them were extremely courteous and so helpful. They spent a lot of time working with me and when it was all said and done I felt they were extremely fair. This was overall the best experience I have ever had purchasing a car. I love my new Acura and look forward to a long relationship with this dealership.
Dorian Bass is awesome!He picked me up and took me to get my new vehicle. He was very polite and knowledgeable of any questions and concerns I had. I would definitely recommend him if you are looking for a new vehicle.
I used to have a weird feeling about taking my car to dealerships, but after my experience with David McDavid I don???t know if I???ll take my car anywhere else. Always great service and nice friendly staff, and the work on my car is always done as quick as possible.
Where do I begin? I've been a Sterling Acura customer since 2012. Montye was amazing! Montye is the best sales representative I have ever dealt with. He's very charismatic, knowledgeable, and truly cares. My husband and I loved our 2016 TLX; however, once we saw the A-Spec online we fell in love. I walked into the dealership with intentions of just looking at the car...and within a few hours I walked out of their dealership with a brand new BEAUTIFUL 2018 Acura TLX A-Spec w/ Tech Package in Bellanova White and red leather interior. The process was very smooth and efficient. As a repeat customer, I am continuously¿ blown away by their exceptional ¿customer service from their sales and service department. I am a Sterling Acura customer for life! :)
Note: Their showroom is under renovation. I have been to the dealership prior to construction and can attest that the current set-up is not ideal but they make the best out of it. I'm looking forward to seeing the renovated areas.
Had an appointment, but still waited for about an hour and a half for an oil change. My assigned technician was not available so I was bounced around until someone did the intake. Different persson came to find me in waiting room, but called out wrong name. Finally texted me asking where I was. Had to remind them that they forgot to wash the car. They couldn???t vacuum because their one vacuum cleaner was broken. Expecting more. Seemed on par with my experience at Nissan dealership.
I recently move to Austin, Tx. I was researching for a car with low mileage and that was good on gas mileage. I came across Sterling Acura . I called about an Acura RDX , and was greeted by Sean, the Financial Director. He immediately peaked my interest on car shopping with them . The next morning I was greeted with great customer service by Wesley Bennett and the owners of Sterling Acura . I was so impressed by the awesome customer service I received by Wesley and the entire team at Sterling Acura .I am elated to say that I am now the proud owner of an Acura RDX !!! Sterling Acura went over and above for me . Thank you again for your committment to serving your customers in Austin,Texas.
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