We went there with high hopes and weren't disappointed!! Sebastian was fantastic and did everything he could to make this buying experience a great one, THANK YOU. Patrick, lives with sponge Bob under the sea, the finance manager was phenomenal with helping out and not breaking our pockets. Thank you Muller team!! Keep up the great work, and always keep that personality!!
Once you go to a few dealers you start to see a trend of how they just want to sell you a car. This was one of my last three places on my list to visit but it easily became my last. The salesman, Bryan Garcia I believe, was extremely helpful and broke away from that role of a pushy salesman. He answered all my questions and made me really feel like he actually cared I left happy. For all future car purchases I will definitely be coming to Bryan first for help before anyone else. I could have hoped for a better experience.
While browsing for a new ILX I spoke with Tony Vukosavljevic and was extremely satisfied in his friendly, honest, and informative approach to helping me in my search. I will be considering all my options and definitely will be visiting Tony again when I'm ready to make a purchase.
I posted a review on Goggle and decided to post a review here to let all the people know this is the BEST dealership I have EVER dealt with! My salesman was Guillermo and he made sure he met my expectations all the way! He made sure I picked out my own vehicle, and the features I wanted! I spoke with Noble, Abel, and Randy (Management) they MADE SURE I was 100% satisfied with my purchase! GREAT TEAM!!!!!!! Every step of the way they were 100% engaged. Thank you team!
This was my first time buying a car so I wasn’t really sure what to do. The person that helped me was Bryan Garcia. He was honest and trustworthy which I appreciate since I am new to all of this. I just graduated from college so I felt like he understood where I was coming from. Even though I wasn’t able to buy the car at the moment I know that when I’m ready I can go back to Bryan.
My husband and I are on the market for a new or gently used car. We stopped into this location and the atmosphere was amazing. As soon as we walked in we were greeted by a gentleman named Kanton. He took the time to get to know our needs and made a stressful process so easy. Not only did Kanton probe for our needs and wants in a vehicle....he listened and made sure the cars we viewed had some if not all of the features we were looking for. He was very knowledgeable and personable. He is one of the best salesman we have encountered on our new car journey. Although, we did not make a purchase.....we will definitely keep Kanton in mind when making our final decision.
Coming in for my first new vehicle and I was greeted by Kanton. He played a vital role in me learning as much as possible about what type of car I should purchase. Even though I didn’t buy today he still treated me with the same respect as if I bought a million cars.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...
I would recommend RJ to anyone looking for a rep at Arlington Acura. He was understanding, compassionate, and professional. He listened to my needs and helped me get the best deal possible. I look forward to working with RJ when I am due for a new vehicle
I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.
Juan Torres was especially helpful in my recent purchase of an Acura RLX. He displayed great knowledge and patience as I pondered my purchase. His experience from working his way up through the company helped my comfort level. The friendliness of Juan and the entire team was a good experience.
Juan Flores is the man. My family got our first Acura here years ago and it was about time that we went back for another one. My parents primary language is not English, but Juan was very patient and flexible with the process in helping us get a deal done. I had the opportunity to speak with him on the phone and he was extremely professional and courteous in trying to help us get a deal done.
Once we were able to hash out the details we were extremely satisfied with his efforts and professionalism. He is very knowledgeable and the rest of the staff was extremely friendly as well as I was able to speak with all of them. Thanks again Juan!
My experience with McGrath Acura did not start on the right note but Cristian Dumitrascu (Sales GM) and the service team worked with me until I was fully satisfied. They took my unpleasant experience and completely turned it around and made it an Acura one! Thank you!
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