Juan Torres was especially helpful in my recent purchase of an Acura RLX. He displayed great knowledge and patience as I pondered my purchase. His experience from working his way up through the company helped my comfort level. The friendliness of Juan and the entire team was a good experience.
Juan Flores is the man. My family got our first Acura here years ago and it was about time that we went back for another one. My parents primary language is not English, but Juan was very patient and flexible with the process in helping us get a deal done. I had the opportunity to speak with him on the phone and he was extremely professional and courteous in trying to help us get a deal done.
Once we were able to hash out the details we were extremely satisfied with his efforts and professionalism. He is very knowledgeable and the rest of the staff was extremely friendly as well as I was able to speak with all of them. Thanks again Juan!
My experience with McGrath Acura did not start on the right note but Cristian Dumitrascu (Sales GM) and the service team worked with me until I was fully satisfied. They took my unpleasant experience and completely turned it around and made it an Acura one! Thank you!
We went there with high hopes and weren't disappointed!! Sebastian was fantastic and did everything he could to make this buying experience a great one, THANK YOU. Patrick, lives with sponge Bob under the sea, the finance manager was phenomenal with helping out and not breaking our pockets. Thank you Muller team!! Keep up the great work, and always keep that personality!!
I have never had such an amazing sale person ever!! He is one of a kind and made the whole process so easy and pleasurable. You usually stress out with buying a new can but with him ZERO stress. This was just a great experience and it???s all do to him! Thank you!!!!
I had a great experience at this dealership. Ken was extremely helpful and answered all my questions. Everyone I encountered there was friendly. This is my first Acura and I am looking forward to continued great service.
I had great time buying my first Acura 2019, I did a lot of resurch before I decided to buy and excited all my expectations. From the first phone call to the dilership with Ron, who actualy couldn't be there for the sale, but texted me thru entire process, making sure that I'm taking care of, to Octavio, my sales guy who was patiently explaining everithing. Everyone was patient with me thru entire process. Answer all my questions and made easy for me to buy a car. Definitely happy customer here
Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...
I would recommend RJ to anyone looking for a rep at Arlington Acura. He was understanding, compassionate, and professional. He listened to my needs and helped me get the best deal possible. I look forward to working with RJ when I am due for a new vehicle
by Folks_who_can't_let_go_of_old_cars from DealerRater.com
November 11, 2018
The team was very patient with our indecisiveness and many questions for our first new car purchase in 12 years. So many things have changed with cars compared to our old ones and we appreciate the time that was spent with us!
I have been looking for a used car for quite sometime now however, no other dealer has come close to my experience to this dealership. I was with Juan, he was very nice and friendly and super helpful he was able to find the perfect car for the perfect price! Go see Juan Flores if you need a car.
Cesar one of the best sales guys ! Always find his best to help you . Since we start talking always been very educated and very professional
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