First time working with Nalley and it was a great experience. Chris was the ultimate professional and was very knowledgeable throughout the process. We will be looking for our next vehicle here also. Thank you again Chris and The Nalley Acura team!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The reason I bought my vehicle in for service at Ed Voyles is Al McGowan... I followed him here from Nalley Acura. I trust Ed, when it comes to his customers, he makes double sure that you get the service that you pay for, his integrity is what is important to me.
The plastic closure on the console armrest broke causing the top of the armrest to remain open and upright. I do use the armrest console to store items I use frequently, but it is never over packed. I contacted Ed Voyles' Acura service department and explained what had occurred and brought my car in for service. Samuel Neitzke was my service technician. After Samuel investigated the issue, he called the Acura customer service department and arranged to have a new armrest ordered for my auto. Samuel then called me, telling me that he had taken care of everything and that he would call when the armrest was installed. My sincere thanks to Ed Voyles Acura and Samuel Neitzke. I have always been impressed my the service at Ed Voyles Acura, now my wife, Suzanne says she had every intention of buying her next new auto from Ed Voyles Acura. Our Sincere Thanks, Richard and Suzanne Gomez
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
This is the 2nd time Ive gotten a car from Ed Voyles KIA. These guys go above and beyond to find what youre looking for and what financially works. From the sales team to the service team Ive never had one bad thing to say in 4 years. I will always buy or lease from these guys. AMAZING!!!
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