Used 2020 Acura ILX for Sale in Merrillville, IN

I bought a 2016 MDX from Rizza Acura in Orland Park, IL. I worked with Alyssa as my sales associate and she went above and beyond what was required of her! I live in Indiana and the BMV made a mistake that Alyssa helped me correct by driving to Indiana to meet me so I didn't have to drive all the way back up to the dealership in Orland (that I just left). I greatly appreciate the gentleman in the finance department as well...he was very eager to help me purchase this car as I was excited to buy it. Teri in the office was of great assistance as well in correcting the Indiana BMV mistake. Thanks again! Love my MDX

We are using Joe Rizza Acura service center for last 12 yrs. We can depend on them. We live in Munster, so, it is quite a drive for us. But we want to keep it that way. I have 2006 Acura MDX ; I always take my car to them. Had couple of issues with them in the past. But each time they took care of it right away. Sorry, I do not know all the people in the service by their name. They are all reliable and friendly and knowledgeable ( mechanics).

I met the Finance guy(Omar), 123 just like that, deal was done. He explained to me everything I needed to know, very knowledgeable guy. I was welcomed to his office, he was kind enough to explain everything to me, then he gave me different options on my extended warranty for my MDX. Thanks Omer, I would recommend this dealership to everyone, nice people. I did an Oil change while I was there, I was treated very well. Thank you Joe Rizza Orland Park for hiring people like Omar.

I'd buy from them again and The cars. Com app was good. Smaller features such as vehicles with homelink should be searchable.

My second ILX leased from Acurra of Peoria. It meets my needs and expectation. Style features, comfort and economical. And the team at Acura of Peoria did an amazing job as they have always.

On a late Friday afternoon last October, we were northbound on Interstate 65 in my 2015 Acura TLX SH-AWD. We had just crossed over US 30 and were keeping up with the traffic which was running at about 70 mph. All of a sudden, three or four pieces of scaffolding fell off a construction vehicle that was in a lane to my left and perhaps 30 yards ahead! All the pieces were laying flat but moving diagonally in front of me toward the (right) shoulder. I immediately swerved drastically to the right. (Thank goodness for the SH-AWD!) I thought I had managed to avoid all the scaffolding, but in fact, one clipped the rear driver's side wheel, puncturing the sidewall, and gouging out a piece of the rim. Obviously, the tire went immediately flat. But if it had to happen, it couldn't have happened at a better place! It turns out that we were less than 5 miles from Muller Acura of Merrillville! A quick tow (provided by Acura) and we were there. Even though it was late Friday afternoon, we were greeted warmly by Amy of Customer Service and Michael, Assistant Manager of Service. I cannot adequately convey the expertise and the caring treatment lavished upon out-of-towners in distress dumped on their doorstep just before the weekend. We were pretty shook up by our near miss that could have easily been far more disastrous! Their genuine concern for us and the attention they afforded us were well above and beyond the call of duty! They told us we needed a new rim and, because SH-AWD models have special, color-coordinated rims, they didn't have one in stock. But then they took it upon themselves to take a tire and rim off a new car, exactly like ours, that they had on their lot so we could be on our way. They even took it upon themselves to contact State Farm and get the claim process started. I haven't even mentioned the amenities in Muller Acura. Waiting areas are especially spacious, clean, comfortable, well-stocked, and technologically up-to-date. Even the service bays were clean. You cannot go wrong dealing with Muller Acura of Merrillville!!! We highly recommend them!

I leased a 2019 Aspec and so far it’s very reliable with 10k miles. I would’ve paid more for a faster powertrain option for sure. Like putting the 2liter turbo in this car would be amazing! However it has a good ratio of power and MPG. My biggest complaint on the car is the range per tank. I’m getting 300 per tank but I’m not driving with a light foot to get the best mpg possible. Averaging 30 mpg. Another thing I would like them to update is the ACC stop and go that is on the RDX. This system turns off around 35 mph.

Efficient quality customer care every time! Check in and check out are fast, Service Specials and coupons welcome. NO HASSLE friendly service

Very good at a low price excellent for work or any activity strongly recommended it very nice and luxurious dependable at a great value price

I received the best deal on my "almost new", pre-owned vehicle at Ed Napleton Honda in Oak Lawn. Thanks especially to Tony Chippas, (the Used Car Manager) everything went extremely smooth. This is the third time I have purchased from them. I thoroughly researched the 2015 Toyota Avalon Hybrid Limited before I decided to make my purchase. I found the best car, at the best price at Ed Napleton Honda. This car had everything I wanted. Moonoof, Navigation, Heated / Cooled Seats, etc. It was even the color I wanted. They even offered more for my trade than anyone else. I couldn't believe their selection of used cars. They had cars I wouldn't expect a Honda dealer to have! Lexus, Audi, Mercedes-Benz, Porsche , Lincoln, Cadillac, Toyota. They really know what cars people want, and they offer them at well below market price ! I couldn't have asked for a better deal !

Very friendly staff they understand life happens and will work with you as long as you communicate. Jonathan and his team have definitely earned my business and will continue to have it !

I would like to say that Buyingvfrom Carmax was a simple, Stressfree process, no annoying salesmen to deal with.. I would recommend anyone interested in buying a car to try them first...

This is my third Acura in a row. I’ll never buy another make again. They’re incredibly reliable and almost maintenance free for the first three years.

We are using Joe Rizza Acura service center for last 12 yrs. We can depend on them. We live in Munster, so, it is quite a drive for us. But we want to keep it that way. I have 2006 Acura MDX ; I always take my car to them. Had couple of issues with them in the past. But each time they took care of it right away. Sorry, I do not know all the people in the service by their name. They are all reliable and friendly and knowledgeable ( mechanics).

Back seat is tight, but the front has plenty of leg room and tech features. The trunk has a ton of space which is great for camping.