Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
Kelly Redmond was the best sales woman I have ever personally experienced. She was not pushy at all and was willing to test drive every single car until i found the perfect one for me. She is very family friendly and made sure my 1 year old was just as happy as we were!
They worked hard to make things happen. They never settled even when the deal got tough. They found out ways to make it happen and they truly cared which meant a lot. Great team effort from the salesman all the way up to the sales manager etc. great team great people awesome company.
My experience has been very positive. The technical advisor (Brandy) took down all essential information and was very upfront about the process. Upon diagnostic tests, she gave me a concise summary of work & cost. She also identified the essential items vs optional ones. Since the repair was going to take more than a day, offered a loaner.
The work was done as promised. Good job!!!
go see Ladonna Bailey. she is AWESOME!! Charlie in Finance is great... he calls if any questions & talks you through everything! i had a few concerns and they were all addressed before i left!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.