We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
I've purchased a few vehicle from Lupient Infiniti over the years and would never buy from another. They have the best customer service. They take the time to help You find the perfect vehicle without pressuring You To buy.
Shea was really helpful to not just myself, but a friend of mine as well. I came to the dealership wanting to know what I needed to trade my car for a new one and he made me felt like my opinion matters and was very engaging and knowledgeable.
They really work on getting your business but then drop the
by nrvalleymountain from DealerRater.com
December 5, 2018
We have dealt with a different dealership in the past and unfortunately freeway ford didn???t meet up to the competitors standard. We found freeway ford worked hard to get our business, but once we committed, it became difficult to get answers to basic questions or receive information we requested at the sale. It appears that once the sale is done follow up is slow or none.
Dealer was very friendly and did not push us. We were in a bit of a hurry, and they did their best to get us through the process quickly. They were a little slow on the paperwork (we needed a loan) due to other customers at the same time, otherwise I would have given them a 5 star.
I gave it 5 stars because it deserves five stars I would recommend this dealership to anybody and Douglas made us welcomed at the car dealership and made sure everything was good on the vehicle before we took it very nice guy
Let me start by saying I rarely write reviews. I was referred by a friend for my first vehicle I purchased at Poquet and this is my second vehicle I have purchased at Poquet. Both experiences were hassle free, efficient, courteous, professional and by far the best price. I must expound on my second experience as I informed Brett what I was looking for and he continued to update me monthly until he finally found the exact car I was looking for. What also cemented it was that even the owner, Colin called me a few times checking to see if I was still interested and that they would continue to look for the exact vehicle I wanted. In the interim, I referred a friend and he purchased a car there and Poquet send me a gift card. You won't find an easier buying experience, a lower price or a friendlier staff. I highly recommend Poquet Auto. Thank you to all the staff at Poquet.
I have appointment for service. Stood and waited for over 5 minutes for someone to approach or help me but nobody came. Two staff was there by the computer. I tried to talked to one n i have to say excuse me twice before he even answer and look at me. He said that someone will come and talk to me when someone is available. A few minutes later same person I talked to approach me and asked what he can do for me. Didn't even say hi. After my service is done he said your air filter is dirty n hand me my keys n left. Didn't even tell me where my car is n i have to look for it. Very bad customer service. Unbelievable.
As Brit’s new to the US we needed help navigating buying a new car. Morrie’s were fantastic through this process and helped us every step of the way. A special shout out to josh who was kind, patient, informative and great to deal with. We love our Ford Explorer and recommend this car and dealership highly.
Purchased 2018 Kia Sportage, safety system prevented a crash. I am sure that it , also, prevented great bodily harm to me....and that’s very good.
This is exactly why I bought a Kia and another reason to purchase from Barnett Kia.
The car I bought from East Side Auto was a great deal with honest sales people so willing to help. There was no pressure to buy at all. I felt like family the moment I met the sales people. Yes hail damage but nothing I couldn’t get fixed if i chose to. Great experience and honest advice!
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