Search engine was easy and mostly accurate. Some details about the vehicle were off, for example, the listing stated the vehicle had gps and memory seats. The vehicle actually does not have either. Also, the vehicle has a spoiler moonroof and not a full functioning moonroof. Despite those missed details, thanks to Cars.com, I was still able to make a good vehicle purchase.
I rarely write reviews, but this one is necessary. I have owned 5 Honda cars over the years, purchased from 3 different local dealerships. I visited these same 3 dealers and was very dissatisfied during this round. So, I decided to give Davis Honda a try. I met with Salesperson George Trauger. Thanks to George, this car buying experience was UNBELIEVABLY hassle-free and unlike any other I’ve had before. George made the process fun, fast, fresh and friendly.
Additionally, in my travels I have found that meeting with dealership Finance Managers is one of the most stressful parts of the car buying process, where Finance Managers aggressively push overpriced products I didn’t ask for. Bernadette Estelow changed my perception of this. I found the interaction stress-free, educational, and value added.
I’ve been a loyal Honda customer for years, and now I have finally found a dealership worthy of the Honda brand. I look forward to this relationship for years to come.
Will look here first the next time I need to buy a car. Actually enjoyed the experience. Good deal of just the car I wanted. Rami took care of everything. Friendly, attentive, accommodating, efficient...normally the car buying experience is long and uncomfortable...not with Rami. Defiantly recommend.
Todd Smith was Excellent! Very Professional, friendly, and knowledgeable, along the entire staff. From the Sales Manager Sean Johnson, who was quick and genuinely happy to greet and thank us for our purchase, to the Finance Manager Robert Palidora, who was a pleasure to deal with. Everyone was outstanding! They had the exact car we inquired about on a Friday, and Todd remember to call us prior to us making the trip to assure us it was still there when we agreed to make the trip up on Tuesday. This is our first Porsche, and will not be our last...
Average: We found the sales person to be dedicated to selling the car we asked about, I'll leave that there.... Recalls on the car had not been resolved as we had been assured they were. Finance was aggressive with pushing the extended warranty, seemed they were taking the 7 no approach seriously. When dealing with the Service division (to resolve the recalls) we've only experienced wonderful customer service.
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