When I walked in, Rob Cole, said, "Hi Mr. Blair!" Since I was in for the annual inspection, I didn't have an appointment. Couldn't believe that he remembered me! The work was completed quickly and my waiting time was not bad at all....Thank you VERY much!
I researched our Honda /Acura purchase for over two weeks using every resource available. I also contacted over 15 dealerships for quotes.
Brian Welsh from Radley Acura, Bailey's Crossroads was the only sales person who truly listened, understood what I was looking for and responded with a reasonable quote from the start.
When I arrived at the dealership Brian had multiple choices ready for us to evaluate. There was no pressure, and nothing was hidden. Brian did what he said he would do! We didn't get turned over to multiple layers of management, Brian was empowered and knowledgeable.
When it was time to meet the Finance Manager Matt, he displayed the same level of professionalism and knowledge as Brian Welsh.
The sales team at Radley Acura is awesome and I highly recommend them. Out of the 6 local dealers we visited, Radley Acura was the only one that I felt offered us a fair price from the start, had a trained team of professionals, and was looking to earn a repeat customer. Radley Acura of Bailey's Crossroads, truly did "Delivered a Memorable Experience".
I recently purchased my new 2018 Passat from Karen Radley VW. I chose Karen Radley after viewing their selection and prices. They had exactly what I wanted and at a price I could not find locally. I was very pleased with the service I received while purchasing my car and extremely pleased with the service I received after the purchase. I drove 3 hours to Karen Radley VW and I would do it again. Thank you again Earnest Williams and John Hulme for all your help.
John was great in making my purchase a bit easier. They promised to bring car to me in VA and get moonroof deflector installed and neither happened. But, they did pay for an Uber to bring me out to them. Ended up missing work :( and stuck in rush-hour traffic but love my car!
Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn???t be happier. Please go see him if your in a sticky situation. He will do what???s best for you. I promise.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I just purchased my new RDX yesterday and I am very pleased with it. I drove 2 hours to Rosenthal Acura to get my car. It was a hectic drive, but well worth the trip! I can???t say enough about this dealership. My salesman, Alan Eden was so helpful and such a pleasure to work with. He is a true professional. He did everything he could do to make this a great, smooth transaction. Even though we have so far to travel to get there, I would highly recommend this dealership. I really love my car! Thank you Alan Eden for everything you did for us!
Sheehy Ford is fortunate to have wonderful folks both in their Service department and the Body Shop. They went out of their way to not only keep me updated but worked with the relevant companies on my behalf. I am extremely grateful to Steve and his entire team in the Service department and Erica and her team in the Body Shop.
Great and enjoyable experience working with Fernando at the first day of the visit, it was one of my car dealerships visiting. After a few days of shopping around, I finally select Fernando, he answers my midnight questions, help me select the cost saving package choices and work with manager provide good quote. He is very professional and friendly. A few days later, I select Rosonthal to start purchase the car, his team Ned Imaniyan help me trade in and proceed the final negotiations. He???d answered many questions from my wife to figure out how to control today???s high tech car... I feel from the top manager to sales team are so nice and enjoyable work with. The price, the car select and the car cleaning all are perfect. I want to thank you all from Rosonthal Acura Owner, Manager, Fernado and Nad Imaniyan and other team. This is the best car dealership I enjoy work with!
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