We went there with high hopes and weren't disappointed!! Sebastian was fantastic and did everything he could to make this buying experience a great one, THANK YOU. Patrick, lives with sponge Bob under the sea, the finance manager was phenomenal with helping out and not breaking our pockets. Thank you Muller team!! Keep up the great work, and always keep that personality!!
I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.
Curtis Cheney was fantastic. I have purchased numerous cars in different States and Curtis ranks one of the top sales consultants I have dealt with. I would definitely suggest asking for Curtis to be your salesperson.
I recently purchased my new 2018 Passat from Karen Radley VW. I chose Karen Radley after viewing their selection and prices. They had exactly what I wanted and at a price I could not find locally. I was very pleased with the service I received while purchasing my car and extremely pleased with the service I received after the purchase. I drove 3 hours to Karen Radley VW and I would do it again. Thank you again Earnest Williams and John Hulme for all your help.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We bought a 2018 CRV on Black Friday from Ricardo Villagas. Ricardo's calm, no-pressure professionalism, kindness, and product knowledge made the experience wonderful. We could not be happier with our new car and Grainger Honda.
One day I was up on a hill I saw dull markings all across the top on both sides except in the middle. Manager said they were caused by the wind! Several other people confirmed the marks were made by a buffer including a paint shop so I stopped going to Mission Valley Honda. After two years my car developed a major problem so I went back to them and discovered there were all new people in the service department which made me very happy. The old ones always though I didn't know what I was talking about. My service person was Joseph De La Cruz. He was great. Very attentive, through and patient. He listened to all my concerns. He kept my car so he could order new parts and old parts could be removed so the car could be repaired the next day. He arrange for me to be taken home and picked up when my car was ready the next day. He made sure my car was ready in time since I needed the car. He is very knowledgeable and never gave me the run around. I highly recommend Joseph. He has restored my faith in Mission Valley Honda to take care of my 2004 Pilot!
I purchased a 2017 Toyota Tundra over the weekend and had the best car buying experience ever. I was able to search inventory on line and confirmed availability via email. This was a great option and made the search easy. We showed up on a Thursday evening to test drive the car. We only had a limited amount of time since we had dinner with friends later. Driving into Nash it was a very impressive facility and had a great selection of autos. We went in and explained that we wanted to take a look at the car we emailed about and were helped right away. Nick was the sales person that we met and there was literally no pressure, he took us out to take a look then asked if we wanted to take it for a test drive. We loved the truck and wanted to purchase but knew we didn't have time that night. Nick took all our information before we left and did all the leg work once we left and had all the paperwork ready when we arrived the next day to finish the process. We drove off in our new truck in less than an hour and very satisfied with the truck. Nick was great and the whole experience with Nash was relaxed and friendly. We will absolutely be coming back next time we are in the market for a new car.
Everything about the service was excellent; from my greeting by service personnel through to clearing me to leave. My car was returned in excellent condition as if it was brand new!
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