Did my deal long distance after seeing the vehicle at a different dealership that did not want to share numbers so we could start a deal process. So, working with the dealership I. atlanta, we settled on a car and a lease deal. Went to pickup, signed all paperwork, and then found car was missing an item we really wanted. Miscommunication in the long distance deal. They worked hard, found the perfect car, and delivered it to us a little over a week later. Great job in overcoming the challenges of correct vehicle and long distance deal.
I purchased a 2014 Mercedes suv from Malones in November 2017. I viewed the vehicle on the internet and flew to Atlanta to complete the purchase. The vehicle was exactly as represented and was extremely clean. Great sales team and I would buy another car from them.
The reason I bought my vehicle in for service at Ed Voyles is Al McGowan... I followed him here from Nalley Acura. I trust Ed, when it comes to his customers, he makes double sure that you get the service that you pay for, his integrity is what is important to me.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The plastic closure on the console armrest broke causing the top of the armrest to remain open and upright. I do use the armrest console to store items I use frequently, but it is never over packed. I contacted Ed Voyles' Acura service department and explained what had occurred and brought my car in for service. Samuel Neitzke was my service technician. After Samuel investigated the issue, he called the Acura customer service department and arranged to have a new armrest ordered for my auto. Samuel then called me, telling me that he had taken care of everything and that he would call when the armrest was installed. My sincere thanks to Ed Voyles Acura and Samuel Neitzke. I have always been impressed my the service at Ed Voyles Acura, now my wife, Suzanne says she had every intention of buying her next new auto from Ed Voyles Acura. Our Sincere Thanks, Richard and Suzanne Gomez
My salesman was so sweet and knowledgeable about the process. He made it easy and painless.I would recommended that you give this location a try
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