I purchased my second RDX from Continental Acura of Naperville in September 2018. I originally had the 2017 RDX but after seeing the change in body style and cabin of the 2019, I had to have it. Greg Pew and Sharon were awesome during my first purchase and they were again awesome last month. The process was seamless, the time that was spent getting me familiar with the new cabin was great, and the financing process was quick and easy. I would highly recommend this dealership to friends and family or anyone in the market to buy an Acura. Thank you Greg and Sharon
Great car selection, not the best customer service
by Joe from indy
December 11, 2017
Searched for a car online and went into the dealership knowing exactly which new car I intended to buy. Great facilities and inventory. However, it's clear that the staff isn't used to seeing folks of different ethnicities. I received several pointed questions asking where I was from, comments on my accent, and questions about which languages I spoke. All of which were quite comical as I was born and raised in Indiana, with parents and grandparents also from the Midwest and have the most "Hoosier" accent around. Ultimately I was able to ignore the rude comments/questions but left wishing I had given my business to another dealership. But the deals at this location are much better than the ones on the north side, so that was the ultimate decision-maker. North side treats you right, but the south side is better value in terms of cost.
Curtis Cheney was fantastic. I have purchased numerous cars in different States and Curtis ranks one of the top sales consultants I have dealt with. I would definitely suggest asking for Curtis to be your salesperson.
If you are in the market for a Subaru, by all means checkout West Herr. I believe this is now our fifth Subaru from their dealership and the experience seems to get better each and every time. Not only do we know we are getting a wonderful deal, but the people are fantastic to work with--never high pressure, always accommodating, and they treat you as if you are their only customer.
I was blown away by the phenomenal service I received at Antonino Acura. I went to the service manager Peter with concerns with my 2017 Acura TLX and he exceeded my expectations. I have three Acura dealerships that are closer to me, but it is well worth the drive knowing how confident I am in their service department. I highly recommend them.
My 2005 Acura RL was totaled on Saturday night and I needed a replacement.
I wanted to replace the car with another Acura.... because I luv Acura.
I purchased my 8th Acura on Thursday from a sweet young lady that reminded me of my own daughter.
Ms. Amanda Morhardt obviously likes what she does and it shows!
She is extremely responsive and very knowledgeable about Acura a car that she also owns!
Thanks to Ms. Amanda Morhardt , Rob Cotttingham and all the staff who were involved in the delivery of our ¿
Including other sales ppl who helped!
I was able to buy a car over the phone three and a half hours away without seeing it!
Antonio Acura exceeded my expectations !
Simply the best, friendly, professional, knowledgeable, my local dealer in Haverhill, will not service my Volvo, and it's so worth the drive to Exeter Volvo to avoid them, look no further, this dealer in number one , a pleasure to deal with !!!
Contacted salesman Mark Pain about a used car I saw for my daughter. He was fantastic to work with, provided a very easy purchasing experience, and even worked with the service department so I could examine under the car. The car was nice and a fair deal.
Highly recommend for a long distance purchase. Was the easiest and quicker purchase I have ever had, lots of deals and inventory to choose from. Carson and Matt were very helpful and excellent customer service. The team goes the extra mile to making sure you are completely satisfied with your purchase.
I was greeted as I drove in and was promptly assisted by the service advisor in scheduling my oil change. Since the service could be completed withing a short amount of time and the dealership has a comfortable waiting area I chose to stay and wait for the work to be done.
When the service was completed the service advisor carefully reviewed the service invoice and work that had been done and answered any questions I had regarding the service, future service needs and any general questions I had about my car.
I am completely satisfied with the work done and the care and attention I received from the service advisor and dealership.
I purchased a 2017 Toyota Tundra over the weekend and had the best car buying experience ever. I was able to search inventory on line and confirmed availability via email. This was a great option and made the search easy. We showed up on a Thursday evening to test drive the car. We only had a limited amount of time since we had dinner with friends later. Driving into Nash it was a very impressive facility and had a great selection of autos. We went in and explained that we wanted to take a look at the car we emailed about and were helped right away. Nick was the sales person that we met and there was literally no pressure, he took us out to take a look then asked if we wanted to take it for a test drive. We loved the truck and wanted to purchase but knew we didn't have time that night. Nick took all our information before we left and did all the leg work once we left and had all the paperwork ready when we arrived the next day to finish the process. We drove off in our new truck in less than an hour and very satisfied with the truck. Nick was great and the whole experience with Nash was relaxed and friendly. We will absolutely be coming back next time we are in the market for a new car.
The staff at Acura Thousand Oaks was outstanding! Aaron, Steve, Frank, Paul and Bret made walking into a dealership fun! They had the car clean and ready for viewing before we signed any paperwork! That's customer service right there! UNFORTUNATELY, Acura Financial was unable to approve us! Even with a 695 credit score and $3,000 down for a 2018 standard TLX lease! The staff went above and beyond. They greeted us at the door, explained everything in detail and made us feel like humans and not just another potential sale. I only wish we would have been able to do business with them! Nevertheless, they earned the 5 star rating I gave them! Keep up the great work guys! I truly hope we can put the car of our dreams in our driveway in the upcoming future!
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