I researched our Honda /Acura purchase for over two weeks using every resource available. I also contacted over 15 dealerships for quotes.
Brian Welsh from Radley Acura, Bailey's Crossroads was the only sales person who truly listened, understood what I was looking for and responded with a reasonable quote from the start.
When I arrived at the dealership Brian had multiple choices ready for us to evaluate. There was no pressure, and nothing was hidden. Brian did what he said he would do! We didn't get turned over to multiple layers of management, Brian was empowered and knowledgeable.
When it was time to meet the Finance Manager Matt, he displayed the same level of professionalism and knowledge as Brian Welsh.
The sales team at Radley Acura is awesome and I highly recommend them. Out of the 6 local dealers we visited, Radley Acura was the only one that I felt offered us a fair price from the start, had a trained team of professionals, and was looking to earn a repeat customer. Radley Acura of Bailey's Crossroads, truly did "Delivered a Memorable Experience".
I thoroughly enjoyed the experience! The owner and the staff are very friendly. I love their honesty. they stand by their word. We purchased a beautiful Honda Odyssey from them.
Thank you Shaun and TJ for your integrity!!
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.
I was very pleased with the salesperson, Jonathan Delacruz along with the accounting person, Steffan , they really worked patiently to get me a good deal and a suitable car. I drove out with my new car the same day. I highly recommend doing business with them, you won't regret it.
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