most pleasurable experience in all my years of car buying.
by JERRY C from DealerRater.com
December 3, 2018
I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional> no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.
These guys are really good and get the job done. We all know the dealership service dept is in business to sell services, and follow the Acura maintenance schedule. Maintenance service prices are not cheap, but are required to keep your your Acura running for many thousands of miles. You have three options- go to a local guy and pay less while maybe not getting the exact service you need, do it your self on fluids save $$$$ but you have a mess and need time and space, or use the dealer. Charlie and team are really good- and always provide suggestions on service based on mileage and service schedules. You pay what you get - no bargains but if you have an issue Charlie and team will make it right.
What an absolute pleasant and stress free experience buying my 2015 Acura! Arianna and her team were incredible. They made sure everything I had concerns about were taken care of and there was no pressure throughout the entire process. 10/10 would remmend to anyone!
This was my first car purchase in 13 years!!! I set out knowing what I was looking for. I also knew that it wasn’t going to be easy for me since I had never had a car loan before. Bruce made the car buying experience stress free and handled everything with white glove service. His knowledge of the car, his understanding of what I could afford, and overall his professionalism made this an easy feat. I’m beyond happy with Bruce and Acura of Huntington.
After posting my negative review and experience I recieved a call from the dealership GM and service manager. He asked for more details about what happened and reviewed the history on the service record. They were genuinly concerned and after our discussion asked if I would send the invoice for the repair that was done by the outside service center. The following day they called me again and agreed to credit me the full amount of the work that was done.
Great example of turning a negative into a positive.....I appreciate their standing by their dealership and doing the right thing.
My salesman, Ari, was very helpful and patient during the whole process. On the day of the sale, Ari walked me through the purchase and even called my insurance company to obtain the insurance. The day I picked up my car, everything was ready including my new license plates. Ari sat with me in the car and walked me through all the features, which was new to me.
I had a problem with my radio. My radio was fixed in a short amount of time and I received my car clean and all in working order. The staff were very nice and very upbeat. I will definitely recommend going to Rallye Acura for all of your Acura needs. :)
I came in with the mindset of treading to haggle with salespeople. Bottom line this was the first time they gave me the best offer without the hassle of wait let me talk to the manager process. Took their offer and did my due diligence for 3 days. My salesman Reza Lavaie was right, it was the best deal compared to all the rest. First time ever I felt confident that I got the best deal out there. Will definitely recommend Rallye Acura to anyone that???s interested in an Acura.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
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