My experience was pure joy!, Jon Zimmerman was exceptional! He led me through the leasing process so efficiently! His spunky and happy personality was so uplifting and made me feel like I was your dealership’s best customer. Also, he did an outstanding job of showing me all the bells and whistles on my new Acura TLX. I drove away in my new red car with a huge smile on my face, knowing that I had made the right choice—bucket list item checked!!!!!!! And I must add a huge “Thank you” to Balal who patiently worked me and helped me make the right decision. Bravo to Accura!!!! I’ll
Acura. I’ve owned four of them.
by Brewman from Vestavia,Alabama
November 18, 2018
Great looking and very comfortable. Acura is a very reliable car. I have owned four Acura’s and this will be my fifth one. I think it is the best car for the money!
Herber was very helpful in helping me get into the 2016 Mustang also the staff there were friendly . The management team was as helpful . I am really happy with the 2016 yellow mustang . Thanks guys
I've owned MDX's in the past and was looking to up
by Golfer from Pleasant Prairie
December 12, 2018
I was specifically looking at the 2016 model because of the features it offered. The Volvo dealership gave me an opportunity to make my dream come true. In fact, I had so much confidence in them after my initial visit, that I came down to Florida from Wisconsin to purchase the car.
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
defiantly a clean car and drove smooth !!
by Maryc4 from Marcyc4
November 13, 2018
it met all of my expectations and i honestly love the ride, it was clean and kept well maintained by the previous owner
the color was nice like i never been so happy to be driving, and isnt that the most important. im going to have this car for 5 years financed so i made sure i fell in love with it.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
3 months ago Worst experience buying a car. The Ac
by WORST experience ever from Clearwater. Fl
January 4, 2019
3 months ago
Worst experience buying a car. The Acura had several problems with the transmission and they said it was "normal" on all the cars. The acuras come with a German transmission and they shift very hard.. It's uncomfortable for everyone in the car..
La peor experiencia que he tenido al comprar un vehículo ha sido aquí..
Los acuras vlenen ahora con transmisiones automáticas alemanas..
Los cambios ascendentes son muy bruscos y cuando recorta es aun peor.
Lo más grave del asunto es que ellos te dicen que es" Normal".
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
A true luxury SUV!
by billkomo from Bethlehem, PA
November 7, 2018
Replacing it with the new model year - have owned many SUV's and this is tops!
New tires, completely detailed, like new.
Third row with DVR.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Our 4th MDX
by MDXer from Phoenix, AZ
November 6, 2018
We keep trying to buy something else in an SUV, but the overall value and design of the MDX is just superior. We have had only one event where we had to get to a dealer to fix a failing system in 12 years of this product. It is not as elegant as the Lexus or Mercedes, but it is good enough to withstand the $8,000 price differences. They hold their value and the dealer services are reasonable.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I FEEL SAFE IN MY TANK!!
by Cathy from Barneveld, NY
October 31, 2018
This car feels like a tank going down the road! I love my Acura and all of it's amenities. This car is like "Calgon Take Me Away".
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Most reliable and technology car
by Matthew Truong from Arlington TX
October 24, 2018
This is a great family size car. It has 7 seats and so convenience. This is a technology and smart car. I love my car
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
Laurence was very professional and he got me in the car of my choice in less time. he addressed my concerns. Even though they were undergoing construction. All the sales men/women were smiling as they said hi to me.
Very nice and well put together dealership compared to some of the other ones around this area. We were recommended here by a family member for the best deal on a Lexus and was able to get it here with Thien Nguyen.
very comfortable vehicle
by cynthia from long island city,newyork
November 9, 2018
This car has all the bells and whistle. highly recommend this vehicle,If you are looking for a roomier 7 passengers look no further get yourself a mdx
I have visited this Carmax location several times over the years, but I’ve never actually bought from them. I appreciate their selection and no pressure process. If you prefer used cars like I do, it’s great to go to a Carmax and compare several makes and models in one place and get your trade appraised.
This time around I worked with Harold Speights, who did a great job of finding the cars I was looking for. This is harder than it sounds - the cars don’t always get parked where they belong after a test drive, especially on a busy day, so he had to do a lot of walking around. We ended up unable to find the exact vehicles listed online, which is the reason this Carmax doesn’t get 5 stars.
But Harold got me into the right things to try out. Once I narrowed down my interests after a few drives at a few different places, he texted me some stock numbers of cars at several Carmax locations with free transfers. I ended up preferring a different vehicle from a different dealer, but that’s not a knock on Carmax or Harold. Having the written appraisal in hand helped me get a better deal.
If you are shopping for a used car, Carmax is a great place to go. Only thing I’d change is that Carmax could do a better job tracking where the vehicles are on the lot.
Delighted with the overall experience Brandy was very efficient service advisor who kept me informed all the time and was extremely patient in explaining things
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