One of the best car buying experience I had. Documentation and pick up of my certified RDX was within an hour! I would definitely recommend Crown Acura to family and friends and ask them to see Sean to get the most competitive and fair offer.
I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.
Excellent Staff! Very welcoming and concerned with my time, which I appreciate! They also gave me a loaner car, so I could keep my day productive! Very friendly and professional staff. Thank You for the help!!
I called Joseph before driving 3 hours to Dallas to buy a vehicle. He went out of his way to send me photos and informtion. He also helped me play a joke on my daughter. The next time I am in the market for a vehicle Joseph will be my first phone call.
I???ve been taking my Acuras to this dealership for service for decades. I???m always confident that they will do what I ask and fairly recommend service for items before they become complicated. Their turnaround time is stunningly good.
Not much to say accept excelent customer service . Answered all my questions without beating around the bush . Made going into a dealership to buy a car almost fun . They didnt have to work very hard though , the cars sell themselves
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