Jody Wilkinson is always prompt, honest and does a great job. We drive 4 hours to get our service here. All the staff are polite and helpful. We love the Jody Wilkinson experience. Matt was so helpful to get us in and out quick.
Andy helped me purchase a used car from this dealership. I???ve purchased many cars from dealerships in my life (both new and used). Working with Andy was by far my best experience yet. He was very competent and proactively sought to understand my interests and wants. He communicated well with me throughout the process. I never once felt any ???sales pressure.??? It was a very friendly, easy, and quality experience. I would not hesitate to work with them again.
I bought a car from them last year that was totaled out 7 months later. I honestly couldn't think of getting anything else and bought the same car the next year. Both experiences were swift and pleasant. Had no buyers remorse from either purchase.
This is the second vehicle I have purchased from Jody Wilkinson Acura and once again it proved to be a great experience. Other times I have purchased vehicles I have come away from the experience with a negative feeling and even buyer's remorse later dealing with service etc. Not with Jody Wilkinson Acura, both Olivia and Julia were fabulous in understanding what I needed in replacing the MDX that I had originally purchased from Olivia. Since the purchase the followup has been amazing to make sure my expectations and those of my Wife's have been met with our new RDX. I highly recommend Jody Wilkinson Acura every experience I have had be it the sales team, Service or Finance has been first rate.
I called Jody Wilkinson Acura and talked to Jamie McMillian since I know her and told here our situation of our accident and ask her to find us another Acura RDX and she came through finding us one. They held it for us till we could get there and Jamie had us work with Matt and he was great at getting the paper work done and getting us out of there. Thanks to all that helped us.
My wife and I test several SUV's at multiple car dealerships, but we agreed the Acura RDX was the nicest vehicle based upon ride, look, options, and price when compared to similar luxury SUV's. We looked at reviews online between Jody Wilkinson and Mike Hale and decided we'd try Jody Wilkinson. We felt like the staff was easy to talk with, attentive, and not pushy at all while still being available when we had questions. Overall we had a great experience and the salesman (John Ericksen) was very easy to work with.
The car is beautiful and I am enjoying it very much. Only issue was the delay in delivery, which cost me some on the sale value of my old car. I know that the delay was not the fault of the dealership and they were very kind in making things work, but it would have been nice to be able to get the car early to enjoy using it in nicer weather.
1. NEW ACURA DEALER FACILITY, VERY NICE
2. GOOD, VERY KNOWLEDGEABLE ABOUT PRODUCT, SALESMAN
3. NEGOTIATED REASONABLE DEAL WITH SALESMANAGER
4. SALESMANAGER WAS POLITE, CORDIAL, RATHER REASONABLE ON TRADE, KNOWLEDGEABLE OF PRODUCT, 2018 ACURA MDX. TOUGH NEGOTIATOR!
Saul and Adam were great. They went above and beyond. They even stayed an hour and a half late to complete the buying process for us. This was especially helpful given we live in Wyoming and we didnt have to make another trip to get the the car. Really great job. This is our 3rd vehicle weve purchased from Mike Hale Acura. Always has been a great experience.
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