My husband and I had a great experience overall at the Honda of Hackettstown. Everyone was very pleasant including our representative Kamal, he made this process go not only very smoothly but in a great timely manner! He worked his best to meet our needs and we couldn???t be more appreciative. Thank you Kamal! :)
11/18, After many visits to other dealerships, I finally found a Bill Vince's "internet preowned SUV" my visit there was welcomed by Domenick Cirianni , he turned out to be the " BEST of salesmen" in my pursuit of a purchase. My purchase turned out to be a very smooth experience. I can only hope that all car salespersons will one day follow his lead. Vic
I can say that I am pleased with both the car and the service with which I was provided during the buying and selling process. Scott is very responsive, very knowledgeable, and he strikes me as someone who takes his job very seriously. He answered all my questions and he did not pressure me in the least. I know it's counter-intuitive with car dealers, but I feel that he was looking out for me. I feel that in my dealings with him and others were on the square and that my concerns were addressed. I think that everyone there truly wanted me to be happy in this purchase. I do not feel that anyone was just trying to make a sale. I can tell you with confidence that I will recommend Bridgewater Acura as a reliable dealer and I will more than likely buy another car from you. Merry Christmas to all of you (or, as we say down here, "y'all").
This is our second Rogue we purchased from Irfan. In the world of car salespeople, he is the only we've come across that is direct , Honest and doesn't play the games most car salespeople play. He wasn't condescending and he treated me with respect. Being a woman, I have not been taken seriously at other dealerships which I recently shopped. My husband and I can't say enough good things about Irfan. If you are shopping for a Nissan look no further ... Go to Irfan!!!
Bought an older Park Avenue used. Service was exceptional and drove it home same day. Only had one key but they found another for the car and mailed it to me months later.
I was very happy with the service.
We had a great experience with frank at star auto mall on Nazareth pike. Thank you frank for finding us the right vehicle for our needs. It was a pleasure working with you. We will definitely tell our families and friends to come see you if they need a vehicle. Thank you frank
I think star auto mall is one of the best dealerships in united states. I will take the 4 hours drive any day to come to Bethlehem, Pennsylvania to buy a car from frank. FRANK is truly an asset to star auto mall. THANK YOU FRANK
I was so blown away by the Wilson Grace, who contacted me after I purchased my new X4.
I honestly enjoyed the hour he spent with me going over my car. He was patient and understanding and he made me very comfortable with all the new features.
I have never had such a pleasant experience in all my years owning a new car.
Thanks for having such a helpful person especially after the deal is done.
by Rona Pignatano_DiMarco from Staten Island, N.Y.
September 3, 2018
Leased a new Honda last month. Had the pleasure of working with Kevin Rosa at Open Road Honda in Edison. He was very knowlegable, and knew all the answers to my questions. He had excellent customer service skills, so good that I leased acar that same day. I would recommend my family and friends to him.
Will look here first the next time I need to buy a car. Actually enjoyed the experience. Good deal of just the car I wanted. Rami took care of everything. Friendly, attentive, accommodating, efficient...normally the car buying experience is long and uncomfortable...not with Rami. Defiantly recommend.
Just recently purchased a 2015 Jeep Cherokee here, It was probably the best buying experience I've had buying a car from a dealership. They are quick, don't make you wait around long hours and the kindest people work here. I had Consatine as my salesmen and he was awesome! He didn't rush me while cleaning out my car and kept us entertained while we were waiting for the response from the banks. The cars here are pristine, I was so happy to come here after seeing horrible cars from other dealers. Consatine was also awesome with helping make sure I got into the car I truly wanted and was patient with me when I kept asking to see other vehicles.
I will definitely be back in the future for my next vehicles
Encouraging and friendly initial sales contact. No pressure during the test drive as the potential buyer is allowed to drive the car without the sales representative. However the sales approach heats up shortly after returning from the test drive and the negotiations are anything but low key. The tag team approach is employed after the first sales estimate was refused. I appreciated the sales representative attempts to lower the monthly payment but not the accompanying pressure to close the deal. As the evening progressed it was also not possible to fully inspect the car before driving it off the lot and there were a few nicks and scratches that were visible in my driveway the next morning. However I realize it is a used car and as such will not be perfect. The staffs approach upon arriving at the show room is out going and friendly but it quickly changed to a shark attack once I showed any interest in the car. They have a very nice facility with lots of excellent and well maintained vehicles to offer the public and competitive prices.
Russ was great. Very knowledgeable about the car I was buying and made me feel very comfortable. I went to a few dealers prior to autolenders and the experience was less than stellar. I would absolutely recommend this place to anyone looking to buy a used car!
I have purchased 7 cars in my lifetime so far. This was by far the easiest an non evasive purchase i have ever made. I found a car i liked..they had it shipped someplace closer to me just so i can test drive it. There was no pushing of extra stuff or financing. I left there getting what i expected for my trade in and paid within my budget for the truck i loved. I will not go anywhere else for my future car buying.
No hassle search for vehicle on the lot after the salesman directed us to location of available vehicles. Buying process was quick and simple. Salesman made us feel like we were part of a family. Fabulous buying experience would definite purchase another vehicle when the time comes.
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