I had a very positive experience in buying my truck from Lenz's, great pricing, professional staff, and friendly people. I also had Lenz install some accessories on my truck and found the Service Department to be great. Nick Durkee has been totally outstanding. We also had them do a complete brake job on my wife's Jeep. Their pricing was very competitive with other estimates we received, they treated my wife with complete respect, and gave her the use of a loaner vehicle while hers was being worked on. I have already, and will continue to recommend their dealership and service department to anyone.
Awesome experience! Yaser was very professional.. Waynne in finance was very thorough and transparent. Receptionist that greeted me was very warm and inviting. No hidden fees or bait and switch.. It was a pleasure doing business! This dealership is an A++ in my book..
I have appointment for service. Stood and waited for over 5 minutes for someone to approach or help me but nobody came. Two staff was there by the computer. I tried to talked to one n i have to say excuse me twice before he even answer and look at me. He said that someone will come and talk to me when someone is available. A few minutes later same person I talked to approach me and asked what he can do for me. Didn't even say hi. After my service is done he said your air filter is dirty n hand me my keys n left. Didn't even tell me where my car is n i have to look for it. Very bad customer service. Unbelievable.
We went there with high hopes and weren't disappointed!! Sebastian was fantastic and did everything he could to make this buying experience a great one, THANK YOU. Patrick, lives with sponge Bob under the sea, the finance manager was phenomenal with helping out and not breaking our pockets. Thank you Muller team!! Keep up the great work, and always keep that personality!!
I have never had such an amazing sale person ever!! He is one of a kind and made the whole process so easy and pleasurable. You usually stress out with buying a new can but with him ZERO stress. This was just a great experience and it???s all do to him! Thank you!!!!
Once you go to a few dealers you start to see a trend of how they just want to sell you a car. This was one of my last three places on my list to visit but it easily became my last. The salesman, Bryan Garcia I believe, was extremely helpful and broke away from that role of a pushy salesman. He answered all my questions and made me really feel like he actually cared I left happy. For all future car purchases I will definitely be coming to Bryan first for help before anyone else. I could have hoped for a better experience.
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