My experience at this dealer was very good. Howard was very knowledgeable, professional, and straight forward with all avenues of the sale (no surprises). He helped me set-up my Bluetooth and went through the car (2015 CRV) with me.
Walked in looking for a great car at a reasonable price and walked out the same day driving a certified 2015 RDX. I dealt with Paul Williams ad he was a complete gentleman. Not pushy, candid and a pleasant all around. I took the car to my normal mechanic to verify what I purchased and he said I got a great car! Thanks Bay Shore.
This was our fourth Acura from Acura of Bayshore (first lease) and the reason we keep coming back is because of the courtesy, professionalism and honesty of this dealership. Anthony Fratantoni, our salesman and Carlton, the Manager, were very easy to deal with and accommodating to our needs. No tricks, no "let me talk to my manager for half hour" and no pressure. Anthony wanted to know my needs for a new vehicle and the most cost effective way for me to get what I want at a fair price. No question I will be further recommending Acura of Bayshore to family, friends and co-workers. Finance Manager was also easy to deal with. No games, hidden fee's or "crazy math". What you negotiate, is what you get; professional honesty the entire buying process. Moreover, the service department is also fantastic. Tim and team go out of their way to make sure the customer is satisfied.
These guys are really good and get the job done. We all know the dealership service dept is in business to sell services, and follow the Acura maintenance schedule. Maintenance service prices are not cheap, but are required to keep your your Acura running for many thousands of miles. You have three options- go to a local guy and pay less while maybe not getting the exact service you need, do it your self on fluids save $$$$ but you have a mess and need time and space, or use the dealer. Charlie and team are really good- and always provide suggestions on service based on mileage and service schedules. You pay what you get - no bargains but if you have an issue Charlie and team will make it right.
The test drive at this dealership was the most calm and pleasant test-drive I experienced at any of the dealerships I visited. Vidal, the Sales Representative, and Sandy, the Office Manager, are both down-to-earth, approachable people, very easy to talk to, and forthcoming with information. The car prices were very reasonable, to me. I highly recommend you give this dealership a chance if you want to be able to see a car without having high-pressure tactics used on you.
Greg P was the best car salesman ever. Ray from the finance / account manager area was extremely kind, caring and took his time to explain everything to me. This was probably my best car purchasing experience ever.
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