No complaints, all praise and compliments! I admire carmax business model, and them having a no negotiation rule is a beautiful thing. Ray was my consultant and we sold our 2012 forte to buy an suv. Message me if you have any questions and I will answer them.
Staff is friendly and service is great. Facility doesn't represent what an Acura dealership should be. Not "upscale" at all. Looks like an economy car facility. However, was very satisfied when I purchased the car new and am happy with the service.
Rob, MIke and Di did a great job in assisting us. The process was fairly simple. Not a lot of stressful haggling. I defined what was necessary for us to make the deal and they said they could work with that. I did recommend them to my son and daughter-in law and they bought a couple weeks later.
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