I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
I was looking for a truck and I was browsing through CarGurus and saw a Toyota Tacoma limited 16 for sale. Ron contacted me and I scheduled an appointment the next day. Ron, had the car ready for me to test drive once I got there. I brought my two sister along with me . Ron and I talked about the pricing and saw that this is the best deal(as it's at the lowest price on KBB). After three hours of waiting for different banks to beat my banks offer, my bank came up on top and purchased my dream truck. I would says the only thing that got me disappointed was that I paid 33k and had 1/4 of gas. I had to go to Ron and ask him if they forgot, but Ron told me that they don't fill up used cars. Ron did fill it up to half tank but I thought spending over 33k I would get a full tank. Besides the whole gas thing my experience was great!
I took my vehicle in for repairs everything was done correctly and good customer service .but only thing kind concerning me was that I asked for help to the advisor in the corner for help and his was rude to tell me wait for your advisor. That was no the answer I was looking for it and yea he was took busy texting. I m sorry that put a flaw to into the good service.
Excellent experience!! The facility is setup very professional and great customer service ever! Very responsible and friendly with positive attitudes, which makes me feel great about driving an Acura! Thank you!
I was looking to purchase a vehicle, and I searched around for quite a while. I was able to find the perfect car for me here at this dealer. The staff was very cordial and knowledgeable. The process went quickly and the car is great! I really like the Acura TL. I plan on purchasing my next car here as well.
Could not be happier to have joined the Acura family and foresee this dealership as my only choice for any future purchases! I highly recommend them. The vehicle is great! I really enjoyed your style of selling and I will spread the word about you and your dealership. The price was very competitive and the offer for my trade in was very reasonable. Overall great experience and I have been raving about Acura of Fremont since my purchase. Thank you to my salesperson! Always available to answer any questions I have, the personal attention goes a long way!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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