I came in on a Monday morning enjoyed great customer service from Yevgen, he allowed me to be in control of my experience. They were very patient and offered me coffee and didn???t force anything. This team was very upfront and did extra by keeping me informed on the process and procedures. I would recommend Yassine or Yevgen when purchasing a vehicle from this particular location.
Another great car from Acura
by Jbillak from Slippery Rock
October 30, 2018
Had an 09 RDX and this is a nice upgrade. I miss the SH-AWD, but the increase in MPG is worth it. The interior is dramatically better and the tech is seamless.
This is a dealership with professional business people. I was very pleasantly surprised. My entire car buying experience went very smoothly. I am very pleased that I chose this dealership to get my Outback . Both the General Manager Greg Lewis and the sales person James Richards were exceptional.
Mike D was really helpful with my purchase we got a really good price this is a good dealership we will be back when we need another vehicle
Perfect combination of sporty, luxury, practical.
by VHam from Louisville KY
December 2, 2018
Plenty of power, nice luxury features, lots of interior room, great looks and very reliable so far. I recommend this vehicle if you need to transport your family but also want something that is fun to drive and has some luxury features and looks great.
Bought a used car from their loaner fleet. They had to fix some scratches and did the 182 point Acura certification inspection. The car was absolutely perfect. The buying process was completely painless and the negotiation went smoothly because I did my research online. I got a decent price for my trade and ended up paying what I wanted to. Omar was a fantastic sales person to work with!
Lived up to its hype
by cmi113 from NJ
October 26, 2018
I just bought this certified and I love it. I go the dark blue w the tech pkg. The V6 is responsive. The ride is smooth as silk. Comfy interior. Roomy. Sharp styling. The integrated phone and navigation are buggy. Wish it had Apple Car play (new ones do) but wanted the v6. I wanted AWD and a small SUV that is reliable and fun to drive with some pep. This gave me everything I wanted.
It's my third Acura. I love the brand for it's reliability and value. My last car I had for 11 years and 151K miles and it still ran great.
Even though we haven???t worked out a deal yet this is by far the best dealer ship experience i???ve had. Greeted right from the front door and sat right down with the Sales Rep i was speaking to all day without an appointment! They are doing everything they can to find a good car for me and my expecting family! Thanks again to Leslie & Abdul!
Love this car!
by RK from Charlotte, NC
July 12, 2018
I just purchased this RDX and I have to say, it meets or exceeds my expectations. Quiet, comfortable, responsive and easy to handle. I felt completely at home the moment I sat behind the wheel. It has all the functionality I would need or want and is a very nice looking vehicle. Absolutely love this car!
efficient and curtious staff who always go out of their way to inform and educate youregarding all aspects of your car.The waiting luonge is very comfortable withcomplimentary beverages and wide screen TV.If you need a ride shuttle service is free!!
We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
Best car I’ve ever owned
by Tltharp from Zanesville, Ohio
July 18, 2018
This is the most comfortable, easy to handle, car I’ve ever driven. I love the luxury and classiness of the vehicle! Knowing it’s Honda made, gives me a great sense of peace because of it’s dependability.
i WAS VERY PLEASED WITH MS. VICKIE OUR SALES PERSON THIS WAS DONE VERY QUICKLY AND PROFESSIONALY, WE ARE LOOKING FORWARD TO WORKING WITH THEM AGAIN
THANKS FOR THE GREAT EXPERINCE.
Great Car for Me
by weadpatch from Columbus, Ohio
November 21, 2018
I have no real complaints about this car. I handes well, great acceleration and a comfortable ride. There is plenty of room for me inside to fit my bike or golf clubs.
My only complaints is the need for high test gas and the backup camera makes no sound when an object is directly behind you only on side objects moving toward you.
I researched our Honda /Acura purchase for over two weeks using every resource available. I also contacted over 15 dealerships for quotes.
Brian Welsh from Radley Acura, Bailey's Crossroads was the only sales person who truly listened, understood what I was looking for and responded with a reasonable quote from the start.
When I arrived at the dealership Brian had multiple choices ready for us to evaluate. There was no pressure, and nothing was hidden. Brian did what he said he would do! We didn't get turned over to multiple layers of management, Brian was empowered and knowledgeable.
When it was time to meet the Finance Manager Matt, he displayed the same level of professionalism and knowledge as Brian Welsh.
The sales team at Radley Acura is awesome and I highly recommend them. Out of the 6 local dealers we visited, Radley Acura was the only one that I felt offered us a fair price from the start, had a trained team of professionals, and was looking to earn a repeat customer. Radley Acura of Bailey's Crossroads, truly did "Delivered a Memorable Experience".
Before I get to Sales, the Service Dept makes the dealership. The people get to know you and you get to know them. The person you buy from you see once (or more if you buy 5 cars like us), but the Service people you see every time you need a regular service ??? oil, mileage interval, rotate tires ??? or if a little thing like a light bulb goes out after 75k miles. Honest and never charge or sell you more than you need. Spot things you might never know but could save your life (seriously, one time a break pad went early from wear and like brakes to work). OK, sales and financing. Super patient super helpful. No high pressure techniques. You need to think about it no worries they???ll wait for you to come back, and come back again as much as it takes for You to make up Your mind. That???s whether to buy, what car to buy, what model, what color. Will line up the colors inside and exterior altogether for you so you can really see the differences and make sure you leave with the one you like. Explain every model level and every feature. Inside and in the car. Just amazing
The best car I have ever owned it
by Eyoel from LANHAM md
December 5, 2018
This car had fill all my needs, I will recommend anyone who is willing to buy a car with the future. I made a right choice for this car.
Justin Meisenhalder was good and knowledgeable. We did not purchase today we are still looking. This is for our son when he comes come. We will definitely be back before end of the year to purchase his car from Justin M
Mr Dinesh follow up for my 1st oil change. Very nice service and attempt promptly. I forgot that they have 1st free oil change service for me. Thank you again and I recommend this place.
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