Used 2018 Acura RDX for Sale in Akron, OH

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.

The leg room in the back seat is amazing! The trunk is a good size! It is AWD which is amazing for the winter! The electronics that come standard are impeccable!

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

This car is just perfect for me!It is both beautiful inside and outside, and easy for me to throw my bike and workout gear in the trunk area. I hope to use this car for a long time!

First SUV I’ve owned and live it. Comfortable interior and great ride. Size is perfect for what I need. Handles well in the snow. Have always had FWD and now the AWD makes a huge difference.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

The vehicle meets my needs. I purchased the rdx in 2018 as I did not want a 4 cyl turbo engine and like the resilience and reliability of the 6 speed transmission. Plenty of room inside. 6 cylinder engine is powerful and quiet. The all wheel drive is sufficient although I am not able to compare it to the S all wheel drive. The price point and the incentives on a 2018 made it a easy decision to make to not purchase a 2019

The car is to die for and feels like I’m driving a luxurious car feet space in great and the dash board has everything that I needed.

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

Great ride compeering to other cars I ha drive. Very comfortable. Great performance . Plenty of leg room. Ice cold A/C . Power seats makes it very easy to find perfect driving position.

very good vehicle. Nice performance. Good economy. Seat cushions about an inch and a half too short. Seat backs are fine. Road noise a bit annoying. Overall, one of my favorite cars.

After hitting a block of asphalt in our Acura RDX on our trip to Cleveland, my husband and I were fortunate to take the first exit which led us to Motorcars Acura. We pulled up to the service area where we were met by concerned and extremely helpful employees. They took the car in right away, gave it a complete check to find any damage and explained everything clearly to us. After determining that we had a bent rim, they had it replaced, the wheels aligned, and we were back on the road in less than 90 minutes. Without question, the best customer service we have ever experienced

Although the new 2019 is very nice, the 2018 has the V6 engine and owner friendly transmission. This smaller SUV is refined, quiet, peppy and well appointed. The technology package has an awesome audio system as well. I’ll be looking to keep this one.

I was well satisfied with the service provided by Sherman Johnson. He was very knowledgable and thoroughly explained the features of the RDX I bought. He made sure that any question I had was answered to my satisfaction. Sherman definitely cares about his customers and, in my opinion, deserves a gold-star customer service rating!!! Valerie M.

I did my research, test drove several models, and even talked to several mechanics. Knowing the type of car and price range I wanted the decision was easy! Acura, rex all the way!! Acura- respected brand, dependable, affordable RDX- stylish, luxurious, and sporty midsize SUV I could not be happier with my decision, and after added the extended warrenty, I am confident I will enjoy a long relationship with my 2016 rdx!

My cousin from Iowa had to return a car that he'd leased. He needed to buy a car so that he could get home and have a vehicle for use there. For two days, Saturday and Sunday, we went to dealerships everywhere near Cleveland. South, East, West, and Akron. I wore my work coveralls because i wanted to get under the vehicles and the hood to inspect them. We'd walk in and no one would even say hello or move to help us. For those that did speak, I can only say how it felt. Some assumed we weren't serious customers or that we couldn't afford to buy the cars at which we were looking. Others were fine until we suggested test driving the vehicles and they were visibly uncomfortable. Some were just so very dishonest, I wish there were a way to report them. They are looking to exploit persons who are ignorant to the way buying a vehicle should proceed. It's embarrassingly ridiculous. Our intelligence was insulted so many times I literally lost count. I hated this process. I just couldn't abandon my cousin because he'd never bought a car from a dealership. They tried to take advantage of him over and over. I just sat quietly and listened until I couldn't take any more then I'd either just get up and leave, or I'd motion to him for us to go. The experience was very discouraging as each new dealership bore what seemed to be prejudice, dishonesty, and possibly profiling. Sunday, we decided to try a place that had a nice car posted online. Crown Acura. We went to other places he had found online first, but the poor experiences continued. At Crown Acura, we were dreading going through the whole motion all over again, when someone pleasantly greeted us. Matthew Dodok. We remained skeptical, waiting to see what his pitch would be. He just very simply talked to us about what we were looking for in a vehicle. No sales pitches. Just talking with us. Just treating us like normal customers. No special treatment. No disrespectful treatment either. It is sad that I must include this, but, he did nothing to insult us or rob us of our dignity. That's what was special. We felt respected like any other customer. Given a fair shot to examine and purchase a vehicle. We had a few other stops to make before making a decision. All but one were more of the same. The one dealership just had very high prices. We agreed that the only option to return to from the whole weekend's search would be Crown Acura. I told my cousin that he'd only want to form a business relationship with a dealership he felt he could at least get a straight answer and a chance at fairness. We went back to Crown, unsure of how things would go now that we'd want to test drive. He first offered to ride with us. I was thinking, here it comes. So I asked if we could test drive alone. He had us fill out some papers, even suggested a helpful route and politely left us to inspect the car. We were shocked. We checked the car from top to bottom. My cousin loved it. I was actually impressed with the car myself. I would now consider getting my wife one like it. We then told Matt we'd like to discuss a purchase. I trusted Matt enough by this point that I let him talk with my cousin alone for a while. When I came to check, I found he hadn't been getting pressured, insulted or hustled. That convinced me that we were in the right place. Matt patiently worked with him late into Sunday. In the end, my cousin drove his car home to Iowa. He and his wife love it. My only regret is that I wish we'd come to Crown Acura the day before. I went back to Crown one day after work to find Matt. To let him know I appreciated being treated like a man. My wife and I will very soon be in the market for a new vehicle. I told him that we will come to him for assistance. I'm not sure how this review process works but can someone please acknowledge Matt Dodok and dealers like him. Please. Thank you for your time.

I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless. My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future. Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.

Excellent service, it's a wonderful place to get a new car. Thanks to Mr. James Carson for his excellent effort to help me and my family to get what we really need, a very reliable vehicle with all the specific details we needed for our new car. If you need a serious company that has a strong compromise with the customer, do no hesitate and go visit Montrose Westside Auto, Thank you guys!

Fantastic styling and comfort, lots of room inside and drives really well! Love the heated seats and how it handles in the snow. Automatic lift gate and lane change assist are great features as well!

Matthew is such a great person to work with. I did not end up purchasing due to personal reasons, but I loved the work that Matthew put into helping me. He's sweet, genuinely interested in finding the vehicle that suits your needs, and he's a friend! He goes above and beyond for the dealership, and Crown Acura is lucky to have him!

Roomy airy cabin, quiet, comfortable seats, quick and plenty of room for all my hobby and sports. Five thousand dollars less expensive then it's similarly equipped rivals. Throw in reliability and what else can you ask for!?

Went to Park for a test drive relatively unsure about the place since I have never heard of it. I left impressed with the sales and financing staff. Very professional and very personable.

I bought this car in December. Test drove 2019 Tucson and 2018 CRV, same value much better SUV. Handles extremely well, feels more spacious, not up to date on all the technology, but overall love it.

Very helpful and can relate to what vehicle you are really looking for,everything was done in a timely matter;Ashley is a good salesperson. Overall experience was great.

This car is gorgeous with a smooth and peppy ride. It handles great with a sporty feel. It has all the bells and whistles that one could want and the newest safety features.

I JUST BOUGHT A NEW 2018 TLX FROM CROWN ACURA. FROM THE MOMENT I WALKED INTO THEIR FACILITY I WAS TREATED WITH THE UP MOST RESPECT. MY SALES CONSULTANT MATTHEW DODOK WAS VERY HELPFUL IN EXPLAINING THE PURCHASE DETAILS AS WELL AS GOING OVER THE VEHICLE FEATURES. I HAVE SINCE BEEN BACK 2X SO THAT I COULD LEARN MORE ABOUT THE VEHICLE AND MATTHEW WAS RIGHT THERE TO ANSWER ALL MY QUESTIONS AND TOOK TIME OUT OF HIS DAY TO MAKE SURE THE CAR GOT CLEANED WHILE I WAS THERE, VERY APPRECIATIVE! IF YOUR LOOKING FOR A NEW CAR, I HIGHLY RECOMMEND STOPPING INTO CROWN ACURA FOR AN OUTSTANDING EXPERIENCE!

By far the most sporty crossover in its class. Interior styling is unmatched. We already own the TLX Aspec, and wanted a crossover that would match it looks. The RDX Aspec was a no brainer. Very happy with purchase

Great place to buy a car! Trustworthy and honest! Highly recommendable and stop in and see Julie, she’s the best! You won’t be disappointed shopping here

This car met all of our needs. The superior handling, exterior appearance, the technology package, the interior design, spacious area for passengers, and plenty of storage in the back

After hitting a block of asphalt in our Acura RDX on our trip to Cleveland, my husband and I were fortunate to take the first exit which led us to Motorcars Acura. We pulled up to the service area where we were met by concerned and extremely helpful employees. They took the car in right away, gave it a complete check to find any damage and explained everything clearly to us. After determining that we had a bent rim, they had it replaced, the wheels aligned, and we were back on the road in less than 90 minutes. Without question, the best customer service we have ever experienced

This car meets most of my needs, good handling, responsive engine, great ride and safe as they come and very stylish. Surprised car did not come with GPS or CD player which I over looked, at least in the base model I purchased.

I just Leased a 2018 Acura TLX from Crown Acura and my salesman was Matthew Dodok and he was very helpful and very knowledgeable I truly enjoyed my Leasing process also the way they treat veterans is remarkable, it is great to see a Dealership appreciate our service…..

This car is my first (and most likely, only) 'luxury' car purchase. I'm very pleased with this vehicle. The comfort, look, and dependability of the Acura are very appealing to me.

Car shopping can be challenging but Don Paul made the process smooth and simple. Don was very professional, patient and knowledgeable. I was impressed with the Acura product.

I have only owned this vehicle for a month but just enjoy everything about it. It is fun to drive, fast, great sound system, roomy comfortable interior. Highly recommend.