From start to finish I received phenomenal pricing, service and delivery! Everything was done through the internet and my ILX was delivered to my door! I asked for their best price and I was given the best price the FIRST TIME! No games, no back and forth, no hidden fees, just total professionalism and the sense of this Dealership isn't looking to rip you off. I reside in Abington and was concerned about servicing my car. I was told by Jamie, Sales Director - Whom I worked with, that for the servicing they can set up pick up of my vehicle and leave me with a loaner vehicle and then coordinate returning the vehicle to me once it’s done. Their main focus is doing business on the customers time and what is best the customer! Talk about customer service! I'm beyond satisfied with this Dealership; words cannot truly justify my immediate thoughts of contentment. Rest assured, go visit Piazza Acura of Armore, or you could even do as I did and contact them through the internet. Ask for their best price and you'll get it! I give major kudos to Deneen Strickler my Sales Consultant and Jamie Di Febo Sales Director. The two of them worked extremely well together and within five hours of my accepting their proposal of the BEST DEAL other Acura Dealers couldn't beat, my car was delivered to my door! Their commendable service made it easy for me to decide I will become a loyal and longstanding customer to Piazza Acura of Ardmore!
Rena of Abington
Just leased my third Acura from Jonathan Kapusnick at Piazza Acura of Ardmore. I am staying in the Acura family due to the great deals they give and the top class service which has been provided to me over the past 6 years. Love the car and the dealership.
I went to Piazza to buy certified Tiguan for my wife and It has been very fast.
Jim has been very friendly and useful during the process, open to negotiation too.
So everything was great: great salesman, fast process and great car!
I totally recommend this dealer.
Communicated via email. Got a quick response. Needed specific information on a SUV and was pleasantly surprised at how fast I got a response. I took too long to decide, the vehicle sold before I decided to buy it. I would have definitely purchased here.
My wife and I recently purchased a Pre-Owned MDX from Piazza Acura of West Chester and we couldn't have been happier with the way we were treated. Dan Stanley was our sales professional and he was extremely courteous, knowledgeable on the MDX product and never pushed us once. I highly recommend this dealership and Dan Stanley for anyone shopping for a vehicle. Thanks for all your help.
The sales people are honest, but they aren't willing negotiate a fair price on their used vehicles. When you try to communicate with them through email, they don't respond. I liked the vehicle that I was looking at, but I don't know if I want to buy. They have to opened to reasonable offers if they want to deal.
Ahmed helped me get into a new lease and lower my payments to my desired range. He made it possible for me to get the car I wanted for the price I wanted. He even made it possible to get a fully loaded technology package for regular price. The whole team was very helpful and welcoming and I highly recommend their service.
Pleasant experience at Thompson Lexus Willow Grove
by R and S from Lebanon, Pa
July 28, 2018
We drove an hour and a half to visit this dealership. I called ahead of time and was greeted on the phone by Joe Troutman, a salesman at the dealership. He made sure the car was there and pulled it aside while we drove there. Once there it was a smooth process and we ended up buying a 2013 Ford Explorer in great condition. Joe even met us there on a Thursday which was his day off. Super new and clean Lexus dealership if in need of a Lexus.
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