My second purchase from this dealership. Fast, courteous, friendly, professional service staff who aim to please and win the trust of each customer. Tim Sechrest was able to put my wife in a pre-owned certified vehicle she absolutely loves. Thanks Tim.
by HAB from New York NewYork
November 16, 2018
The car is to die for and feels like I’m driving a luxurious car feet space in great and the dash board has everything that I needed.
Went in looking for a specific used car we had found on line. My husband had talked to Tim on the phone and he met us immediately upon our arrival. We purchased the car, but one of the key fobs didn't work. Tim arranged for us to come back a couple of days later when the "key guy" was there and it was fixed within a matter of minutes. Overall, very pleasant experience with no sales pressure. Would highly recommend this dealership and Tim!!
favorite "city" car
by 'car nut' from Dearborn Heights, Mich
November 10, 2018
very good vehicle. Nice performance. Good economy. Seat cushions about an inch and a half too short. Seat backs are fine. Road noise a bit annoying. Overall, one of my favorite cars.
Bought a 2014 Suburban last week. Had been shopping for some time. It was the best price and deal we found. Great dealership to do business with.
Solid Performance and Comfortable Small SUV
by KCWayner from Kansas City, MO
November 3, 2018
Although the new 2019 is very nice, the 2018 has the V6 engine and owner friendly transmission. This smaller SUV is refined, quiet, peppy and well appointed. The technology package has an awesome audio system as well. I’ll be looking to keep this one.
Tim is the best kind of salesperson - knowledgable, honest and low pressure. He was very easy to talk with and followed through on every issue we discussed. Giles in finance was also helpful and made what is generally an unpleasant task quite pleasant.
Seems good so far
by AGF from Toronto, Ontario
October 21, 2018
A lot of safety features. Comfy seats and smooth ride. However defects in rubber around back window causing severe stress since the dealership made 3 attempts to repair it, but with each try more damage is being done. My car has been at their garage for over 2 weeks with no end in sight. Very strange and upsetting!
I have purchased over 50 cars in my life, and NEVER did a dealer feedback review . . . Until now with Sewell Mini of Plano! Purchased a 2016 used Clubman last week and was totally impressed with the sales person (Hunter), his boss (Michael), inventory selection, facilities and price/value.
This was the second Mini purchased from this dealer: foolishly traded it (2015 4 door hardtop) and after a year wanted to buy another. Shopped 5 other dealers, and tried 8 Minis. Ended up at Sewell and made the purchase because of my good experience in the past (sales & Service) and they had the best deal! Price was very competitive (but you should not take their initial “list” price too seriously), car was certified (100,000 miles or 7 years), great repair facilities, nice people, and location (next to Costco . . . can shop while service is completed).
by Kris from Saint Petersburg
November 11, 2018
Great ride compeering to other cars I ha drive. Very comfortable. Great performance . Plenty of leg room. Ice cold A/C . Power seats makes it very easy to find perfect driving position.
I called Joseph before driving 3 hours to Dallas to buy a vehicle. He went out of his way to send me photos and informtion. He also helped me play a joke on my daughter. The next time I am in the market for a vehicle Joseph will be my first phone call.
Very satisfied with the vehicle so far
by Erick from Barrie, Ontario, canada
December 3, 2018
The vehicle meets my needs. I purchased the rdx in 2018 as I did not want a 4 cyl turbo engine and like the resilience and reliability of the 6 speed transmission. Plenty of room inside. 6 cylinder engine is powerful and quiet. The all wheel drive is sufficient although I am not able to compare it to the S all wheel drive. The price point and the incentives on a 2018 made it a easy decision to make to not purchase a 2019
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
Love this Ride!
by Jim from St. Paul from St. Paul, MN
October 15, 2018
We looked at the Lexus RX 350, the Lexus NX, and the 2019 RDX. This was far and away the best mix of features and drivability for the price. Initially I found the ride a bit stiff, but this is my first SUV and it took some getting used to...now I really like it.
We have the Advance package, and it has pretty much every bell and whistle you would want: leather, 8 way seats for driver and passenger, blind spot monitoring, heated/cooled seats. The electronics are ok... for what we needed we haven't had any issues.
It feels like people are expecting a luxury brand, and Acura is a premium brand. It's a great comfortable hauler... but it doesn't have the same luxurious feel as a Lexus. It's actually understated luxury, which is exactly what we wanted. And for 10K less... it's a great value. We love this vehicle.
John made the normally aggravating auto buying experience enjoyable. He was not pushy but allow us to go at our pace. He took the time to explain all of the features of the vehicle and answered all of our questions. Would recommend John to everyone.
Love this freakin car!
by Debk from Elk Grove Village
August 26, 2018
Acura is the epitome of luxury vs sportiness.
Handles like it's on rails. I don't think I'll ever purchase another brand. Love it! Easy to learn tech...
I posted previously about my experience with Frisco CDJR. Since then, Paul Failor and Vinny Attaguille addressed all of my concerns and earned my business. Mistakes happen and we were able to work through the issues. I would like to amend my previous comments and share that the leadership of Frisco Dodge Jeep does take an active interest in their relationships and given the time & opportunity to discuss them, they will do right.
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