ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
My husband and I visited Chesrown the Sunday prior to Labor Day and they were extremely busy given they are one of the few dealerships open on Sunday and it was a holiday weekend. Salesman Joey Powell assisted us as we test drove several vehicles and ultimately purchases a 2018 Chevy Silverado truck. Joey’s patience, product knowledge and sales approach coupled with Chevron’s ease in transacting business made for a pleasant buy/trade vehicle experience. We highly recommend Chesrown to those contemplating a vehicle purchase. Customers for life - the Queen family.
I first purchased a Ford Explorer in April,My Salesman, Curtis Shannon was very professional and courteous it was a superb experience.
I needed a new truck for my business and I once again returned to Sheehy Ford and again Curtis Shannon got the best deal for me
Recently purchased a new Audi Q5 from Rocklin Audi. I dealt with salesman Bill Dameri. In the negogiations I also dealt with manager Andrew Lyons . Both of these guys were extremely knowledgable about the various options and features on the Q5. They made a very fair offer to purchase an Audi and to purchase my car in trade in. I compared their offer with other Audi dealers in the area and they were easily the best. I had a very good experience dealing with Rocklin Audi. They were excellent to work with and I recommend them.
Communicated via email. Got a quick response. Needed specific information on a SUV and was pleasantly surprised at how fast I got a response. I took too long to decide, the vehicle sold before I decided to buy it. I would have definitely purchased here.
Today the check engine oil light kept coming on. As i was in the neighborhood, I just stopped by without an appointment. I arrived at lunchtime, the service managers were either out for lunch or with a customer. The senior manager, in charge of the service managers immediately stepped out of his office and helped me. He did not hesitate to get his hands dirty and check the oil level, and an oil change was promptly arranged. Now that is what I call customer service !
My salesman, Ari, was very helpful and patient during the whole process. On the day of the sale, Ari walked me through the purchase and even called my insurance company to obtain the insurance. The day I picked up my car, everything was ready including my new license plates. Ari sat with me in the car and walked me through all the features, which was new to me.
I had a problem with my radio. My radio was fixed in a short amount of time and I received my car clean and all in working order. The staff were very nice and very upbeat. I will definitely recommend going to Rallye Acura for all of your Acura needs. :)
The service department at this dealership has worked with me to rectify my concerns about the factory bedliner. Thank you Chris for looking into the issues further.
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