I'm a longtime customer since 1996 bought nine vehicles thru the years. Bought my tenth 2016 F-150 last week and am beyond satisfied with the customer service from the employees at this location. The care and concern expressed by sales consultant Zach Leander and Dominic Taylor and team was beyond expectation and truly made the purchasing process easy and enjoyable. Zacch was informative and very helpful. I didn't feel pressured to buy my car at all, which is a nice change from the typical pushy salesmen.
The management Pat Ah You (honorable mention) and Joseph Manguba team manager were great as they didn't put me through a huge battle to get to the price I wanted. To be honest, it was probably the fastest deal I ever made on a car compared to other dealerships. They gave me good deal on my trade and made me an overall satisfied customer. Pat is very professional and truly cares.
Anthony Guevara and Mark Merrithew in financing were splendid too. Anthony was very thorough and clear in explaining the paperwork. Mark listened and took action to my requests. Thank you again to Pat for taking care of your returning customers.
I'm very pleased with our new beautiful F-150 Platinum 4x4 and how the overall process was stress free and pleasant. I thank everyone involved in this deal and I will be back again in the future to buy eleventh vehicle form your dealership. We don?t usually give out 5 stars on a review unless we are treated exceptionally well or the service that we receive is outstanding!
2019 Acura RDX Technology Package Review
Beautiful inside and out. q
by Nrf from Sarasota, Fl
May 16, 2019
This car is gorgeous with a smooth and peppy ride. It handles great with a sporty feel. It has all the bells and whistles that one could want and the newest safety features.
We found additional vehicles that are close to your year range.
My appointment was at 8:00 a.m. I brought the car in early around 7:45 a.m. and the technician Keris went over the work that was to be done. They took the car in and the work was done within an hour. After paying for the service, I left the lot by 9:00 a.m. They really made my day. Thank you for the express service.
2018 Acura RDX Review
best "around town" vehicle
by 6 cylinder fan from Dearborn, MI
April 3, 2019
Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.
My lease was up and I planned to lease another Honda Civic because I was so pleased with the service I received the first time I leased the car from Pacific Honda. I was not disappointed--everything went smoothly and efficiently. As I took the new Honda Civic for a test drive, Eric the sales associate, thoroughly explained the upgrades of the new 2017 Honda Civic in laymen's terms. The paperwork took no longer than 30 minutes and everyone from the manager to the finance manager answered all my questions and were very mindful of my budget. At the end of the transaction, Eric provided a very thorough one-on-one overview/tutorial of the computerized features of the Honda before I drove it off the dealership. It can be a very intimidating experience for a woman to walk into a car dealership alone but everyone at Pacific Honda made me feel comfortable and safe. Customer service continues to be excellent. The last 3 years of my lease with Pacific Honda were pleasant ones as the service department was knowledgeable, efficient and responsive. I am looking forward to another 3 years of doing business with them.
2018 Acura RDX AcuraWatch Plus Package Review
Drives so smooth and I feel safe!
by Pohagan from NY
January 27, 2019
The leg room in the back seat is amazing! The trunk is a good size! It is AWD which is amazing for the winter! The electronics that come standard are impeccable!
Reason #3: Comfortable. You know how you walk into a dealership and you feel like the salesmen are waiting and ready to pounce? Yeah, not here. There's no pressure. Everyone is so down to earth and friendly and super helpful. Everyone. Reason #2: Service Department and Advisors. They are very knowledgeable and answer all questions...even when you think it seems dumb. Lol. Reason #1: Thomas Miyaji. He's. The. Best. On the 4th Acura with Thomas. He's such an all-around great person. He makes the car-buying experience so simple, easy to understand, and fun. He's the one I go to for all my Acura needs and I'm never disappointed! Thank you, Thomas!!
2017 Acura RDX Technology Package Review
Classy and Sporty SUV
by JenMcc from Huntington Beach, CA
March 3, 2019
I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless.
My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future.
Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.
I love my Acura's mostly because of their service. I have had 5 Acura's and because I am more of a preferred customer they treat me good and the old timers call me by my first name. You can tell the new people or people who don't really know you because they'll call me by my last name. I know it's out of respect or how their trained. But after a certain time if you want to treat me like your friend then ask me how I'd like to be called and treat me like your friend or get to know me as your friend. (a note to good business, I mean that if you can see my record then accordingly). So something that I'd like to bring up it that although it might be coincidently the AC on my TSX always seems to break after I pick it up after it's been serviced. It works when I drop it off but 3 times I had to leave the car to get the AC fixed! The second thing is very important to me! I have a TSX & RDX which I have serviced 8 times a yr. I don't want to fill this up after every cars serviced!! You may just be doing a job but X that by 8 X the 20 mins that you think that it takes to fill this out and then hopefully you'll understand what I'm talking about because I sent back a email about this so you'd know what I'm talking about but there was no reply just a reminder! Pls read and understand this note and the last two lines if you really are listening to your customers!
2018 Acura RDX Review
Very satisfied with the vehicle so far
by Erick from Barrie, Ontario, canada
December 3, 2018
The vehicle meets my needs. I purchased the rdx in 2018 as I did not want a 4 cyl turbo engine and like the resilience and reliability of the 6 speed transmission. Plenty of room inside. 6 cylinder engine is powerful and quiet. The all wheel drive is sufficient although I am not able to compare it to the S all wheel drive. The price point and the incentives on a 2018 made it a easy decision to make to not purchase a 2019
On November 6, I suffered a damaged right front tire on the last day before going on vacation to Japan.. I called Tom Lee, my exceptional sales person at Acura to assist in arranging for a new tire when I returned on the 17th. He made arrangements with Larry Yip, the Service representative at Acura. Everything went smoothly when I returned and arrangements were taken care of. This is my 2nd lease with Acura and intend to continue and also refer customers to Tom Lee. My sincere thank you to Larry Yip, a valuable asset to your Company too. Thank you.
2017 Acura RDX Review
by twojays82 from Irvine, CA
January 30, 2019
Roomy airy cabin, quiet, comfortable seats, quick and plenty of room for all my hobby and sports. Five thousand dollars less expensive then it's similarly equipped rivals. Throw in reliability and what else can you ask for!?
I called inquiring about a leasing special that I found online. Colin Sato answered my call from the very start and was able to thoroughly answer all of my questions. His customer service from beginning to end was the reason why I felt so at ease throughout the process. Colin has exceptional knowledge about various Acura models and gives a total picture to help you feel very educated in the buying decision. He easily earned my trust and felt like an advisor. I have never leased from Acura previously but compared to my experience at other dealerships like Audi, I felt like the level of care from Colin alone was top notch. Thank you Colin for my 2018 Acura RDX - I couldn't be happier!
2017 Acura RDX Advance Package Review
Great reliable vehicle. Fun and lively V6!
by DB from Livermore, CA
November 10, 2018
After driving the RDX for 3 years, it’s got a fun and lively engine and plenty of space compared to similar vehicles in the market. Used this vehicle for daily commute and transporting family.
Everytime I go in to Acura, I always have a great experience. The sales staff are always professional, helpful and offer the greatest customer service. I think it really says something when you can walk into a dealership and not feel pressured to buy and your salesperson is very knowledgeable. I've been to other dealerships where I end up walking out of there simply because the salesperson is too pushy or they can't answer all of my questions. My current lease was ending in a coupld of weeks, so I went into Acura to see Colin Sato to check out what my options were. I wasn't sure if I wanted to keep my 2015 TLX or turn it in and get a new one. Colin has helped me with all FIVE of my Acura leases and I always enjoy working with him. After showing me the new 2018 TLX and taking it for a quick test drive, I knew right away that I would be leasing again.
2017 Acura RDX Review
great performance very durable great mpg
by ufdaddy from new york
November 10, 2018
feel very safe in it. was involved in a minor accident and minimal damage . very comfortable especially when sitting in traffic for long periods of time.
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