Steve Fortier is the best car salesman that I have ever worked with. He listened to what I wanted and tried to provide me with the best information he could, without ever forcing or pressuring me at all! Throughout the process, I appreciated Steve's honesty. We spent over a month looking and finding the car that felt just right and not once did he pressure me to buy. I am entirely satisfied with the buying experience with Steve Fortier and Acura of Salem.
Gayle was extremely helpful and very responsive from the moment I entered the dealership. She answered all of my queries and was proactive to help us with quick delivery of the car. You are awesome Gayle..! Mike was very welcoming too and amazing to work with while buying the car.
We had been communicating with George through email for a few days. He was quick to answer our questions and try to help us find the right car. We wanted to be sure that what we wanted was available as we live about an hour from Salem. The exact car wasn’t there but we found the same beautiful car in another color and we couldn’t be happier. Thanks to George and the sales department at Acura of Salem.
Ingrid Wik and Bernardo Gutierrez Did a great job! Bernardo showed me the vehicle first and listed all the new features that 2019 had. Ingrid did a masterful job explaining all the options in MDX. Mike, gave me a fair deal. I guess!!! :)))
The lease on my 2016 Ford Edge isn't up for another year yet, so I'm researching my next vehicle. About two weeks ago I decided to go look at the Acura RDX and MDX. I met Cyndy and explained my intentions. She took her time and explained the differences between the two vehicles as well as the options available. She even let me take a vehicle for a test drive. At no time was there any level of pressure to make a decision today, knowing that I still had a year to go on my current vehicle. When it come time... I'll definitely be back!
We had a very chill experience buying a car from Steve. We had planned on test driving a couple of Prius...Priuses? Prium? Prii? Anyway we had a couple of other hybrids we were going to test drive in Clackamas, but then we found this 2013 Prius Five (all the trimmings, leather, nav, backup cam) right here in Salem and decided to test drive it. Steve was down to earth, friendly, and very chill start to finish. Not at all what I expected buying from a dealer (this was my first time). They were able to check all the credit unions around town and give us the lowest interest rate and a monthly payment that was right on target. Walked out of there with a great Prius for a screamin deal :) Thanks again Steve!
Having NOT purchased an auto in many years we did not know what to expect. Gayle was right there to greet us like she was expecting family! She was helpful, thorough, and professional. While we had choices to go with other dealerships that may have had slightly lower prices via their websites. We decided to go with Acura of Salem because of their ... "wanting to do right" by the customer. Thanks Gayle, Juan, and Mike for a pleasant experience. Mick and Hollie Scanlan
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