I found a one owner 2008 RL at Spitzer to replace my 2008 that was totaled. This was the best dealer experience I have ever had. Jeremy Benson was fantastic, - the dealership treated me as though I was buying a $60,000 RLX Hybrid. Benita in finance was especially helpful, having changed my mind at the last minute about a service contract. Could not have asked for a better experience.
I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.
We drove from St Paul to purchase a 2016 RDX and we were very pleased with the entire process. Jeff Pongratz in sales was great to work with and made sure everything went smoothly. Kristin Ewert handled the paperwork and the entire process was done in a couple hours. I am very pleased with the professionalism of Zimbrick Acura and recommend it highly.
I have dealt with Rick Gross for my last 4 cars. He. Makes sure make an Informed decision o n the car I purchase. He always makes sure I know know all the ins and outs of the vehicle and fixes all the settings and connects my devices.. He always is available for any questions..I feel free to stop in for help. I WILL be back to Rick in 3 years when my lease is up.
Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. Experience was great. experience was great. Experience was great.
Kyle Vavra is an excellent Service Consultant! He communicated the conditions of my car, and clearly spoke of, and even showed me the parts needed, as well as discussed labor required to make repairs. He prioritized the repairs so I could work within my budget to get them done.
These guys are SUPER STARS! Wont go anywhere else!
by Cathy Howse from Denver, CO
November 5, 2018
This is my 4th car purchase in 20 years from Mile High Honda. The staff has changed but the incredible service they offer has not. I use Mile High Honda to service my vehicles as well. The staff is always very kind and courteous, showing a "yes we can" attitude. Wont use anyone else EVER!
Steve Fortier is the best car salesman that I have ever worked with. He listened to what I wanted and tried to provide me with the best information he could, without ever forcing or pressuring me at all! Throughout the process, I appreciated Steve's honesty. We spent over a month looking and finding the car that felt just right and not once did he pressure me to buy. I am entirely satisfied with the buying experience with Steve Fortier and Acura of Salem.
Gayle was extremely helpful and very responsive from the moment I entered the dealership. She answered all of my queries and was proactive to help us with quick delivery of the car. You are awesome Gayle..! Mike was very welcoming too and amazing to work with while buying the car.
We had been communicating with George through email for a few days. He was quick to answer our questions and try to help us find the right car. We wanted to be sure that what we wanted was available as we live about an hour from Salem. The exact car wasn’t there but we found the same beautiful car in another color and we couldn’t be happier. Thanks to George and the sales department at Acura of Salem.
Ingrid Wik and Bernardo Gutierrez Did a great job! Bernardo showed me the vehicle first and listed all the new features that 2019 had. Ingrid did a masterful job explaining all the options in MDX. Mike, gave me a fair deal. I guess!!! :)))
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