Victoria was very nice! We drove 4 hours to test drive our car and she stayed after and waited for us to get there. Then showed us all the features on the car and allowed us to test drive. The vehicle was nice and very clean.
I had an awesome experience with Amazing Luxury Cars in Marietta, GA. My sales person Rob Cousin was awesome at the knowledge of knowing exactly what I was looking for and presented me with the best quality of service and vehicle. I also love the finance manager George he makes sure that he gets the deal done and that you are extremely comfortable with your first time experience. Thanks Rob Cousin and George
I had bought several used cars, but this was my first new one. It was easy to find our Atlas on Cars.com, and just as easy to reserve it. The whole experience from internet to facilities to people was great.
The reason I bought my vehicle in for service at Ed Voyles is Al McGowan... I followed him here from Nalley Acura. I trust Ed, when it comes to his customers, he makes double sure that you get the service that you pay for, his integrity is what is important to me.
The plastic closure on the console armrest broke causing the top of the armrest to remain open and upright. I do use the armrest console to store items I use frequently, but it is never over packed. I contacted Ed Voyles' Acura service department and explained what had occurred and brought my car in for service. Samuel Neitzke was my service technician. After Samuel investigated the issue, he called the Acura customer service department and arranged to have a new armrest ordered for my auto. Samuel then called me, telling me that he had taken care of everything and that he would call when the armrest was installed. My sincere thanks to Ed Voyles Acura and Samuel Neitzke. I have always been impressed my the service at Ed Voyles Acura, now my wife, Suzanne says she had every intention of buying her next new auto from Ed Voyles Acura. Our Sincere Thanks, Richard and Suzanne Gomez
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 4, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!
Hands down this was the most pleasant and stress free car buying experience EVER! My senior sales consultant was Shenita Monroe at Carmax Norcross , who was an excellent salesperson to buy my 2015 Subaru Outback car from . Highly professional , courteous and detailed , are the words that come to mind to describe her exemplorary customer service style . We initially enquired about the vehicle online and discovered it was at the Kennesaw Carmax location . She immediately requested a transfer so that within 24 hours we could conveniently test drive and finally purchase the car. She is the real deal and we can't recommend her enough . Please make this woman a sales manager !! 5 STARS...
I had not driven in 27 years because I lived in a city, so getting back to driving was a challenge, but Jim Digh made it easy and comfortable. He too almost the whole day with me, explaining all the new modifications and we test drove several cars before we found one that fit me. Then I returned it for a different make and model and he couldn't have been kinder. Maybe it's because I'm newly returned to the South, but he made what was an extremely anxious procedure for me, completely painless. And he was great fun to talk with.
Last weekend, I purchased my third car with Acura Carland and I have to say, there has been a complete turn around here. Previous experiences had me not wanting to even step foot in this dealership, but I am SO glad I did! I walked in not expecting much, but not only were they able to help with concerns I had with my old car, they were able to get me into a new one that fit all of my needs. Thank you Robert, Jimmy, and Primevere for taking care of me and making me feel apart of Acura Carland. I honestly can not say enough amazing things about you all. I also have to mention that the service department is great as well. I had an issue with my apt. complex and parking the loaner car and Lakisha took care of it, no questions asked. Thank you again Acura Carland!
This is my second car purchase with Acura Carland. Very pleased with purchase, customer service, and overall car buying experience on both occasions. Definitely will be back again if in need of another new vehicle.
Went in to view a used BMW and the salesman was very personable, showed me the vehicle and I was able to get a good impression of the car. The salesman was very friendly and professional and was not a hard-sell person and I left with contacts for following through if I needed. I would return to this dealership if I wanted to pursue buying. Recommend this dealership as a professional place to do business.
At Acura Carland it is obvious their mission is to look out for their customer. The personnel are always friendly, polite, and professional. When I have to go there for any service I am never stressed because I know it will be a pleasant experience. The lobby area is comfortable and clean so I usually just wait for my vehicle to be serviced.
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
Keely Johnson was who helped me. I am an out of state buyer and she was absolutely caring and friendly throughout the whole process. When the car I was going to purchase became unavailable, she went out of her way to find a similar model. I was stunned because she didn???t try to just sale me something else that I didn???t want like most car salesmen/women would. Nonetheless, the whole experience was great and she made sure the car was clean ready and most of the paperwork was already done by the time that I got there. I also want to add that I got a great deal for a car with very low mileage and runs absolutely great!
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