Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
I have appointment for service. Stood and waited for over 5 minutes for someone to approach or help me but nobody came. Two staff was there by the computer. I tried to talked to one n i have to say excuse me twice before he even answer and look at me. He said that someone will come and talk to me when someone is available. A few minutes later same person I talked to approach me and asked what he can do for me. Didn't even say hi. After my service is done he said your air filter is dirty n hand me my keys n left. Didn't even tell me where my car is n i have to look for it. Very bad customer service. Unbelievable.
Without a doubt, our car buying experience at Brookdale Honda was the best we've ever had. We had the pleasure of working with both Ben and Joe Hartzen, providing us with a level of service we will not soon forget. Not only was the process, start to finish, extremely efficient...they were fair, honest, and truly authentic! A gold standard in customer care. We're happy to report we are in love with our Honda CR-V.
It's a wonderful thing, finding a trusted sales team, as well as a new go-to dealership. Thank you!
I requested an on line quote on a 2016 Honda Accord and got an almost immediate reply with a very competitive offer. I liked the up front approach taken with the offer.The offer was significantly lower than the No haggle Walser dealer in the Twin Cities area. The follow up was appropriate without being stalking. I ended up purchasing from my local Honda dealer who priced matched and wasn't a 100 miles further away. I almost felt guilty about not purchasing from Brookdale as the on line process was so smooth. I don't usually do reviews , however this was a very pleasant experience. I will be contacting this dealership again in the future for my next vehicle purchase.
We regularly use Brookdale Honda for repairs. We had a problem with our hybrid battery. They diagnosed and replaced the battery in a timely way. They recommended some service that we had not had done recently. Their loaner car service was swift and easy to use. We will continue to use them for our service and repair on our two Hondas.
Dan Johnson was an absolute pleasure to work with! If you are looking for the best sales experience, I would highly recommend him to anyone. I love my new Accord and am really pleased with this dealership overall.
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
Shea was really helpful to not just myself, but a friend of mine as well. I came to the dealership wanting to know what I needed to trade my car for a new one and he made me felt like my opinion matters and was very engaging and knowledgeable.
The car I bought from East Side Auto was a great deal with honest sales people so willing to help. There was no pressure to buy at all. I felt like family the moment I met the sales people. Yes hail damage but nothing I couldn’t get fixed if i chose to. Great experience and honest advice!
Let me start by saying I rarely write reviews. I was referred by a friend for my first vehicle I purchased at Poquet and this is my second vehicle I have purchased at Poquet. Both experiences were hassle free, efficient, courteous, professional and by far the best price. I must expound on my second experience as I informed Brett what I was looking for and he continued to update me monthly until he finally found the exact car I was looking for. What also cemented it was that even the owner, Colin called me a few times checking to see if I was still interested and that they would continue to look for the exact vehicle I wanted. In the interim, I referred a friend and he purchased a car there and Poquet send me a gift card. You won't find an easier buying experience, a lower price or a friendlier staff. I highly recommend Poquet Auto. Thank you to all the staff at Poquet.
I was looking for a vehicle that would last me at least 7 years and be very dependable and versatile. I looked at Buick, Chevrolet, Jeep, GMC, Honda, and Acura. After much research and dealer shopping, I decided to buy from Buerkle Acura in Brooklyn Park. I met with a salesman Dennis Andrews. He was VERY helpful answering my questions and was very knowledgeable of the Acura vehicles. After some serious thinking, I decided on the 2015 Acura MDX. Dennis was very helpful with deciding which options (extras) to pick from, without ANY pressure and quick at getting the purchase written up and ready for the financing team. Dennis also called me a few days after my purchase, and told me if I had ANY concerns or questions to not hesitate to contact him.
I have had the vehicle for a few weeks now and I am SO glad I chose the MDX. I could not be happier with Dennis, and Buerkle Acura. My wife has also purchased a Acura TSX from Buerkle Acura.
Brett was very friendly, respectful and professional. He made overall process easy and fast. The quaility of cars they offer are exceptional. We would recommend this place to all my friends and family and will definitely use this place again in the future!
My wife and I recently bought a RDX and leased a TLX and we could not be happier. Rick was an honest and informative salesman who helped us find the cars that we wanted. He first helped us purchase a CPO 2014 Acura RDX and then later that week helped us lease a 2017 Acura TLX. He made sure we had all of the information we needed and kept us at ease throughout the entire process. Best car guy we have ever worked with. Dan and AJ were both great as well from the financial side and provided a quick and efficient buying process. Great work from everyone!
When I called service at the dealership about my concern they could have easily told me to wait to make sure it happened consistently. Instead they told me to,bring it in, gave me a great loaner and spent the rest of the day and next to ensure there were no problems. Never did I feel my concern was being marginalized .
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.