I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love my new car
by Bpsmith from Geismar
July 2, 2018
This car is very comfortable and has a lot of ?get up and go.? I love the quiet cabin and smooth ride. I also like the windshield being large which really gives you a good field of view. Overall great car.
We knew what type of vehicle we were looking for. The dealership had a Great selection to choose from. Our Salesman Joe did a great job helping us narrow it down and we had our vehicle in less than 2 hours. Most of my car buying experiences have taken 5 hours or more. I for once didn't feel drained leaving a lot and didn't have any second thoughts after making a purchase. Great Experience.
Not up to rivals' level of quality.
by GatorFan from Baltimore, MD
December 17, 2018
This is a nice car and has all of the latest safety devices. The car is much louder than expected and has transmission shift issues at 3/4 to full throttle. The only reason I purchased this car was the dealer was taking significant $$$ off. The local Acura Service Department, Hunt Valley Acura in MD, is the worst. Could not repair transmission issue, which they recreated, so just told me to bring it back when the transmission completely fails. I complained to corporate and received no response. I will never buy another Acura.
Glad for our sale and patience of sales person. One thot: finish with customer before you run to others
The excitement of another sale can minimize the current customer
Rear steering actuators!! Very dangerous!!
by Music man Mike from Columbus Ohio
August 9, 2018
Rear steering actuators have gone bad!! Very expensive repair!! Thank goodness the dealership guaranteed it for 90 days and 3000 miles!! It is a $5500.00 repair!!!!
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