11/18, After many visits to other dealerships, I finally found a Bill Vince's "internet preowned SUV" my visit there was welcomed by Domenick Cirianni , he turned out to be the " BEST of salesmen" in my pursuit of a purchase. My purchase turned out to be a very smooth experience. I can only hope that all car salespersons will one day follow his lead. Vic
Not up to rivals' level of quality.
by GatorFan from Baltimore, MD
December 17, 2018
This is a nice car and has all of the latest safety devices. The car is much louder than expected and has transmission shift issues at 3/4 to full throttle. The only reason I purchased this car was the dealer was taking significant $$$ off. The local Acura Service Department, Hunt Valley Acura in MD, is the worst. Could not repair transmission issue, which they recreated, so just told me to bring it back when the transmission completely fails. I complained to corporate and received no response. I will never buy another Acura.
Quality Auto Center has a great variety of luxurious cars. They're all pre-owned but they all are in top condition and some of them have even been produced this year! I checked their site and saw they have a brand new Dodge Challenger which is my dream car. I called them and spoke to Marilyn to check the price and he told me about their financing options so, in the end, I decided that this Dodge is my next car. Now I'm driving it and I couldn't be happier!
Rear steering actuators!! Very dangerous!!
by Music man Mike from Columbus Ohio
August 9, 2018
Rear steering actuators have gone bad!! Very expensive repair!! Thank goodness the dealership guaranteed it for 90 days and 3000 miles!! It is a $5500.00 repair!!!!
i raphael mansour was by you last night. my service adviser brayan was amazing! very helpful and nice. keep up your great and efficient service
Most car for the money
by Acuralover01 from oklahoma city
October 23, 2017
Well from first sight its such an aesthetically good looking vehicle and then it gets even better when you step inside and take a seat. it is extremely comfortable and spacious, with such a luxurious feel.
Thank to Alora I walked out with a 2017 Nissan Sentra. She kept it real with me. She was VERY Confident, Resourceful, Empathetic and Patient! Please go to Alora! She was super helpful!
Stay Away...MAJOR ISSUES with RLX !! !!!!
by Scott from Pennsylvania
May 23, 2018
I bought mine Pre Owned with 65k miles and now have 80k on it. The rear wheel steering PAWS needs replaced and is $6000 to fix. Acura knows the rear wheel acuators go bad and each side is $2500 plus labor and alignment. Also now I am having issues with draining my battery. I looked online and many others are having the same issues and with less miles on their RLX. I am used to Lexus and Toyotas with no issues and have driven them for 300k miles. This is rediculous and Acura need to do something about it ! I should of bought the Lexus LS460 instead.
by Rona Pignatano_DiMarco from Staten Island, N.Y.
September 12, 2018
Leased a new Honda last month. Had the pleasure of working with Kevin Rosa at Open Road Honda in Edison. He was very knowlegable, and knew all the answers to my questions. He had excellent customer service skills, so good that I leased acar that same day. I would recommend my family and friends to him.
by tsbaldwin from Durham, NC
January 22, 2018
I love it. I am thankful for Chris with the experience of helping me find a car and helping me get squared away. I appreciate the technology package and love the car.
On Tuesday November 14th 2017 we purchased a vehicle from Johnny at Burns Auto and Truck Center. I was giving great customer service. The professionalism was awesome everything that I expected was provided. Johnny was great and walking through everything that I was doing and needed help with. And Gene the finance mgr was great at helping me get into the vehicle I want it. The facility was very clean organized and do appearances all the vehicle look great. At the end of the day after we drove 10 hours that day to get our vehicle we're very pleased and very happy for the service the staff provided to us. Johnny and you.Gene thank
Ive owned one
by Wendy from Baton Rouge
July 20, 2017
Car has more leg room bells and whistles. The previous body style was nice but i like thr new one more. I'm seriously thinking about purchasing another one.
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