I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Stay Away...MAJOR ISSUES with RLX !! !!!!
by Scott from Pennsylvania
May 23, 2018
I bought mine Pre Owned with 65k miles and now have 80k on it. The rear wheel steering PAWS needs replaced and is $6000 to fix. Acura knows the rear wheel acuators go bad and each side is $2500 plus labor and alignment. Also now I am having issues with draining my battery. I looked online and many others are having the same issues and with less miles on their RLX. I am used to Lexus and Toyotas with no issues and have driven them for 300k miles. This is rediculous and Acura need to do something about it ! I should of bought the Lexus LS460 instead.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Not up to rivals' level of quality.
by GatorFan from Baltimore, MD
December 17, 2018
This is a nice car and has all of the latest safety devices. The car is much louder than expected and has transmission shift issues at 3/4 to full throttle. The only reason I purchased this car was the dealer was taking significant $$$ off. The local Acura Service Department, Hunt Valley Acura in MD, is the worst. Could not repair transmission issue, which they recreated, so just told me to bring it back when the transmission completely fails. I complained to corporate and received no response. I will never buy another Acura.
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