I have been buying / leading cars for years but the level of fenomenal service I received from Marcus Bennett was outstanding . I will make sure to recommend this dealership to all my friends and family . And I love my Subaru Outback
The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...
I would like to thank Patrick, Geoff, and the entire McGrath team for helping my wife and I with the purchase of our 2018 TLX CPO. Our salesman Patrick was patient, knowledgeable and helped us through every step of the process. I would recommend him and the entire team to anyone and everyone. Thanks again!
Debbie always takes excellent care of me and my family. She sold us our last car and was awesome. So when we were looking for another vehicle, of course I came looking for Debbie. She genuinely wants to get you the best deal and does what she can to make it happen. Thank you for making a big purchase enjoyable and easy!
My salesman Erik Cardoso was very informative about the history of the vehicle and was very fair in negotiations of my trade in vehicle also. Would recommend Erik to my friends who are looking for a vehicle.
Joel was genuine and not pushy at all. Very open and transparent with the vehicle I was looking at. Since I am a young driver, this process can be very intimidating but Joel was upfront and supportive throughout the entire process. The only thing I encourage other buyers to be aware of is the 4 year warranty they offer once getting into the financing step with the finance manager. I did feel pressure in this area to get the four year warranty so be aware that they may not disclose that this warranty is factored into your price. I also felt like the interest rate I was given was high considering my score and there was a mistake in the accessory fee that hiked up the price a bit but they altered that to reflect the true price. Just make sure to have your finances in order and to review the materials they provide. Overall Joel in sales was great! There was just a little pressure in the finance department, but I do love my new car!!
Thank you so much for making it possible. My credit is pretty bad but these guys made it work. Karina was amazing and did not push me to buy the car like any other sales person world. Bought 2016 BMW 435 I’m really happy.
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