I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.
Smoothest car I have driven
by Tyshon97 from Belleville,Il
December 4, 2018
It is a very beautiful vehicle from interior design to exterior design it is gorgeous and the way it rides is glamorous . It is smooth like butter
I went to 4 dealers before coming here, I was already down thinking no one could get me approved, but it was on my way home. I am glad I stopped because Alex is an amazing finance manager, he got me approved into the car I came looking for. We will definitely be back!
Reliable, Upscale, Performance
by LASOP77 from Simi Valley
October 24, 2018
The car matches the title (in that order). Extremely reliable in every sense of the word. At the end of the day it's a Honda. The 3.5L V-6 has been around forever, and for a reason. It just goes and goes. The interior is classy and understated. The interior has quality materials that are made to last. There is leather, wood, or aluminum everywhere. Creature comforts like climate control, bluetooth, and seat warmers are available. For a four door sedan, it is relatively fun to drive. Neutral to understeer is the tendency, so in a way it evokes confidence. The engine has VTEC which helps increase the fun in the higher end of the rev range. Sport mode and paddle shifters also help make this feel sporty. Ultimately, it's comfortable and reliable way to get around without breaking the bank.
Working with Larry at 1and2 Automotive was one of the most pleasant car buying times we have ever experienced. Larry was never pushy, always straight forward and honest. His knowledge of the car and the attention to detail made the car buying process stress free. Once the vehicle was selected and price agreed upon, the paperwork took less than 15 minutes and we were driving away happy. The car had been checked out thoroughly by the 1and2 Automotive team which gave us great confidence in our selection as we drove off the lot. It was nice to find a local independent business that we will gladly recommend and hope to work with again!
Fun & reliable daily driver!
by Brianmc47 from Johnson City, TN
January 5, 2019
This car fulfilled all my needs for a daily driver! Commuting, vacation,golf, etc... Would recommend to anyone. Enough room if your tall or small. Kids had plenty of room in the back seats as well. Hold good value & easy to maintain!
Great experience. Everyone is very nice and helpful in trying to get me into the vehicle that I had been wanting for YEARS!! And they succeeded, a Veloster Turbo!! If you're looking for a vehicle, you ought to check them out. For those of you who said that they are rude, did you ever consider that perhaps they're just really busy!!??
by Gustavo lugo from Brooklyn ny
December 21, 2018
This vehicle is a excellent choose for those who like sport cars. It’s a excellent car great performance at low cost. I’m a person who like to tune up cars and do exhibition at scrape moop team.
11/12/2018 ch Ira Pedro email@example.com dL7FncLC dL7FncLC firstname.lastname@example.org yes yes 11/20/2018 Golf store Purchased a car here a few months ago and was very pleased with the whole experience. The entire sales team was very helpful through the whole process. All the vehicles were reasonably priced and the staff was more than willing to work out a realistic payment plan that fit my budget. Will definitely be purchasing my next car from this amazing team.
Favorite car I've owned
by Annettec from EAST HARTFORD
July 16, 2018
I love everything about this car. The roomy interior is very comfortable. It is stylish and reliable. It has plenty of power and smooth ride.
An exquite car with both luxury and performance all in one. Solid handling and aggressive horsepower at 258 HP. The car overall is reliable and is a good bang for your buck car. I have been pleased with the amenities of the interior luxury this car has to offer.
Found a sweeeeetttt NIssan 370Z on Cars.com, submitted my RFI and they got back to me very quickly. Had a nice phone conversation (initially) about 10 days ago, sill had a couple of questions. Have emailed waiting for answers, then may buy. The second person I talked with said the price online is firm (I think there is room to negotiate - ESPECIALLY since the car is being sold "as is", which means I could be on the hook for hundreds or dollars, or more, of repairs). But, all in all, it looks like they have reasonably priced, if somewhat higher mileage, used cars.
Good Car Overall
by TheRealR from Pearland, Tx
December 24, 2018
The car has decent gas mileage and looks nice. The performance is great and I’ve found few defects. I’d buy this car again without hesitation.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Acura2013TV1 from San Jose, CA
December 28, 2018
This car is very good and in excellent condition, I am using it for my Work / Family purpose. This car is well maintained / regular service.There are no accidents and major repairs for this vehicle.
Rick was awesome from beginning to the end!
AJ answered my email inquiry on a Sunday and got the ball rolling! No games, No gimmicks HERE PEOPLE!! They took a chance on me and financed the car I WANTED!!! For that alone I’m grateful! God blessed me with this car and Rick and AJ were a help in the process! I will go back and buy my second car from the GUYS here!
Thanks Again Mr. Rick! You are awesome!
Nice sporty car but not for Northern States
by McMario from Apalachin, NY
December 15, 2018
One of the best styling for exterior and interior. Questionable reliability. Nice sporty car to drive. Love it. Wish it was little bit better made.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Not nearly as reliable as expected
by motorbean from Cincinnati, OH
August 15, 2018
Generally solid running car but problems began to occur after ~40k up through 90k miles when sold so hope this review helps potential buyers or current owners. This is not why you buy a Honda! The repair issues were main reason for the sale. Torque converter failed (thankfully under warranty), alternator failed, lower AC hose developed leak @ 70k miles and had to be replaced (when it did, the hose on national back order so seems common), hand free module constantly drained battery resulting in numerous jumps and lots of charging system warnings (common issue, must replace module to cure or disconnect), front strut(s) failed and replaced at 85k, look up propeller shaft bearing issue on the AWD models ($1500 replacement)...oh and car began to burn oil at about 70k miles (threads say this isn't too abnormal or concerning but 1.5-2 quarts b/w oil changes seems like a lot to me). Other gripes - front seats support starting to get a little mushy and could feel some springs in seat. Also, the transmission always had a really slow start/hesitation in 1st (dealer acknowledges, said normal)... just made the car seem slower than similar cars and made it harder to justify the premium fuel (which this engine needs or it will knock). This engine/transmission set up with HP/Torque really only seemed to be in sync above 3500 rpm. At 3500+ rpm this car screams for more and can be really fun. Radio / tunes probably the thing I'll miss the most. Happy motoring. hope this helps.
I have purchased over 50 cars in my life, and NEVER did a dealer feedback review . . . Until now with Sewell Mini of Plano! Purchased a 2016 used Clubman last week and was totally impressed with the sales person (Hunter), his boss (Michael), inventory selection, facilities and price/value.
This was the second Mini purchased from this dealer: foolishly traded it (2015 4 door hardtop) and after a year wanted to buy another. Shopped 5 other dealers, and tried 8 Minis. Ended up at Sewell and made the purchase because of my good experience in the past (sales & Service) and they had the best deal! Price was very competitive (but you should not take their initial “list” price too seriously), car was certified (100,000 miles or 7 years), great repair facilities, nice people, and location (next to Costco . . . can shop while service is completed).
An extremely comfortable, reliable and capable car
by Becca from Denver
December 24, 2018
This car was a great daily driver. I drive a lot and was comfortable and safe the entire time. Myself, and passengers, were always comfortable on long road trips. This also had amazing technology features, and was an overall fun car to drive!
We have been customers of David McDavid Lincoln for many years utilizing the service department. The service department is excellent and the sales experience was nothing less they made the whole Experience of buying a car painless and enjoyable. I???ll be a customer for life.
August 18, 2018
The most comfortable and reliable car I’ve ever owned.
It has great pick up and drives really smooth.
I would definitely recommend it to someone looking for a safe sedan.
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
Love the style and performance
by AcuraTLFan from Birminghamm, AL
December 6, 2018
This car has the sporty look I love and performance like no other. I feel confident in its dependability as I travel. I highly recommend an Acura TL
Greg Powell is amazing! Best salesman I've ever worked with in my many car purchases! He's friendly, personable, and most importantly not pushy!!! They're in Arlington which is a bit of a drive from Cleburne, but I wasn't happy with the treatment I received the one time I visited the Mazda dealership in Fort Worth, and with the deal they were offering on a certified pre-owned Mazda 6 it was worth it to go check them out. And I'm very glad that I did!!!
Perfect mix of luxury and performance
by Shane from Springfield MO
July 13, 2018
Bought the vehicle and immediately went on a 1600 mile trip. I couldn't have been happier with the performance and comfort. I would highly recommend this vehicle.
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
Makes traffic a lot more enjoyable
by CGRealtor from Austin, TX
October 25, 2018
I have the advanced package and this car is a great intro to the Acura brand, even being a used car. The seats are comfortable, so no matter how bipolar Texas weather can be, I can heat or cool my seats. Great leg room in the front and back, and the backseat is great for passengers. I actually really enjoy the back when someone else is driving. ALSO, the Dolby Pro-Logic sound system is AMAZING! Great mileage, even though you need to buy supreme gas, but I only fill up about once a week/week and a half. It’s a huge upgrade from my last car, and I’m definirely considering an Acura for my next car. I plan to keep this as long as possible.
I was searching for a new/used car. I used Cars.com to search for a Toyota Highlander. Carmax in Ft. Worth, TX was one of my choices. The car shown online was EXACTLY as shown when I saw it-the pics and details provided about the car were so accurate, there wasn't a need for alot of "wheeling and dealing". I emailed Carmax regarding my interest, late at night. Not only did I receive an email within 1 hour, the next day I received a phone call from Mr. Ben Arbour, the person who would eventually sale me the car. He walked me through their process, got me pre-approved over the phone, so that all that was left to do when I got to the office was to get the trade-in value on the car I was trading, test drive the new car & sign paperwork to purchase. I bought a 2010 Toyota Highlander that was a 1 owner car with approx. 13,700 miles. I recommend Carmax to anyone looking to get another car. They were great!!! The customer service is GREAT!!!
by Chase from Crystal Springs
December 21, 2018
This is my first luxury brand car and it is leap and bounds above the other cars I have had. The seats are comfortable, good acceleration and power, large trunk and back seat. The only issues I have had are weatherstripping on the windshield falling off, the leather on the side of the drivers seat starting to wear and the plastic behind the door handle falling off. I do wish it had back up sensors or a camera.
Kevin Taylor did excellent sales work with us, his efforts to give us the best car buying experience were very appreciated! After the sale, I had a question about something and could not get through to anyone at the dealership on multiple occasions. Kevin's extension didn't work, the sales department didn't answer their extension on no less that six occasions, and the automated voice prompts to reach the operator were met with a never ending looped recording of "that is not a valid extension". I finally got through to someone in Service who routed me to Finance, where Albert was extremely helpful. Your people are great, but your phone system was seriously broken from September 12-21, 2018.
by Kamcmah from Albuquerque New Mexico
November 30, 2018
This car met all our needs. It was economical to operate, had very strong performance, was quiet and comfortable. I’d definitely get another Acura with no reservation.
Blake McCafferty provided the definition of exemplary service. He was extremely prompt, courteous, and transparent throughout the entire process of identifying and negotiating a final deal for a car I've been waiting to purchase for over a year. I would highly recommend Hiley Acura, and especially Blake, when purchasing a new Acura. If you are even remotely close to the MetroPlex area and are interested in an Acura, do yourself a favor, and reach out to Blake!
by Taylorl366 from Jackson, MS
November 2, 2018
I have enjoyed owning this car. It gives you the best of both worlds. Luxury and sports car all in one package. I wish the seats were real leather. I am experiencing some peeling. I also hate Acura stop making this style ( TL) , I’m not a fan of the TLX. However, it’s a great midsized car to own.
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