Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
Makes traffic a lot more enjoyable
by CGRealtor from Austin, TX
October 25, 2018
I have the advanced package and this car is a great intro to the Acura brand, even being a used car. The seats are comfortable, so no matter how bipolar Texas weather can be, I can heat or cool my seats. Great leg room in the front and back, and the backseat is great for passengers. I actually really enjoy the back when someone else is driving. ALSO, the Dolby Pro-Logic sound system is AMAZING! Great mileage, even though you need to buy supreme gas, but I only fill up about once a week/week and a half. It’s a huge upgrade from my last car, and I’m definirely considering an Acura for my next car. I plan to keep this as long as possible.
Last weekend, I purchased my third car with Acura Carland and I have to say, there has been a complete turn around here. Previous experiences had me not wanting to even step foot in this dealership, but I am SO glad I did! I walked in not expecting much, but not only were they able to help with concerns I had with my old car, they were able to get me into a new one that fit all of my needs. Thank you Robert, Jimmy, and Primevere for taking care of me and making me feel apart of Acura Carland. I honestly can not say enough amazing things about you all. I also have to mention that the service department is great as well. I had an issue with my apt. complex and parking the loaner car and Lakisha took care of it, no questions asked. Thank you again Acura Carland!
by Taylorl366 from Jackson, MS
November 2, 2018
I have enjoyed owning this car. It gives you the best of both worlds. Luxury and sports car all in one package. I wish the seats were real leather. I am experiencing some peeling. I also hate Acura stop making this style ( TL) , I’m not a fan of the TLX. However, it’s a great midsized car to own.
We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
Smoothest car I have driven
by Tyshon97 from Belleville,Il
December 4, 2018
It is a very beautiful vehicle from interior design to exterior design it is gorgeous and the way it rides is glamorous . It is smooth like butter
The people at this dealership have great character, very pleased with the service and the car! Drove away with a newer car after all these years.
Great car, fun to drive, very reliable!
by HersheyJim from Hershey, Pa
June 24, 2018
I absolutely love driving this vehicle!
It’s acceleration is strong, the exhaust is tuned to a perfect sound, the interior styling is beautiful AND comfortable, the cabin is quiet and road noise is almost non existent, the sound system is powerful, and overall reliable.
Tom and the guys at autorama were great in helping us find what we were looking for .We had been searching for something for one of our boys and Tom helped us find exactly what we wanted. The info and service we received here was exceptional! Thanks again Doug Thurmond
by Acura2013TV1 from San Jose, CA
December 28, 2018
This car is very good and in excellent condition, I am using it for my Work / Family purpose. This car is well maintained / regular service.There are no accidents and major repairs for this vehicle.
The reason I bought my vehicle in for service at Ed Voyles is Al McGowan... I followed him here from Nalley Acura. I trust Ed, when it comes to his customers, he makes double sure that you get the service that you pay for, his integrity is what is important to me.
Love my car
by Angel from New Britain CT
April 13, 2018
Great Car.Look great,drive great the style is nice.Very luxury.Its a smart car.The car look says it all.The car response very well on hayway local steets good on gas too
I love my experience with them I was treated great I was treated with a lot of respect even though I didn't have the greatest Credit World they treated me like I had the best credit
by Chase from Crystal Springs
December 21, 2018
This is my first luxury brand car and it is leap and bounds above the other cars I have had. The seats are comfortable, good acceleration and power, large trunk and back seat. The only issues I have had are weatherstripping on the windshield falling off, the leather on the side of the drivers seat starting to wear and the plastic behind the door handle falling off. I do wish it had back up sensors or a camera.
The pre-owned vehicles are like brand new - I honestly cant tell a difference! Josh was my sales person and he really knows his cars! He was friendly, helpful and easy going, no pressure. I am really happy with my new car - It's the perfect fit for me! Thanks again for making my Birthday month even better!
Perfect mix of luxury and performance
by Shane from Springfield MO
July 13, 2018
Bought the vehicle and immediately went on a 1600 mile trip. I couldn't have been happier with the performance and comfort. I would highly recommend this vehicle.
Jon, the owner was very professional and accommodating! The finance
manager offered me several options and explained everything thoroughly. Jamie, my salesman made feel comfortable and treated me like family as well as the rest of the staff! *****
Acura TL continues to be a great car!
by Gray2014 from Atlanta, GA
June 24, 2018
This car is great! Love the color and the light interior - stays cool in the summer. It drives well with the V6 engine and is great for city and highway driving. It's got plenty of leg room and trunk space for carpooling and family trips.
The salesman and finance manager made my experience great... No complaints
Not nearly as reliable as expected
by motorbean from Cincinnati, OH
August 15, 2018
Generally solid running car but problems began to occur after ~40k up through 90k miles when sold so hope this review helps potential buyers or current owners. This is not why you buy a Honda! The repair issues were main reason for the sale. Torque converter failed (thankfully under warranty), alternator failed, lower AC hose developed leak @ 70k miles and had to be replaced (when it did, the hose on national back order so seems common), hand free module constantly drained battery resulting in numerous jumps and lots of charging system warnings (common issue, must replace module to cure or disconnect), front strut(s) failed and replaced at 85k, look up propeller shaft bearing issue on the AWD models ($1500 replacement)...oh and car began to burn oil at about 70k miles (threads say this isn't too abnormal or concerning but 1.5-2 quarts b/w oil changes seems like a lot to me). Other gripes - front seats support starting to get a little mushy and could feel some springs in seat. Also, the transmission always had a really slow start/hesitation in 1st (dealer acknowledges, said normal)... just made the car seem slower than similar cars and made it harder to justify the premium fuel (which this engine needs or it will knock). This engine/transmission set up with HP/Torque really only seemed to be in sync above 3500 rpm. At 3500+ rpm this car screams for more and can be really fun. Radio / tunes probably the thing I'll miss the most. Happy motoring. hope this helps.
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
Very comfortable and good technology for it's time
by DBSteve from Discovery Bay, CA
October 31, 2018
I owned this car for 5 years. I drove it over 80,000 miles in 5 years and I never had any breakdowns or service problems. The Bluetooth and USB connections worked perfectly and the GPS was accurate when the database was kept current. The car was very comfortable and we took it on many long drives.
Every time I bring my car for service I’m greeted with a smile by Tim my service rep. He makes you feel so welcome and the team is prompt and efficient. Beautiful, comfortable, spotless facilities. Reasonable pricing. Honest assessment and don’t try to add on things that aren’t necessary. I won’t go anywhere else.
An extremely comfortable, reliable and capable car
by Becca from Denver
December 24, 2018
This car was a great daily driver. I drive a lot and was comfortable and safe the entire time. Myself, and passengers, were always comfortable on long road trips. This also had amazing technology features, and was an overall fun car to drive!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Good Car Overall
by TheRealR from Pearland, Tx
December 24, 2018
The car has decent gas mileage and looks nice. The performance is great and I’ve found few defects. I’d buy this car again without hesitation.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
August 18, 2018
The most comfortable and reliable car I’ve ever owned.
It has great pick up and drives really smooth.
I would definitely recommend it to someone looking for a safe sedan.
The car was exactly as advertised. I drove from SC to Atlanta to see the car. I had spoken to Dianne on the phone and she had the car ready to go. The whole transaction was effortless. After the test drive I was driving the vehicle home in 45 minutes. Enjoyed the experience.
Fast car, super reliable, quality materials
by JT from Hershey, Pa
June 15, 2018
I've owned this car for many years.. awd system is great, interior has held up nicely and still looks new, great handling on the mountain roads.
Thank you for helping us with your the car purchase. You were such a pleasure to work with and we really appreciated that you're not one of those "push" people that most of the care sales people are. We also appreciate the depth of detail and time that you took in having our car sale documents covered with us and going thru all information.
We appreciate your business and we will spread the word with all our friends about IQAutos from Marietta.
Rodica & Gabriel Raileanu
Worth every penny
March 26, 2018
It was everything that I wanted and more! Very reliable! Well maintained. I even purchased from another state with no problem. And Overall great car.
Mr Alex was very helpful in finding me a car. They made sure I left with what I wanted. If you're looking something within your budget with less miles.. Come see them Marietta Auto Mall Center
Fun & reliable daily driver!
by Brianmc47 from Johnson City, TN
January 5, 2019
This car fulfilled all my needs for a daily driver! Commuting, vacation,golf, etc... Would recommend to anyone. Enough room if your tall or small. Kids had plenty of room in the back seats as well. Hold good value & easy to maintain!
Lenny and James are an amazing team! They will get you into the car you want and work hard on your behalf. I have bought 2 used cars from Marietta Auto Mall and have had a painless, perfect experience both times. These guys are awesome!
Very impressive handling and style.
June 6, 2018
This car was fun to drive. The handling on the road is awesome it grips the road. The car is very stylish and the technology is well ahead of other luxury brand cars.
The young lady who helped me that day went far and beyond to show me things about my truck that I did not know and needed help with so I give her an A+.
Solid, reliable and stylish.
by TL SHO from BRISTOL RI
November 15, 2018
SHO model well worth it. Still adding music too hard drive. TLX did not match quality,size off style. Paint excellent. Wheel package paid for itself.
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