Communicated via email. Got a quick response. Needed specific information on a SUV and was pleasantly surprised at how fast I got a response. I took too long to decide, the vehicle sold before I decided to buy it. I would have definitely purchased here.
Solid, reliable and stylish.
by TL SHO from BRISTOL RI
November 15, 2018
SHO model well worth it. Still adding music too hard drive. TLX did not match quality,size off style. Paint excellent. Wheel package paid for itself.
I was looking for a new lease and Jamie the GM reached out to me and was so responsive. Not only did they bring the car to me (1 1/2 hours away...thank you Pat) for the test drive, they brought the paperwork as well so I wouldn't have to take the trip back to the dealership. It took hours to sign and drive my last lease! The customer service was superb and I appreciate how flexible and patient Eddie Somers was with my late night texts about the features of the car. Thank you Jamie and Eddie for being so caring, having such integrity through out this process and also for your professionalism!
Very Reliable luxury car !
by Kchorro from Dallas, Texas
November 12, 2018
A great car to own. Very reliable, nice interior, well built and HP wil take you anywhere.
I put more than 25K miles per year In this car and it only asked for regular mantiene and service. I loved this car. MPG was fine base on the V6 280 HP it has. It’s handle nicely and it felt well made and solid drive.
I would not hesitate tonbuy another one!
I have to say that this has been the best car buying experience ever! I went in and my sales consultant, Nakia Scott, was very friendly and patient. Even before I got there, she was very helpful over the phone. The car selection was just great. The quality of cars there is unbeatable. Every car has a perfect Carfax as well. The entire process from walking in to driving out was less than 2 hours and I left with a better finance deal than I had when I walked in. The car is excellent and they warranty is the best. Oh and I got my registration transferred and it's only been a week and a half and I already received my updated one in the mail. I have no complaints. Extra set of keys, full tank of gas, great warranty and a like new car. Love this place!!!
Makes traffic a lot more enjoyable
by CGRealtor from Austin, TX
October 25, 2018
I have the advanced package and this car is a great intro to the Acura brand, even being a used car. The seats are comfortable, so no matter how bipolar Texas weather can be, I can heat or cool my seats. Great leg room in the front and back, and the backseat is great for passengers. I actually really enjoy the back when someone else is driving. ALSO, the Dolby Pro-Logic sound system is AMAZING! Great mileage, even though you need to buy supreme gas, but I only fill up about once a week/week and a half. It’s a huge upgrade from my last car, and I’m definirely considering an Acura for my next car. I plan to keep this as long as possible.
The service at Springfield Piazza Honda is excellent. Any service performed on my car has always been explained clearly and done well. Any service technician I have dealt with has always treated me in a professional and courteous manner.
Very reliable car with comfortable ride.
by PBW from Pa
November 27, 2018
Original owner with over 125,000 mikes. Performed routine maintenance. No problems. Very reliable. Very comfortable and great for long trips. Would not hesitate to recommend.
A couple of days ago I posted a negative review regarding my recent experience leasing an A4. (Which is a really great car by the way) The Sales Manager, John, called me. He was very professional, apologized for a misunderstanding and resolved the issues I outlined in my previous review. I'd be glad to take down that review but there does not seem to be a way of doing that.
by Acura2013TV1 from San Jose, CA
December 28, 2018
This car is very good and in excellent condition, I am using it for my Work / Family purpose. This car is well maintained / regular service.There are no accidents and major repairs for this vehicle.
Very professional and upfront with the car. Thank you s and r auto. Made the buying process easy and quick. Their lender is very cool as well.
Not very reliable
by Yaya from Austin tx
December 24, 2018
The car doesn’t really meet up to my expectations. It doesn’t have aux or Bluetooth , the sound alarm comes on everytime I turn the car off and the only way to turn it off is if I press the unlock button and doesn’t ride so smooth
was very satisfied with my purchase, drove from 2 hrs away and they did what was promised. plus the vehicle had an issue and they fixed it and made it right. thank you for the great experience
Not nearly as reliable as expected
by motorbean from Cincinnati, OH
August 15, 2018
Generally solid running car but problems began to occur after ~40k up through 90k miles when sold so hope this review helps potential buyers or current owners. This is not why you buy a Honda! The repair issues were main reason for the sale. Torque converter failed (thankfully under warranty), alternator failed, lower AC hose developed leak @ 70k miles and had to be replaced (when it did, the hose on national back order so seems common), hand free module constantly drained battery resulting in numerous jumps and lots of charging system warnings (common issue, must replace module to cure or disconnect), front strut(s) failed and replaced at 85k, look up propeller shaft bearing issue on the AWD models ($1500 replacement)...oh and car began to burn oil at about 70k miles (threads say this isn't too abnormal or concerning but 1.5-2 quarts b/w oil changes seems like a lot to me). Other gripes - front seats support starting to get a little mushy and could feel some springs in seat. Also, the transmission always had a really slow start/hesitation in 1st (dealer acknowledges, said normal)... just made the car seem slower than similar cars and made it harder to justify the premium fuel (which this engine needs or it will knock). This engine/transmission set up with HP/Torque really only seemed to be in sync above 3500 rpm. At 3500+ rpm this car screams for more and can be really fun. Radio / tunes probably the thing I'll miss the most. Happy motoring. hope this helps.
I purchased a Toyota Highlander.
The Sales Dept did an excellent job. Took their time explaining features and warranty info . Very happy with the knowledge of the vehicle and financing.
I also had an excellent experience with the service department on my follow up visit .
Favorite car I've owned
by Annettec from EAST HARTFORD
July 16, 2018
I love everything about this car. The roomy interior is very comfortable. It is stylish and reliable. It has plenty of power and smooth ride.
My initial complaint was regarding service with Porter Nissan where it was later determined that it was actually Nissan that was preventing my repairs. The service manager made several attempts to convince Nissan that this was a cause and effect issue however Nissan balked at the repairs. The service group at Porter are top people to deal with and will go the extra mile for you. After it was all said and done Porter was in my corner.
Sleek Stylish Cruiser
by Warman from Egg Harbor Township
November 16, 2018
This vehicle is safe for a single family and also stylish , it has a decent amount of pickup and plenty of interior room for passengers.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Chase from Crystal Springs
December 21, 2018
This is my first luxury brand car and it is leap and bounds above the other cars I have had. The seats are comfortable, good acceleration and power, large trunk and back seat. The only issues I have had are weatherstripping on the windshield falling off, the leather on the side of the drivers seat starting to wear and the plastic behind the door handle falling off. I do wish it had back up sensors or a camera.
If your looking for a good used car I highly recommend this place. Tee was a great dealer to work with. Tee helped us with the process of getting a new car and we couldn't be happier. Great used cars for the right price.
Love my car
by Angel from New Britain CT
April 13, 2018
Great Car.Look great,drive great the style is nice.Very luxury.Its a smart car.The car look says it all.The car response very well on hayway local steets good on gas too
Easy dealer to work with, T helped me through the process. I am happy with the car and the deal. The cars go through their shop and are accurately described.
2nd Acura to get to 200,000 miles
by danthearchitect from West Bloomfield
May 6, 2018
I can't tell you how well these cars hold up. I sold my previous Acura with 207,000 miles on it when this car showed up on the dealers lot with 107,000 miles. Now at 200,000 and running great. Body looks good.
Having had previous experience with eBZZ it was an easy decision to return for service or repair...The quality and know how of the experience provided a seamless experience..So my question to myself was "WHY GO ANYWHERE ELSE"
by Kamcmah from Albuquerque New Mexico
November 30, 2018
This car met all our needs. It was economical to operate, had very strong performance, was quiet and comfortable. I’d definitely get another Acura with no reservation.
The service is great. Molissa is awesome! She is pleasant, always has a smile, and exceptionally helpful. They are accommodating and the wait time was minimal. I would recommend them to anyone. Molissa made me a customer for life with her helpful hints and advice.
Reliable, Upscale, Performance
by LASOP77 from Simi Valley
October 24, 2018
The car matches the title (in that order). Extremely reliable in every sense of the word. At the end of the day it's a Honda. The 3.5L V-6 has been around forever, and for a reason. It just goes and goes. The interior is classy and understated. The interior has quality materials that are made to last. There is leather, wood, or aluminum everywhere. Creature comforts like climate control, bluetooth, and seat warmers are available. For a four door sedan, it is relatively fun to drive. Neutral to understeer is the tendency, so in a way it evokes confidence. The engine has VTEC which helps increase the fun in the higher end of the rev range. Sport mode and paddle shifters also help make this feel sporty. Ultimately, it's comfortable and reliable way to get around without breaking the bank.
The staff at American auto group where nice and friendly. They know what they where talking about and they took the extra step to help us out
Great car, fun to drive, very reliable!
by HersheyJim from Hershey, Pa
June 24, 2018
I absolutely love driving this vehicle!
It’s acceleration is strong, the exhaust is tuned to a perfect sound, the interior styling is beautiful AND comfortable, the cabin is quiet and road noise is almost non existent, the sound system is powerful, and overall reliable.
Great sales man. Customer service people
Are always helpful setting up
Appointments we looked hard for the car I wanted on the lot to find out it wasn’t in getting work done. I love this car.
Love the style and performance
by AcuraTLFan from Birminghamm, AL
December 6, 2018
This car has the sporty look I love and performance like no other. I feel confident in its dependability as I travel. I highly recommend an Acura TL
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