Great customer service! Pleasant environment and friendly people. All service options were explained to me in detail by Marshall. This made my decision much easier. A dealer is only as good as its service dept.
Luxury meets sporty
by Airjordan45 from Chicago, IL
December 14, 2018
After test driving many other sedans, I was amazed by the smooth but sporty ride and the attention to details inside and out. A truly beautiful car that’s fun to drive.
This is our 3 vehicle we have bought from Mark Ball.
Reliable and Beautiful Car
by aaamanda_p from Stoughton, MA
December 6, 2018
I love this car. My only complaint is the set-up of the AC/Heating system. Most of the controls are on the touch screen display. I prefer manual buttons because I think it would be easier to change the climate while driving.
Great car selection, not the best customer service
by Joe from indy
December 11, 2017
Searched for a car online and went into the dealership knowing exactly which new car I intended to buy. Great facilities and inventory. However, it's clear that the staff isn't used to seeing folks of different ethnicities. I received several pointed questions asking where I was from, comments on my accent, and questions about which languages I spoke. All of which were quite comical as I was born and raised in Indiana, with parents and grandparents also from the Midwest and have the most "Hoosier" accent around. Ultimately I was able to ignore the rude comments/questions but left wishing I had given my business to another dealership. But the deals at this location are much better than the ones on the north side, so that was the ultimate decision-maker. North side treats you right, but the south side is better value in terms of cost.
Great Car all around
by FAR from Laurel, Md
December 23, 2018
Great vehicle that money can buy. Super sporty, reliable, and fuel efficient with an affordable price tag. They have the Honda reliability with great luxury features and also great for daily use.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Awesome Customer Service and vehicle inventory.
The best Financing options and service ever.
This was my 7th car and bought it for the first time from Audi Indy and my experience has been the best so far compared to any other dealership in town.
Donnie Jones was my Sales Agent and was very professional and understanding of our needs and helped us with the entire process to precision! Also the entire Finance department are rock-stars!
Thanks for the amazing experience of car buying and helping me keep my faith in good salesmanship and ethical processes!
Than you so much!
Reliable with bells and whistles
by Banner from Charlotte ,NC
November 1, 2018
I bought this car for the reliability and some of the electronics I was also looking for luxury and is visually weak in this area. Think it would be more comfortable for a taller person. Hopefully I will like it more when I get used to all the electronics. Need to figure out how to turn off the lane warning alarm. Very irritating
Highly recommend! I have had nothing but excellent experiences here for all car service/repairs. The service is always amazing - very helpful, kind, and professional. Every time I go in for an issue they work to resolve it and I never, ever feel taken advantage of as I have sometimes wondered at other places in the past. I will definitely continue to go back.
Tad was amazing ..so helpful. However there was confusion w title. I worked with Kathy who said she was leaving @ 2:45 ???? We returned I had to ask fpr help noone acknowledgwd me..I had to ask Betty for help and then she was rude. She said after I asked someone will be qith you we are busy. I dont appreciate being so inconvenienced and RHEN RUDE. I realize people make mistak3s but not RUDE
Took my 21 year old daughter this morning to see a car she put on hold yesterday-a 2014 Cruze LT with less than 4000 miles on it. My daughter works 4 jobs, and has managed to save $10,000 for a down payment. This basically new car was on sale for around $12,600. I went with her to help her through the process. As a three time Cruze owner, I wanted to be sure of the quality of the car and that she was treated fairly. I couldn’t have been more impressed-from how ithe seat of the
car test driving it, to the sprofessionalism of the transaction itself. Every step was explained to her and all options given as far as warranties, etc. From pulling into the parking lot, to taking a picture of my smiling girl hugging her champagne colored Cruze with a bright yellow bow on top-under 2 hours. The sales woman hugged both my daughter and myself. Never have I experienced kinder salespeople, nor a more professional environment. You will be seeing more of this Fort Wayne family!
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
A very good upgrade
by Ckchap from Atlanta, GA
December 20, 2018
I bought a 2015 Acura TLX to replace my 2004 Acura TL that I owned for 8 years and that had over 286,000 miles on it. The TLX was the SH-AWD with Technology Package and it was worth every penny! I love this car! It is a severe upgrade from the TL and I have had no remorse from this purchase. I am an Acura owner for life at this point!
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Best one so far
by Jamadagni from Denver, CO
December 14, 2018
Rating on 0 - 10 ascending
Driving Experience : 9
Sound : 8 (comparing to the Lexus counterparts)
Steering : 9
Power and Engine : 9
Gear Shift smoothness : 9
Gas Mileage : 7
Interior Luxury : 8 (compared to its merc counterpart)
Interior Ease of use : 8 (I give this to any touch screen based controls)
Interior Premium feel : 9
Features : 9
Technology : 9 (I have the tech package)
Reliabilty : 9
Fuel costs : 6 (needs premium)
Oil change and maintainance costs : 9
Resale value : 9
Overall : 9
If I have to, I would own this against a lexus is250 easily and maybe even against the lexus es350.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Acura= Quality and Style
by SRivas from Springfield, MA
November 18, 2018
The TLX provides the modern day technology, class, dependability and quality for at a reasonable price. Every time I have told someone that I own an Acura they use adjectives like ?Nice? but once they see the car they are totally impressed!
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
A luxurious ride
by Carlosr8 from Jamaica NY
November 16, 2018
This Car provides an excellent driving experience. Equipped with many great safety features and gives a smooth and quiet drive. Has everything you could want in a car.
Got a very nice car for a very nice price. This is my second Camry from Ed Martin Toyota and it probably won't be the last. My salesman, Fred Holmes is a big part of choosing Ed Martin as a dealership. He listens and helps make choosing a car stress free.
third Acura I have owned. Like it the most.
by The Bird from Toledo, Ohio
November 15, 2018
Car is fun to drive . Handles well with great acceleration. Two screen information center is a little much. Have had no problems with it.
I had been shopping for a car online for a few months when I came across a 2016 Mazda 6 at Omega Autosports. The car was priced lower than any other similar vehicle I could find online. Mike Galford made the buying experience both easy and fast. I was in and out in less than an hour on a Saturday.
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