As a woman I find anything to do with cars intimidating, but my salesman Jake was great. He was very knowledgable and helpful, but I didn't feel pressured into buying right away. I had only planned on test driving, thinking it over, and then coming back with "back up", but between loving the car, a great salesman, and then the finance guy getting me a great deal, excellent interest rate and a payment I was very comfortable with, I walked out with a new car, no back up needed!!!
Best in Class
by Kcmoviewatcher from Kansas City KS
May 28, 2018
I’ve have Car A.D.D. So I tend to change vehicles every few years; because of this I’ve owned or test driven an immense array of cars. The TLX offers more features and build quality than anything even remotely in its price class. I constantly compared the TLX to cars that cost a solid 10-15k more and only delivered a margin increase in one or two areas (the Infiniti had a more plush interior, the bmw performed better, etc) this lead me back to always feeling the Acura was best overall and provided the most bang for the buck.
I purchased a 2016 Hyundai Sonata on 8/18/16. My salesman was Luis Ortiz and he was awesome! Before I walked into this dealership, I had been to at least five others. This was the only salesman I felt comfortable with. He was the only one that had realIy taken his time with me and he made sure he didn't leave out any of the fine print. I reccommend to call ahead to make sure he is there before you go purchase a car. Luis was very knowledgeable about cars, not just Hyundai's. He had a lot of patience. Luis came in on his day off to help me and stayed after hours to make sure I was taken care of. He made sure I was aware of every feature that was available with any car I showed interest in. Luis showed great interest in making sure I was satisfied and received what was affordable for my needs. Even after I purchased the car, Luis followed up with me several times to make sure I was satisfied and if there was anything I needed help with. His attitude was great towards my children and parents. Luis was very personalable which made this process easier and I did not feel pressured at all. I was not to thrilled with the Sales Managers Angel and Mike. They gave me false information and I was very disappointed. I will give Luis 5 stars anyday, but I can't say the same thing for Mike and Angel.
2016 TLX GREAT CAR
by Bob from Crestwood, KY
April 16, 2018
I love my Acura's. Purchased a 2016 TLX and once again Acura has produced yet another great car. Comfortable, reliable, plenty of room. The touch screen could be improved to provide fewer distractions while using.
We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac.
Most luxurious car I've owned
by Kimm from Cave Creek, AZ
October 22, 2018
I test drove a 2014 Mercedes C250 and the Acura TLX. The Acura won my vote hands down. I owned my last vehicle 13 years, looking forward to a long relationship with this beauty. Absolutely stunning vehicle!
Communicated via email. Got a quick response. Needed specific information on a SUV and was pleasantly surprised at how fast I got a response. I took too long to decide, the vehicle sold before I decided to buy it. I would have definitely purchased here.
Love this car!
by Door2door door sales. from Dallas, TX
January 20, 2019
I purchased a certified used 2016 TLX V6 Tech Package from Scanlon Acura in Ft. Myers, FL about a month ago. The dealership was great, can’t recommend it enough. Best dealership experience I’ve ever had.
Now the car. I love this thing! It is beautiful, fast, handles like a dream and gets decent gas mileage for a V6. I’ve read some reviews about the V6 feeling “heavy”, I just don’t get it. This car will fly, especially when passing somebody on the highway. I already took a long road trip in it, from Ft. Myers to Dallas and averaged about 34mpg on the highway. Driving around Dallas I get in the mid to high 20’s with mixed highway and city. I did test drive a 4 cylinder which was fine, but I prefer the power of the V6. Gas mileage is only slightly less, and you get like 85 more HP. I would buy this car again in a second.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Reliable and drive smooth
by Jperry from JACKSONVILLE
June 20, 2018
The car meets all my expectations,definitely a safe and beautiul car..i only owned it for 2 days but i like it already...wish the dealership would stand behind his products..
I did an 100 mile search for a specific vehicle I was looking to purchase. I found the newest model, with low miles and cheapest price at CarSense. I called and made an appointment with Mike Hallman. Mike was great to deal with and was very helpful with providing information. My experience consisted of the following:
- The car was practically brand new with very low mileage.
- The price was the best within a 100 mile radius.
- I was genuinely surprised by the amount they gave me for my trade-in. I'm use to getting low-balled on trade-in's not MORE that I expected!
- Test drove the car and committed to the purchase. Mike searched several financial institutions and got me a great rate.
- In and out of the dealership in record time.
Just a great experience all around. I feel that I got a great deal. No haggling on the price or trade-in removes the stress from the process. I guess it helps when the price and trade-in are generous and fair. I would recommend CarSense to anyone looking for a new vehicle. By the crowd of people at the dealership, I think many people would agree with me!
Best in Class
by Moon from Cherry Hill
May 11, 2018
Looks great, drives great, fast, smooth, safe, stylish, sporty with luxury! Comfortable, awesome sound system, easy to navigate and manage. Got all the bells and whistles!!!
Such a wonderful company! Always friendly and extremely professional. Highly recommend to everyone! The atmosphere is refreshing and no pressure at all! The quality of their cars is incredible.
So far So Good
by Soccerdad from Springfield MO
November 11, 2017
The car has met the majority of our needs. Super smooth and super quiet going down the road. Plenty of legroom for my boys as I am 6’3 and they are approaching 6’. The only two drawbacks we have found with the car are no rear charging outlets and I was surprised not to find an automatic trunk close feature. These may sound petty, but with all the tech my family carries around front chargers just don’t cut it anymore and it’s so nice with an arm full of gear to push a button and go on the trunk. Aside from those, we are really pleased with the car. (2016 TLX SH-AWD Advance)
I have purchased several vehicles from the CarSense Chester Springs location. I love that they always have a wide selections of cars to look at and the cars look new. The sales people have always been very helpful and make the process of buying a car a walk in the park. John Stetzer was who helped me this time and I would recommend both CarSense and him to anyone. Don't waste your time anywhere else.
From start to finish I received phenomenal pricing, service and delivery! Everything was done through the internet and my ILX was delivered to my door! I asked for their best price and I was given the best price the FIRST TIME! No games, no back and forth, no hidden fees, just total professionalism and the sense of this Dealership isn't looking to rip you off. I reside in Abington and was concerned about servicing my car. I was told by Jamie, Sales Director - Whom I worked with, that for the servicing they can set up pick up of my vehicle and leave me with a loaner vehicle and then coordinate returning the vehicle to me once it’s done. Their main focus is doing business on the customers time and what is best the customer! Talk about customer service! I'm beyond satisfied with this Dealership; words cannot truly justify my immediate thoughts of contentment. Rest assured, go visit Piazza Acura of Armore, or you could even do as I did and contact them through the internet. Ask for their best price and you'll get it! I give major kudos to Deneen Strickler my Sales Consultant and Jamie Di Febo Sales Director. The two of them worked extremely well together and within five hours of my accepting their proposal of the BEST DEAL other Acura Dealers couldn't beat, my car was delivered to my door! Their commendable service made it easy for me to decide I will become a loyal and longstanding customer to Piazza Acura of Ardmore!
Rena of Abington
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