I bought a slightly used Honda HRV and I love it. Ara was nice to me the whole time and very helpful even though he was a newer employee. The managers and service department were very helpful as well and Alex the delivery guy was super friendly and helpful too. Ask for Ara next time you???re here!!!
2016 TLX GREAT CAR
by Bob from Crestwood, KY
April 16, 2018
I love my Acura's. Purchased a 2016 TLX and once again Acura has produced yet another great car. Comfortable, reliable, plenty of room. The touch screen could be improved to provide fewer distractions while using.
We recently purchased a vehicle at Herb Chambers Seekonk for the first time. It was a great experience at this nice looking dealership. The staff were friendly. Bruce Reis, our sales consultant, was very courteous, knowledgeable and thorough. He answered every one of our questions in detail and made the purchase smooth and easy. He followed up after the purchase to make sure that everything was satisfactory on our side. We truly enjoyed the customer service from Bruce. Our service coordinator Kevin was also very friendly and patiently helped us set up all the features of our car.
So far So Good
by Soccerdad from Springfield MO
November 11, 2017
The car has met the majority of our needs. Super smooth and super quiet going down the road. Plenty of legroom for my boys as I am 6’3 and they are approaching 6’. The only two drawbacks we have found with the car are no rear charging outlets and I was surprised not to find an automatic trunk close feature. These may sound petty, but with all the tech my family carries around front chargers just don’t cut it anymore and it’s so nice with an arm full of gear to push a button and go on the trunk. Aside from those, we are really pleased with the car. (2016 TLX SH-AWD Advance)
I have been looking for a particular pre owned car for two months. Mostly big franchise new car dealers who also sell used vehicles. I was somewhat hesitant to look at vehicles from a pre owned only dealer. I had no real reason just my incorrect way of thinking. Automax of Attleboro was a pleasant surprise. Great inventory and some very fair pricing. They had the car I wanted and priced it where I needed to be and were also fair on my trade. Leo did a great job and was honest. Robert in finance is right out of central casting and got he job done for me. Very good experience and recommend them highly if you are in the market for a quality pre owned vehicle.
Saved my life
by MiMac from Kissimmee, FL
June 10, 2018
Enjoyed the car and would still be driving it but I was in a really bad crash. It took multiple impacts and my wife and myself walked away. It was totaled.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I was switching my old registration over to my new vehicle. I was given an honest and reasonable expectation of when my registration would be available. Eddily emailed me with updates and answered all of my questions throughout the process. Good experience, overall!
My service is always on time and on my budget. The staff is always friendly, knowledgable and courteous no matter the situation. Thank you !!!
Love this car!
by Door2door door sales. from Dallas, TX
January 20, 2019
I purchased a certified used 2016 TLX V6 Tech Package from Scanlon Acura in Ft. Myers, FL about a month ago. The dealership was great, can’t recommend it enough. Best dealership experience I’ve ever had.
Now the car. I love this thing! It is beautiful, fast, handles like a dream and gets decent gas mileage for a V6. I’ve read some reviews about the V6 feeling “heavy”, I just don’t get it. This car will fly, especially when passing somebody on the highway. I already took a long road trip in it, from Ft. Myers to Dallas and averaged about 34mpg on the highway. Driving around Dallas I get in the mid to high 20’s with mixed highway and city. I did test drive a 4 cylinder which was fine, but I prefer the power of the V6. Gas mileage is only slightly less, and you get like 85 more HP. I would buy this car again in a second.
I recently made an appointment at Speedcraft Acura to have my passenger air bag replaced. Overall, my experience was top notch. I will definitely be back for future service or to purchase my next vehicle.
Best in Class
by Kcmoviewatcher from Kansas City KS
May 28, 2018
I’ve have Car A.D.D. So I tend to change vehicles every few years; because of this I’ve owned or test driven an immense array of cars. The TLX offers more features and build quality than anything even remotely in its price class. I constantly compared the TLX to cars that cost a solid 10-15k more and only delivered a margin increase in one or two areas (the Infiniti had a more plush interior, the bmw performed better, etc) this lead me back to always feeling the Acura was best overall and provided the most bang for the buck.
Had car towed for service and was able to know what was going on throughout the process by a professional and knowledgeable staff. I've had car sevices at other Acura dealers and and none compare to Speedcrafr.
Makes buying a car easy! No gimmicks, no hassle. This is our second time buying from Bourne and I am sure we will be back for a third someday.
Most luxurious car I've owned
by Kimm from Cave Creek, AZ
October 22, 2018
I test drove a 2014 Mercedes C250 and the Acura TLX. The Acura won my vote hands down. I owned my last vehicle 13 years, looking forward to a long relationship with this beauty. Absolutely stunning vehicle!
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
Reliable and drive smooth
by Jperry from JACKSONVILLE
June 20, 2018
The car meets all my expectations,definitely a safe and beautiul car..i only owned it for 2 days but i like it already...wish the dealership would stand behind his products..
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
The service staff are great! The complimentary car washes need some improvement. I requested to have in between my driver side area vacuumed and yet again it wasn't done. I still had bird poop on my car after my wash. These are the same issues I always have coming here. The service staff are awesome! They need to work on better "complimentary " car washes.
Researched a car for my kids to use. Found a great deal on a low mile compact Sedan. Our sales rep Fadia answered all my questions or was able to get the answer if she didn’t know. Only improvement area would be the speed of the transaction. Needed to wait an hour to get with the business manager.
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