I visited Rick Case Acura because I was looking to lease a 2018 RDX. My salesperson was Kimberly and she exceeded my expectations in her knowledge and willingness to deliver great customer service. She provided a proper presentation that allowed me to understand the vehicle's features. I decided to do the lease and then comes the hard part for me and that is the negotiation. Kimberly and the Sales Manager were great to work with and assisted me in getting a good deal. I picked up my RDX the next day and the process was smooth. I was introduced to my service contact person, the service manager, and the cashier. I could not have been more pleased with the entire process
Have owned Acuras since 2006
by nh1836 from Ma
April 5, 2018
This is a great car and it's my 4th Acura TL since 2006.
The Car is reliable and great during the snow. The service Department is great also
My experience in this dealer has always been great but yesterday I took my car and they surpassed their customer care, seriously I was treated like family. Sari Medina and Lenny who check out my car to estimate what was wrong with my door. Honestly they explained everything so well, I know this is going to sound crazy but there was nothing wrong with my door and I was not charged anything. I have never had this happen where there is so much honesty in a car dealer. I highly recommend this Acura dealer, you can't go wrong. Thank you for your kindness and customer service.
A fun sedan to drive
by DavidG from Las Vegas, NV
March 26, 2018
This car meets my needs, and I find it a joy to drive. Comfortable, and great performance for a 2.4. Creature comforts are solid too.
Our experience with Rick Case Acura, specifically Suleiman Sheikha was exceptional. The dealership in general was friendly and efficient, and our sales consultant was pleasant and courteous. We would definitely recommend him for the treatment received.
Smooth and comfortable ride, but not sporty
by Sandoval from Sheboygan Falls
January 29, 2018
I came off a BMW 328, which I really enjoyed driving. The Acura is everything the beemer isn’t in terms of the ride quality. Even though the TLX has a V6 and more power in theory, in reality it is not as quick as the beemer, not does it respond as quickly. However, the ride is extremely comfortable, the cabin is super quiet, it is roomy, and although not as quick as I would have liked, it does have sufficient power for my commute.
Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Made a switch to Lexus of Pembroke and great service so far.
The beast of the cars!
by Gast�n Gonz�lez from Ca
August 11, 2018
Que grata experiencia ha sido probar al menos por un rato el Accura TLX. Su manejo, su potencia, su estilo deportivo hacen del TLX un auto para enamorarse. Uno tiene ganas de que el paseo nunca termine!
Not enough words to describe the kind of professionalism Mr. Ron and Mr. Scott had for my wife and I, by helping us get into a 2019 RDX . The entire process was lightning fast, while maintaining the highest level of customer service and customer satisfaction. They made it a mission to go above and beyond by covering all questions and concerns we had during the purchase of our vehicle. At Acura Of Pembroke Pines you will find the best staff of professionals willing to help you every step of the way.
New car purchase
by Roy from Illinois
July 9, 2018
Very good car, bought because of reliability expectations .
Great power, handling, comfort and love the technology in the car, so would highly recommend to anyone
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
A step up from what I was driving
by SUNSHINE from Union city
September 22, 2018
This car is very nice but it take a long time to stop the car when braking ,plenty of room , I have the 2017 base model
Robert was fantastic in all aspects of seeing that my car was repaired within only a few hours as he knew I needed my car back by the afternoon. He arranged for a person to take me to work and to pick me up to get back to the dealership to get my car. He was very personable and alleviated my fear of getting the car repaired in time.
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